HFS PODCASTS
Episodes
Fireside Chat | From headcount to outcomes: Rethinking digital engineering in the AI era
29 Apr 2026
Contributed by Lukas
What happens when services are no longer delivered through people alone, but through platforms, software, and AI working together? In this Fireside Ch...
Unfiltered Stories | Revolutionizing the Boardroom: Women at the Helm
17 Apr 2026
Contributed by Lukas
Join Saurabh Gupta and Rita Scroggin in a compelling discussion about the transformative power of diversity in corporate leadership. Discover how Firs...
Unfiltered Stories | AI can fix tech debt but it might also create more
08 Apr 2026
Contributed by Lukas
AI is both exposing and accelerating the fight against tech debt, but it’s not a silver bullet. In this episode of HFS Unfiltered Stories, Saurabh G...
Unfiltered Stories | How Cognizant builds the agent OS to win your AI future
07 Apr 2026
Contributed by Lukas
Cognizant Chief AI Officer Babak Hodjat - Head of the firm’s AI lab in San Francisco, tackles the realities of scaling agentic AI across the enterpr...
Unfiltered Stories | EY on why enterprise blockchain isn't dead, it became the right kind of boring
30 Mar 2026
Contributed by Lukas
In the latest episode of Unfiltered Stories, Sam Duncan, Practice Leader at HFS, sat down with Paul Brody, Former Global Blockchain Leader at EY, and ...
Unfiltered Stories | AI in Insurance: Buzzword or Real Transformation with MSIG USA's Prashant
26 Mar 2026
Contributed by Lukas
Is AI truly transforming insurance, or is it just the latest industry buzzword? In this episode of HFS Unfiltered, Saurabh Gupta, President at HFS Res...
Unfiltered Stories | Unlocking AI with self-funded transformation
24 Mar 2026
Contributed by Lukas
Everyone wants to be AI-first. But no one wants to fund it. In this HFS Unfiltered Stories conversation, Saurabh Gupta, President at HFS Research, sit...
Unfiltered Stories | “How to AI” with IBM’s Thiru
20 Mar 2026
Contributed by Lukas
Everyone understands why AI matters. The value is clear. The technology is evolving at breakneck speed. But here’s the real question: how do you act...
Unfiltered Stories | Self-service is dead: Serve by AI is the future of CX
12 Mar 2026
Contributed by Lukas
In this HFS and Genpact CX Videocast, Melissa Fersht and Genpact’s Global Head of CX, Sachin Pai, explore how agentic AI is reshaping customer exper...
Unfiltered Stories | From visibility to autonomy: closing the “data foundation vs agentic AI” gap in supply chains
03 Mar 2026
Contributed by Lukas
In this HFS Research videocast with Mindsprint, Ashish Chaturvedi speaks with Rohit Sharma and Unnikrishnan Sasikumar on how supply chains are moving ...
Unfiltered Stories | The Future of Agentic Underwriting with Genpact's Insurance Policy Suite
02 Mar 2026
Contributed by Lukas
In this HFS interview, Genpact’s Yasir Andrabi and Macdonald Okolie discuss why AI has so far fallen short of expectations in insurance—and what n...
Unfiltered Stories | Straight answers on mid-market SAP transformation with Hitachi Digital Services
24 Feb 2026
Contributed by Lukas
A short, no-nonsense breakdown of the key decisions, risks, and realities shaping mid‑market SAP transformation. Mid-market companies need straight ...
Unfiltered Stories | Helping Life Science enterprises build for access and impact
19 Feb 2026
Contributed by Lukas
AI-first is table stakes; instead, outcomes-first delivery in collaboration with a partner ecosystem unlocks growth, access, and resilience. Key discu...
Unfiltered Stories | Reimaging Insurance: Co-creating the Future of Underwriting
13 Feb 2026
Contributed by Lukas
In this HFS Unfiltered conversation, Krishnan Ethirajan, Chief Digital & AI Officer at Mosaic Insurance, and Selva Vaidiyanathan, Chief Business O...
Unfiltered Stories | Faster Time-to-Therapy Starts with Vertical AI
02 Feb 2026
Contributed by Lukas
LucyRx & Veltris on vertical AI for PBMs—omnichannel member experience, specialty savings, faster time-to-therapy, net-cost wins.Key points disc...
Unfiltered Stories | Stop piloting AI and start operationalizing it before you get left behind
19 Dec 2025
Contributed by Lukas
In this Unfiltered Stories episode, Hansa Iyengar sits down with NewRocket CEO Harsha Kumar to dismantle the AI hype and get real about how enterprise...
Unfiltered Stories | How CEOs are re-engineering their businesses with HCLTech’s AI labs
08 Dec 2025
Contributed by Lukas
The last six months have seen CEOs seize the opportunity to reengineer their businesses with AI, particularly Agentic AI. HFS Research Executive Resea...
Unfiltered Stories | Inside the HFS Workday Services Horizons 2025: TCS’s Path to Horizon 3 Leadership
04 Dec 2025
Contributed by Lukas
TCS was recognized as a Horizon 3 Market Leader in the HFS Workday Services Horizons 2025 report for its advisory-led, industry-focused, and AI-infuse...
Unfiltered Stories | The AI-First Revolution: Redefining GBS for the Future with EdgeVerve
02 Dec 2025
Contributed by Lukas
GBS is moving from a cost-center to a growth-engine.AI-first models and platforms are rewiring enterprise operations. In this Unfiltered Stories episo...
Unfiltered Stories | Inside the Enterprise Guide to Agentic Business Transformation with Ema
19 Nov 2025
Contributed by Lukas
HFS Research and Ema discuss how agentic AI is transforming enterprise operations. From AI pilots to AI employees, learn what defines an agentic syste...
Unfiltered Stories | Hitachi Digital Services primed to address the changing dynamics of life sciences
04 Nov 2025
Contributed by Lukas
Life sciences are staring at a $1.5T revenue hit—time to rethink the playbook. Suppliers can’t keep doing what worked yesterday. To help the indus...
Unfiltered Stories | Clearing up clean energy with Publicis Sapient
09 Oct 2025
Contributed by Lukas
Clean energy is confusing right now. Economics says yes to wind and solar, especially. The IEA says $2tr was invested in clean energy in 2024 vs $1tr ...
Unfiltered Stories | HFS + ICG Partnership: Reimagining MENA
03 Oct 2025
Contributed by Lukas
HFS Chief Research Officer Tony Filippone speaks with Stephanie Ayoub, Chief Growth Officer at ICG, about their work together in Saudi Arabia and acro...
Unfiltered Stories | From Silos to Synergy: Breaking barriers between business, IT, and AI
16 Sep 2025
Contributed by Lukas
In this episode of HFS Unfiltered Stories, Saurabh Gupta, President of Research and Advisory Services at HFS Research, sits down with Jay Desai, Head ...
Unfiltered Stories | HFS Research and EY: The evolving landscape of commercial banking
11 Sep 2025
Contributed by Lukas
This HFS Videocast was created as part of our Horizons research (https://www.hfsresearch.com/research/hfs-horizons-the-best-service-providers-for-comm...
Unfiltered Stories | Energy, AI, and talent transitions in E&U with LTIMindtree
28 Aug 2025
Contributed by Lukas
HFS Research and LTIMindtree discuss the intertwined transitions shaping the future of energy and utilities, sustainability, AI, and talent. Josh Matt...
Unfiltered Stories | What Hitachi Digital Services learned from putting agents in charge
19 Aug 2025
Contributed by Lukas
What do you learn when you place an agent in charge of HR for 30,000 people? How is the concept of minimum viable agent changing the way agentic AI ge...
Unfiltered Stories | Blurring the lines: How Mindsprint is driving CPG and Retail purposeful convergence
11 Aug 2025
Contributed by Lukas
In this episode of HFS Unfiltered Stories, Ashish Chaturvedi sits down with Nitesh Mirchandani, Chief Business Officer at Mindsprint, to unpack how th...
Unfiltered Stories | From POCs to Real Results: AI in Finance with IBM Consulting
08 Aug 2025
Contributed by Lukas
Why is enterprise AI still stuck in pilot mode? And what does it take to actually scale? In this episode of HFS Unfiltered Stories, Saurabh Gupta, Pre...
Unfiltered Stories | Engineering the Edge: LTTS bets on AI, Robotics, and Software-Defined Disruption
04 Aug 2025
Contributed by Lukas
What happens when engineering collides with AI, robotics, and software-defined everything? LTTS’s Abhishek Sinha joins HFS’s Hansa Iyengar to expl...
Unfiltered Stories | Healthcare buying mindset in the age of AI
31 Jul 2025
Contributed by Lukas
Bridging the Gap: Healthcare AI Aspirations vs. Ground Realities: In this episode of HFS Unfiltered Stories, Rohan Kulkarni, Executive Research Leader...
Unfiltered Stories | HFS Research discusses how EY’s sector-oriented approach drives Telco outcomes
15 Jul 2025
Contributed by Lukas
In this videocast, Joel Martin, Executive Research Leader at HFS Research, sits down with Cedric Foray, Global and EMEIA Telecommunications Sector Lea...
Unfiltered Stories | Bosch on outcome-led Engineering and AI-Driven innovation in ER&D services
03 Jul 2025
Contributed by Lukas
Bosch’s Vision for Software-Defined, Outcome-Led Engineering in the Age of AI. In this engaging and forward-looking conversation, Ashwin Venkatesan,...
Unfiltered Stories | From Resilience to Growth: Reimagining Commercial Banking with HCLTech
18 Jun 2025
Contributed by Lukas
In this episode of HFS Unfiltered Stories, Saurabh Gupta, President, Research and Advisory Services at HFS Research, sits down with Deepak Arora, SVP ...
Unfiltered Stories | Amdocs looks to lead Services-as-Software revolution
12 Jun 2025
Contributed by Lukas
In this episode of HFS Unfiltered Stories, Saurabh Gupta, President of Research and Advisory Services at HFS Research, chats with Gil Rosen, Chief Mar...
Unfiltered Stories | Publicis Sapient: Use a 'Slingshot' to tackle technical debt
10 Jun 2025
Contributed by Lukas
Publics Sapient has been named a Horizon 3 Market Leader for a second time in the HFS Generative Enterprise Horizon report. In this episode of HFS Unf...
Fireside Chat | Next-Gen IT: Talent, Trust, and Tech in a Changing Outsourcing World
04 Jun 2025
Contributed by Lukas
In this insightful conversation, Phil Fersht, CEO and Chief Analyst at HFS Research, sits down with Angan Guha, CEO & MD at Birlasoft and a global...
Unfiltered Stories | EY consistently places in Horizon 3 as payer services market leader
28 May 2025
Contributed by Lukas
Financial stability for health plans remains a priority as transformation and healthcare model evolutions take place around the world. In this episode...
Unfiltered Stories | How HCLTech is scaling GenAI for real ROI
20 May 2025
Contributed by Lukas
David Cushman, Executive Research Leader at HFS Research, sits down with Alan Flower, Executive Vice President – CTO & Global Head, AI & Clo...
Unfiltered Stories | AI on the Move: Penske and Hitachi Redefine Fleet Management
15 May 2025
Contributed by Lukas
A Spotlight on Innovation: Penske’s AI-Driven Transformation with Hitachi Digital Services - Penske, in collaboration with Hitachi Digital Services,...
Unfiltered Stories | Ascendion: How to time your move on AI—and where to start
24 Apr 2025
Contributed by Lukas
David Cushman, HFS Executive Research Leader, sits down with Paul Roehrig, Chief Strategy and Marketing Officer at Ascendion, to discuss how to time y...
Fireside Chat | Leading at an Inflection Point: Venu’s Vision for LTIMindtree
22 Apr 2025
Contributed by Lukas
In this exclusive videocast, Phil Fersht, CEO and Chief Analyst at HFS Research, speaks with Venu Lambu, CEO (Designate) at LTIMindtree, in a candid a...
Unfiltered Stories | KPMG's unique perspectives on managed services opportunities
15 Apr 2025
Contributed by Lukas
In this edition of Unfiltered Stories, HFS's Don Ryan speaks with KPMG leaders Ron Walker and Thomas Davies about the essential components for suc...
Unfiltered Stories | Cracking the Code on AI Adoption: Eviden's, an Atos Group Company, perspective on the AADA Quadfecta
12 Apr 2025
Contributed by Lukas
How are enterprises leveraging AI, analytics, data platforms, and automation to drive real business impact? In this exclusive conversation, Chetan Man...
Unfiltered Stories | Beyond Bots – Unifying Automation with Universal Orchestration
09 Apr 2025
Contributed by Lukas
Join HFS Practice Leader Ashish Chaturvedi and C TWO CEO Erik Lien as they unpack the critical business imperatives behind intelligent automation orch...
Unfiltered Stories | HFS and LTTS on transforming industry with AI & IoT
04 Apr 2025
Contributed by Lukas
In this episode of HFS Unfiltered Stories, Saurabh Gupta, President, Research and Advisory Services at HFS Research, chats with Piyush Jain, Global He...
Unfiltered Stories | Inflection AI on the consequences of agentic in the enterprise
02 Apr 2025
Contributed by Lukas
Ted Shelton, Chief Operations Officer at Palo Alto-based Inflection AI, sits down with HFS Executive Research Leader David Cushman to discuss how Agen...
Unfiltered Stories | The Generative Enterprise: Challenges, Opportunities, and the Road Ahead
10 Mar 2025
Contributed by Lukas
How are enterprises navigating the AI-driven era? In this videocast, HFS Research and Infosys BPM explore the challenges and opportunities of Generati...
Unfiltered Stories | From Data to Decisions: WNS and the AADA Quadfecta Revolution
05 Mar 2025
Contributed by Lukas
Explore the key insights from the HFS Horizons AADA Quadfecta study with WNS, a Horizon 3 leader. In this videocast, industry experts discuss how AI, ...
Unfiltered Stories | Disrupting IT Services: AI, Challenger Brands, and the Future of Work
28 Feb 2025
Contributed by Lukas
The IT services industry is at a crossroads. As traditional labor arbitrage models face disruption, challenger brands like SLK are leading the charge ...
Fireside Chat | HFS Research and Klarity discuss work process automation
20 Feb 2025
Contributed by Lukas
Join us for an exclusive Fireside Chat featuring HFS Research CEO and Chief Analyst Phil Fersht, who speaks with Klarity’s Founder and CEO, Andrew A...
Unfiltered Stories | Enhance your speed to market with Low-code and AI
18 Feb 2025
Contributed by Lukas
The use of low-code has grown significantly and has been boosted by GenAI tools. These tools allow companies to work with partners to accelerate softw...
Unfiltered Stories | Nearshore IT Services: Softtek’s advantage for technology-led change
17 Feb 2025
Contributed by Lukas
HFS dives into why Softtek’s model for nearshore IT services is an advantage for it and its clients. In this episode of HFS Unfiltered Stories, Joel...
Unfiltered Stories | Don't Ignore Quantum: Learn from Mphasis and Quantum City
23 Jan 2025
Contributed by Lukas
While GenAI has gotten all the attention, the capabilities of quantum computing are also bringing new experiences and capabilities to market. Quantum ...
Unfiltered Stories | Cognizant creates B2B value for commercial banks
14 Jan 2025
Contributed by Lukas
In this edition, HFS Elena Christopher and Cognizant's Nageswar Cherukupalli, Meena Athinathan, and Manan Gauba discuss the findings of HFS' Horizons ...
Unfiltered Stories | Pradeep Kondabattini on Hyundai Mobis' ER&D GCC growth journey in India
10 Jan 2025
Contributed by Lukas
Discover Hyundai Mobis's growth journey in the automotive industry through its Global Capability Center (GCC) in Hyderabad, India. In this episode of ...
Unfiltered Stories | Jasmine Ahmed on scaling AI for competitive advantage in GCCs
07 Jan 2025
Contributed by Lukas
Discover how Global Capability Centers (GCCs) can unlock the full potential of AI and Generative AI by transforming talent strategies. Join Jasmine Ah...
Unfiltered Stories | Mohua Sengupta on transforming GCCs into strategic business centers
30 Dec 2024
Contributed by Lukas
In this episode of HFS Unfiltered, Saurabh Gupta interviews Mohua Sengupta, Head of Novartis Corporate Center, India, on the evolution of Global Capab...
Hot Tech | Rethink data security as your APIs are a critical vulnerability
18 Dec 2024
Contributed by Lukas
Eclypses, an HFS Hot Tech, has radically reimagined how to secure data in transit without the IT overhead and complex staff training. Its MTE solution...
Fireside Chat | What Does the Future of Operations Look Like? - HFS AI Symposium, Cambridge UK
09 Dec 2024
Contributed by Lukas
Speakers: Phil Fersht, CEO and Chief Analyst, HFS Research Yusuf Tayob, Global Communications, Media & Technology Industry Practices Chair, Acc...
Fireside Chat | Making Artificial Intelligence Real - HFS AI Symposium, Cambridge UK
09 Dec 2024
Contributed by Lukas
Speakers: Saurabh Gupta, President, Research and Advisory Services, HFS Research Sanjeev Vohra, Chief Technology and Innovation Officer, Genpact
Unfiltered Stories | CitiusTech creates value at the intersection of tech, healthcare, & offshoring
06 Dec 2024
Contributed by Lukas
In this conversation, Rohan Kulkarni, Executive Research Leader at HFS Research, and John Squeo, Sr. Vice President, Healthcare Providers at CitiusTec...
Unfiltered Stories | rhino.ai delivers services-as-software to modernize and build apps
03 Dec 2024
Contributed by Lukas
rhino.ai delivers services-as-software solutions that combine IT, app development, and business requirements to deliver platform agnostic IT and busin...
Unfiltered Stories | Using AI and interaction data to light up the dark side of the moon
27 Nov 2024
Contributed by Lukas
In this conversation, Reetika Fleming, Executive Research Leader at HFS, talks with Abhijit Shroff, Head of Product Growth at Soroco, about how intera...
Unfiltered Stories | AXA’s Natasha Davydova highlights a number of exciting GenAI use cases
26 Nov 2024
Contributed by Lukas
In this episode of “Unfiltered Stories,” David Cushman, Executive Research Leader at HFS Research, speaks with Natasha Davydova, CIO, at AXA, abou...
Unfiltered Stories | Transforming Legacy Insurance by effectively converging Business and Technology, a view from Sutherland
26 Nov 2024
Contributed by Lukas
In this conversation, Reetika Fleming, Executive Research Leader at HFS, speaks with Vijay Pahuja, Senior Vice President and Global Head of Insurance ...
Unfiltered Stories | PepsiCo's Tanu Mukherjee on the role of GCCs as growth engines
22 Nov 2024
Contributed by Lukas
In this episode of HFS Unfiltered, Saurabh Gupta, President, Research and Advisory Services at HFS Research, sits down with Tanu Mukherjee, Senior Dir...
Unfiltered Stories | Tesco Business Solutions' Sumit Mitra discusses GCCs explosive growth and future
13 Nov 2024
Contributed by Lukas
In this episode of "Unfiltered Stories," Saurabh Gupta, President, Research and Advisory Services at HFS Research, speaks with Sumit Mitra, CEO of Tes...
Unfiltered Stories | Reinventing IT Services Responsibly: A Chat with NTT DATA CEO Abhijit Dubey
04 Nov 2024
Contributed by Lukas
In this conversation, Abhijit Dubey, CEO of NTT DATA, discusses the company’s global consolidation strategy, uniting its capabilities outside Japan ...
Fireside Chat | HFS and Syniti discuss the importance of data foundations
01 Nov 2024
Contributed by Lukas
Join us for an exclusive Fireside Chat featuring HFS Research CEO and Chief Analyst Phil Fersht, who speaks with Kevin Campbell, CEO of Syniti. They d...
Hot Tech | Creating GenAI Agents with SnapLogic
30 Oct 2024
Contributed by Lukas
A dive into how SnapLogic's industry-leading generative AI tools for application integration development tools. HFS Executive Research Leader Joel Mar...
Unfiltered Stories | Don’t be lazy with data when it comes to GenAI
24 Oct 2024
Contributed by Lukas
According to a recent survey conducted by HFS in collaboration with Syniti, it was revealed that one-third of executives feel that less than half of t...
Unfiltered Stories | Tech Mahindra: HFS Horizon High-Tech Services Market Leader
21 Oct 2024
Contributed by Lukas
Tech Mahindra emerged as a Horizon 3 Market Leader in the HFS Horizons: High-Tech Services, 2024 report, standing out among 17 IT services firms. In t...
Unfiltered Stories | EY's global presence drives its healthcare provider impact and value creation
17 Oct 2024
Contributed by Lukas
In this episode of HFS Unfiltered Stories, Rohan Kulkarni, Executive Research Leader at HFS Research, and Kim Dalla Torre, EY Global Health Sector Lea...
Unfiltered Stories | The story of IBM’s 52-year partnership with SAP
14 Oct 2024
Contributed by Lukas
In this episode of Unfiltered Stories, Saurabh Gupta, President of Research and Advisory Services at HFS Research, sits down with Jason Kelley, GM of ...
Unfiltered Stories | RealPage's Isaac Rajkumar on leveraging GCCs for innovation and talent growth
10 Oct 2024
Contributed by Lukas
Uncover about Global Capability Centers (GCCs) in India in the latest episode of HFS Unfiltered Stories. This in-depth discussion sheds light on the r...
Unfiltered Stories | Worley's Sandeep Kulkarni on GCCs' Evolution from Cost to Innovation
07 Oct 2024
Contributed by Lukas
In the latest episode of HFS Unfiltered Stories, uncover the evolution of Global Capability Centers (GCCs) and their role in driving a more sustainabl...
Unfiltered Stories | Eastman's Swaroopa Akula on India's GCC's Growth and Innovation
03 Oct 2024
Contributed by Lukas
Uncover about Global Capability Centers (GCCs) in India and their role in the IT services industry in the latest episode of HFS Unfiltered Stories. Th...
Unfiltered Stories | Data and AI-led CX Transformation, a view from EXL
30 Sep 2024
Contributed by Lukas
In the latest episode of HFS Unfiltered Stories, Melissa O'Brien, Executive Research Leader at HFS Research, is joined by Shashank Verma, SVP and Glob...
Unfiltered Stories | SoftServe creates value through clinical innovations and technology enablement
27 Sep 2024
Contributed by Lukas
Clinical innovation is a critical value creation that service providers like SoftServe are embracing, enabling, and delivering more consistently. HFS ...
Unfiltered Stories | Exploring the potential & possibilities of GenAI in the consumer goods industry
24 Sep 2024
Contributed by Lukas
HFS analyst Ashish Chaturvedi discusses the current GenAI picture in the consumer goods industry with Caitlyn Carr from Coca-Cola Bottlers Sales and S...
Unfiltered Stories | HCLTech: HFS Horizon High-Tech Services Market Leader
23 Sep 2024
Contributed by Lukas
In this edition of Unfiltered Stories, Joel Martin, Executive Research Leader at HFS Research, is joined by Abhay Chaturvedi, Executive Vice President...
Unfiltered Stories | The Next Horizon for the Travel Industry
17 Sep 2024
Contributed by Lukas
In this edition of Unfiltered Stories, HFS Executive Research Leader Melissa O'Brien discusses the value of the ecosystem in the travel, hospitali...
Fireside Chat | HFS Phil Fersht and Firstsource's Ritesh Idnani Embrace AI in the Service Industry
04 Sep 2024
Contributed by Lukas
Join us for an exclusive Fireside Chat as HFS Research CEO and Chief Analyst Phil Fersht speaks with Ritesh Idnani, CEO and MD of Firstsource. Ritesh ...
Fireside Chat | HFS Phil Fersht and WNS Group CEO Keshav Murugesh discuss the potential of GenAI
28 Aug 2024
Contributed by Lukas
In this exclusive Fireside Chat, HFS Research CEO and Chief Analyst Phil Fersht talks with Keshav Murugesh, Group CEO of WNS. Reflecting on their 14-y...
Unfiltered Stories | Navigating Modern Supply Chain Challenges: Insights from HFS & Neo Tangent
26 Aug 2024
Contributed by Lukas
In this edition of Unfiltered Stories, Ashish Chaturvedi, Practice leader at HFS, discusses the frenetic space of Enterprise Supply Chains with Yash C...
Unfiltered Stories | Gig and tech are rocking CX, a view from Tech Mahindra
14 Aug 2024
Contributed by Lukas
The gig economy and workforce are becoming integral parts of the CX delivery ecosystem, while technology demands a balanced approach between humans an...
Unfiltered Stories | Pivoting Toward the New Frontier in Travel & Hospitality
08 Aug 2024
Contributed by Lukas
In edition of Unfiltered Stories, Melissa O'Brien, Executive Research Leader at HFS Research is in conversation with Xabier Zabala, COO at HBX Gro...
Unfiltered Stories | Innova Solutions enables an ecosystem led value creation for healthcare providers
01 Aug 2024
Contributed by Lukas
The technology enablement for healthcare providers. HFS Executive Research Leader Rohan Kulkarni discusses the findings of our recently released study...
Unfiltered Stories | Capturing business value from cloud investments
23 Jul 2024
Contributed by Lukas
In this edition of Unfiltered Stories, Saurabh Gupta, President Research and Advisory Services at HFS, connects with Ragu Rajaram, Global Cloud Consul...
Unfiltered Stories | Responsible AI in the enterprise - at Vodafone (_VOIS)
22 Jul 2024
Contributed by Lukas
Many argue you can’t scale the use of GenAI in the enterprise if you haven’t cracked the challenge of Responsible AI. David Cushman spoke to a ran...
Unfiltered Stories | Responsible AI in the enterprise - at the Metaverse Institute
16 Jul 2024
Contributed by Lukas
Many argue you can’t scale the use of GenAI in the enterprise if you haven’t cracked the challenge of Responsible AI. David Cushman spoke to a ran...
Unfiltered Stories | Only 2% of firms are ready to scale GenAI-enter the Chief Responsible AI Officer
16 Jul 2024
Contributed by Lukas
Taking responsible AI seriously could be the difference between your GenAI projects getting stuck in POCs and pilots and reaching enterprise scale. HF...
Unfiltered Stories | Responsible AI in the enterprise - at Legal & General
15 Jul 2024
Contributed by Lukas
Many argue you can't scale the use of GenAI in the enterprise if you haven't cracked the challenge of Responsible AI. David Cushman spoke to a...
Unfiltered Stories | How Sutherland is navigating Retail/CPG clients through tough times
08 Jul 2024
Contributed by Lukas
In this episode of "Unfiltered Stories," Ashish Chaturvedi, Practice Leader at HFS Research, speaks with Sanjay Reddy, Senior Vice President...
Unfiltered Stories | Demystifying Industry Cloud
03 Jul 2024
Contributed by Lukas
In this edition of Unfiltered Stories, Tom Reuner, Executive Research Leader and Head of EMEA at HFS, connects with Piyush Saxena, SVP - Cloud Busines...
Fireside Chat | HFS Research Explores Brillio's Journey and Industry Insights
26 Jun 2024
Contributed by Lukas
HFS CEO and Chief Analyst Phil Fersht speaks with Raj Mamodia, CEO of Brillio. Raj shares his remarkable journey from engineering to the helm of Brill...
Unfiltered Stories | Understanding and executing insurance customer experience transformation
24 Jun 2024
Contributed by Lukas
In this edition of Unfiltered Stories, Sam Duncan, Practice Leader at HFS Research is in conversation with Tami Boswell, Director, Consumer Markets Op...
Fireside Chat with Saurabh Gupta and Yash Chauhan - HFS NY Spring Summit 2024
21 Jun 2024
Contributed by Lukas
China is called the world's factory. On one hand, China's supply chain services market supports a wide range of industries with great potentia...
Unfiltered Stories | The true costs of GenAI – and how to counter its threat to the environment
19 Jun 2024
Contributed by Lukas
In this edition HFS Executive Research Leader David Cushman challenges Wipro’s global AI head and SVP, Brijesh Singh, on the true costs of using gen...