Ep 24 - CEO Casey Bacon: 35 Years in Credit Unions, Now Using AI to Serve the Underserved - Human x AI: Unscripted | Transcription & Insights

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What happens when a credit union CEO has done nearly every job in the building, from teller to IT director to the corner office? You get a perspective on AI that's equal parts grounded, optimistic, and deeply human.In this episode of Human x AI, Ashish Garg sits down with Casey Bacon, CEO of Statewide Credit Union in Mississippi, who has spent 35+ years building his way up from the ground floor. Casey shares why he's a firm believer in AI, not despite his old-school roots, but because of them. They dig into where AI is already creating real impact at Statewide, from fraud monitoring to internal knowledge tools that help every employee give members the right answer at the right time.But the conversation goes deeper than features. Casey makes a powerful case for why human connection remains irreplaceable, especially when serving low-income, rural communities where trust is everything.

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Human x AI: Unscripted

Ep 24 - CEO Casey Bacon: 35 Years in Credit Unions, Now Using AI to Serve the Underserved

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