Inside Commerce: Ecommerce Strategy, CX and Technology Podcast
Episodes
EP340: Mastering B2B Ecommerce - Meeting Buyer & Seller Demands with Industry Expert Jason Greenwood
05 May 2026
Contributed by Lukas
Summary:70% of B2B buyers are now Millennials & Gen Z digital natives, according to Forrester. This changes the demands B2B sellers face; how B2B ...
EP339: Rebuild & Unify Everything: Deconstructing Lupine’s Hybrid B2B/B2C Migration Strategy
30 Apr 2026
Contributed by Lukas
"Building with native capabilities allows us to create an optimised experience. It reduces dependency on third-party apps, ensuring better perfor...
EP338: Salesforce Investment In Modernising Its Commerce Platform To Cut Costs & Accelerate Time to Market
21 Apr 2026
Contributed by Lukas
What you'll learn:The evolution of Salesforce Commerce Cloud and the drive to rediscover its competitive edge.How AI is enhancing user experience ...
EP337:What Role Should An Ecommerce Consultant Play in Website Migrations & How Do You Ensure They Add Value?
14 Apr 2026
Contributed by Lukas
"Brands don't know what they don't know. A consultant makes teams think about things in detail. It's an education piece."Frances...
EP336: Resale as a Strategic Tool for Brands - Unlocking Revenue, Loyalty and Control, with Continue Co-founder Lydia Hartley
09 Apr 2026
Contributed by Lukas
"The brands we work with are making up to 5% of their revenue from resale. Our model is peer-to-peer, so customers are buying and selling from ea...
EP335: BatchLDN Founder Story & How The Bet On Physical Retail Has Paid Off, With Co-Founder Sam Matanle
04 Apr 2026
Contributed by Lukas
"The amount of clothing going to landfill every year is astronomical. The stat that always hits hardest is 6 in 10 items of clothing made end up ...
EP334: How Represent Is Building Community Loyalty Through Data-Driven Strategy & Customer Insights
29 Mar 2026
Contributed by Lukas
From Feedback to Strategy: Building a Loyalty Program for Today’s CustomerRicky Jennings, Head of Ecommerce at Represent, and Connor Jones, Ecommerc...
EP333: How The Latest Technology Trends Are Reshaping Ecommerce Team Structures & Skills
20 Mar 2026
Contributed by Lukas
This week, we posed ourselves a challenge:To summarise how key ecommerce customer & technology trends like agentic commerce and AI product discove...
EP332: How Mature Is Shopify’s POS? Feature Strengths & Operational Limitations, With Kubix Operations Director Joseph Brown
11 Mar 2026
Contributed by Lukas
"Shopify POS is a powerful foundation, but it’s not a turnkey solution for every retail scenario. The platform's maturity is a moving targe...
EP321: Reframing Ecommerce's Build vs. Buy Debate - Practical Uses Of AI To Clean & Optimise Product Data
03 Mar 2026
Contributed by Lukas
“In just an hour, I built a UI to interrogate my data, and it handled most of the heavy lifting for a client project."Chris Marshall, Director ...
EP330: eComID CEO On How Smart Tech Can Reduce Fashion Returns and Boost Customer Satisfaction
24 Feb 2026
Contributed by Lukas
"It's not just about selling more; it's about selling smarter and more sustainably."Oscar Rundqvist, CEO, eComID.Summary:High return...
EP329: Measuring The Tangible & Intangible Impact of Website Rebrands and Redesigns
18 Feb 2026
Contributed by Lukas
Why did we think this was an interesting episode?Paul & James are regularly involved in ecommerce redesign projects, either in an advisory capacit...
EP328: Ecommerce Tech Stack Evolution - The Tools & Capabilities Ecommerce Teams Are Investing In & Why
09 Feb 2026
Contributed by Lukas
Navigating Ecommerce Technology Trends.In the latest episode of our podcast, James and Paul share their views on how emerging technologies are reshapi...
EP327: Customer Reviews - Maximising The Impact On Conversion & SEO And Handling Negative Reviews
03 Feb 2026
Contributed by Lukas
You're probably using customer reviews on your website but are you using them effectively?Customer reviews are more than just feedback; they'r...
EP326: Worldpay's VP Ecommerce on Payment Trends & The Hidden Power of AI in Payment Security & Fraud Prevention
27 Jan 2026
Contributed by Lukas
Global Payment Trends & How Agentic AI Could Redefine Online Shopping and Payment Acceptance.In this episode, we cover emerging payment trends in ...
EP325: Elastic Path CEO Bryan House On How B2B Ecommerce Businesses Can Leverage AI Product Discovery & Agentic Commerce
19 Jan 2026
Contributed by Lukas
Summary:Bryan House, CEO of Elastic Path, shares his insights on the transformative role of AI in B2B ecommerce. Elastic Path is focused on B2B commer...
EP324: Creative Engineering - How To Build Niche Capabilities Into An Ecommerce Roadmap, with Remarkable Commerce's Strategy Director Brad Houldsworth
11 Jan 2026
Contributed by Lukas
"We offer custom technologies and engineering services to extend platform capabilities and deliver tailored solutions that meet specific business...
EP323: The Trends That Are Redefining B2B Ecommerce - Don’t Get Left Behind In 2026
06 Jan 2026
Contributed by Lukas
James Gurd and Rupert Cross explore the current landscape for B2B ecommerce, exploring trends that are reshaping the industry as we enter 2026. With R...
EP322: James & Paul's Ecommerce & Digital Marketing Predictions for 2026
31 Dec 2025
Contributed by Lukas
Exploring the Future: Ecommerce Predictions for 2026 As we get ready for another rollercoaster in 2026, ecommerce landscape is poised for continued tr...
EP321: Inside Commerce State of the Industry 2025 Annual Wrap Up - Trends, Trading & Tech
21 Dec 2025
Contributed by Lukas
What you'll get from the podcast:Gain insights into the latest ecommerce trends and how they affect business strategies.Understand the impact of A...
EP320: How Shopify's Latest AI & Agentic Commerce Tools Will Benefit Ecommerce Retailers, with Senior Solution Engineer Ben Homer
16 Dec 2025
Contributed by Lukas
*** the sound balance is a bit off on this episode and we couldn't resolve it in editing - apologies!Shopify's bi-annual Editions launch is a ...
EP319: Ecommerce Vendor Leadership Team Interviews & Strategy Update H2/2025
08 Dec 2025
Contributed by Lukas
Stay connected with the leading ecommerce platforms. In this episode, we interview leaders and visionaries from Shopify, BigCommerce, Centra, Commerce...
EP318: Unlocking Performance Marketing - A Modern Optimisation & Measurement Framework, with Vervaunt Co-founder Josh Duggan
05 Dec 2025
Contributed by Lukas
This podcasts explores the evolution of performance marketing in 2025 with Josh Duggan, co-founder of award-winning agency Vervaunt. With over 14 year...
EP317: Unlocking Profit - The ROI of Building Accessible Websites, With Industry Expert Bet Hannon
26 Nov 2025
Contributed by Lukas
Here's why you should listen to this podcast...25% of adults worldwide are affected by disability, whether temporary or ongoing, and they control ...
EP316: Decoding Shopify's Strategy - What Shopify's Product Direction Means for Your Ecommerce Business
19 Nov 2025
Contributed by Lukas
Decoding Shopify's Strategic Shift: What It Means for MerchantsIn Gartner's recent Magic Quadrant, Shopify has gained significantly in Execution and V...
EP315: Scaling Smart - How To Make Better Technology Choices for Ecommerce Growth, With Lauren Muir
12 Nov 2025
Contributed by Lukas
Navigating the Tech Landscape: A Guide for Growing Ecommerce BusinessesChoosing the right technology can make or break your business as it scales. Thi...
EP314: Beyond Quick Fixes - How Puresport is Building a Category-Defining Community-Driven Brand, With CEO Daniel Temm
04 Nov 2025
Contributed by Lukas
In this podcast, discover the inspiring ecommerce growth story of Puresport, a brand that has carved a niche in the sports nutrition industry by champ...
EP313: Mastering Ecommerce Operations - Secrets to Scaling Success with HighCohesion CEO Aran Kapila
28 Oct 2025
Contributed by Lukas
In the latest episode of our podcast, we cover the operational backbone of ecommerce businesses with industry thought leader Aran Kapila, CEO of leadi...
EP312: From Concept to Launch - Crafting Paul Smith's Premium Loyalty Experience, With Head of Digital Hannah Bennett
22 Oct 2025
Contributed by Lukas
Subscribe for alerts: http://eepurl.com/gJFLtjPodcast summary:Join us for an insightful episode, where we delve into the intricacies of Paul Smith'...
EP311: Replatforming 2.0 - Innovative Approaches for Today's Technology Migration Challenges
15 Oct 2025
Contributed by Lukas
Get inbox alerts when new episodes drop: http://eepurl.com/gJFLtjPodcast summary:James & Paul delve into the transformative world of replatforming...
EP310: What Shopify’s OpenAI Checkout Integration Means For Ecommerce Brands
07 Oct 2025
Contributed by Lukas
Summary:James & Paul delve into the evolving landscape of agentic commerce, with agency leaders Chris Marshall of Onstate and Liam Quinn of Visual...
EP309: How to Supercharge Shopify CRO: Segmentation, Personalisation & Testing, With Visually Co-Founder & Vervaunt CRO Lead
30 Sep 2025
Contributed by Lukas
Unlocking the Secrets of Shopify Conversion Rate Optimisation: A Must-Watch PodcastIn the latest episode, we dive deep into the world of Conversion Ra...
EP308: Redefining Customer Experience & Loyalty - Why Ecommerce Brands Need A New Mindset To Win, With Customer First Group Founder Martin Newman
22 Sep 2025
Contributed by Lukas
Podcast summary:It's hard to keep customers happy, and coming back for more. Businesses are constantly seeking innovative ways to enhance customer...
EP307: What Does Good Web Design For Ecommerce Actually Mean? An Objective View On Balancing Brand vs. Commerce
16 Sep 2025
Contributed by Lukas
Summary:Design is critical to ecommerce success. However, design discussions can be fraught with emotion and subjective views. And design execution is...
EP306: Tech Stacks & Roadmaps - An Ecommerce Leader's Playbook, With University of Law Head of Ecommerce, Edward Scott-Finnigan
10 Sep 2025
Contributed by Lukas
Episode summary:Selecting the right technology stack and managing roadmaps are crucial for success. Our latest podcast episode dives into these topics...
EP305: The Ecommerce Shipping Challenge: Building Resilience Into Your Shipping Strategy, With ShipperHQ COO Quentin Montalto
02 Sep 2025
Contributed by Lukas
Get expert advice on the latest ecommerce shipping trends and how brands need to plan ahead to ensure a consistent quality of customer service.Shippin...
EP304: Philip Kingsley’s Digital Journey & The Subscription Strategy Powering Its Ecommerce Growth, With Head of Ecommerce Lauren Duncan
27 Aug 2025
Contributed by Lukas
Philip Kingsley had been on an interesting ecommerce journey, having to rapidly digitise its consultation service following COVID and subsequently mak...
EP303: Ecommerce Unplugged - An Ecommerce Consultant's View On Five Key Trends Impacting Ecommerce Businesses Today
20 Aug 2025
Contributed by Lukas
Get ecommerce updates & insights:Join 1,900+ ecommerce professional, subscribe to our newsletter on LinkedIn today:https://www.linkedin.com/newsle...
EP302: Confessions of A Customer Intent Expert: Lessons In Experimentation & Why Context In Data Is Everything, With FoundIt! CEO Warren Cowan
12 Aug 2025
Contributed by Lukas
Join our LinkedIn newsletter:https://www.linkedin.com/newsletters/inside-commerce-7126171854813188096/ Podcast summary:In this podcast, Warren Cowan a...
EP301: Laying The CRM Foundations For A Connected Future: How Vivobarefoot’s MyVivo Project is Transforming Customer Experience
06 Aug 2025
Contributed by Lukas
Subscribe to the Inside Commerce newsletter:https://www.linkedin.com/newsletters/inside-commerce-7126171854813188096/Episode summary:Imagine walking i...
EP300: Clicks & Conversions - The Future of Brand & Performance Marketing in Ecommerce
29 Jul 2025
Contributed by Lukas
Follow us on LinkedIn:Subscribe to the bi-weekly newsletter packed with ecommerce news, advice and useful resources.https://www.linkedin.com/newslette...
EP299: SEO For AI Engines - Adapting Your SEO Strategy To Maximise Brand Reach In AI Powered Platforms, With NOVOS MD Sam Hurley
22 Jul 2025
Contributed by Lukas
Follow us on LinkedIn:Subscribe to our bi-weekly ecommerce newsletter:https://www.linkedin.com/company/inside-commerce/Episode summary:In this convers...
EP298: The Future Of CMS For Ecommerce: The Evolution of Page Builders, Headless CMS and AI Code Generators with Rotate CTO Jim Tattersall
17 Jul 2025
Contributed by Lukas
Follow us on LinkedIn & subscribe to our bi-weekly ecommerce newsletter:https://www.linkedin.com/company/inside-commerce/Podcast summary:This conv...
EP297: Ecommerce Vendor Strategy Update H2/25 - Business Leader Interviews For 7 Key Ecommerce Platforms
09 Jul 2025
Contributed by Lukas
Follow us on LinkedIn:https://www.linkedin.com/company/inside-commerce/Podcast Summary:Stay connected with the leading ecommerce platforms. In this ep...
EP296: Adding Intelligence to Your Marketing Mix; Balancing Sales Today With Future Growth & Profit, With DEMA Co-Founder Henrik Hoffman Kraft
01 Jul 2025
Contributed by Lukas
Follow us on LinkedIn:https://www.linkedin.com/company/inside-commerce/Summary:In this ecommerce podcast, independent consultant James Gurd speaks wit...
EP295: How To Build Your Loyalty Strategy - Practical Tips For Delivering Results
23 Jun 2025
Contributed by Lukas
Follow us on LinkedIn:https://www.linkedin.com/company/inside-commerceSummary:In this ecommerce podcast, James & Paul drill into how to build out ...
EP294: How AI Code Generation Will Evolve The Relationship Between Brands & Agencies, with Jim Tattersall & Seth Bindernagel
17 Jun 2025
Contributed by Lukas
Join us on LinkedIn:https://www.linkedin.com/company/inside-commerceSummary:In this podcast, the discussion revolves around the impact of AI on ecomme...
EP293: Avoiding Platform Tribalism - Understanding Adobe's Market Fit & Value For Ecommerce Teams, With Gene Founder Matt Parkinson
10 Jun 2025
Contributed by Lukas
Follow us on LinkedIn:https://www.linkedin.com/company/inside-commerce/Episode summary:In this episode of the Inside Commerce podcast, Paul Rogers spe...
EP292: From Soldier to Entrepreneur - The ThruDark Ecommerce Journey, with Founder Louis Tinsley
04 Jun 2025
Contributed by Lukas
Follow us on LinkedIn:https://www.linkedin.com/company/inside-commerce/Summary:In this episode ecommerce podcast, Paul Rogers speaks with ThruDark fou...
EP291: Transforming Shopping Receipts Into Opportunities for Engagement, Loyalty and Post Purchase CX, with Slip Founder Tash Grossman
30 May 2025
Contributed by Lukas
In this ecommerce podcast, Tash Grossman, founder and CEO of Slip, discusses the transformation of shopping receipts into valuable engagement tools fo...
EP290: Shopify Editions Unpacked - How The Latest Product Release Benefits Merchants, With Senior Solutions Engineer Ben Homer
22 May 2025
Contributed by Lukas
Inside Commerce is the first podcast to talk you through what the latest Shopify release means for ecommerce stores. James discusses the relevance of ...
EP289: Mastering The Upper Funnel - Measuring & Monetising Your Investment In Nurturing Customers, with Geeta Randev
13 May 2025
Contributed by Lukas
Follow us on LinkedIn: https://www.linkedin.com/company/inside-commerceSummary:Why do brands invest in the upper funnel?In this podcast, digital marke...
EP288: What BigCommerce's 2025 Summit Reveals About Its GTM Strategy & Roadmap Focus, with Partner Advisory Board Members 5874 & GPMD
07 May 2025
Contributed by Lukas
Summary:In this ecommerce podcast, James Gurd discusses the recent BigCommerce Partner Summit with agency leaders Rupert Cross and Mark Slocock.They e...
EP287: How Noble Panacea Successfully Launched Ecommerce in China, with Global Digital Director Will Lockie
29 Apr 2025
Contributed by Lukas
Follow us on LinkedIn:https://www.linkedin.com/company/inside-commerce/Video summary:In this ecommerce podcast, experienced ecommerce consultant James...
EP286: How To Scale An Ecommerce Business Using Marketplaces, With Furniture Box Co-founder Dan Beckles
23 Apr 2025
Contributed by Lukas
Follow us on LinkedIn:https://www.linkedin.com/company/inside-commerce/Video summary:In this episode of the Inside Commerce podcast, James Gurd interv...
EP285: The Future of Order Orchestration & Integrations for Ecommerce, With Kelly Goetsch, COO at Pipe17 and Chairman of the MACH Alliance
14 Apr 2025
Contributed by Lukas
FOLLOW US:LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE:In this ecommerce podcast, Kelly Goetsch discusses his transi...
EP284: Osprey London's Head of Ecommerce & Marketing On Why Centra + Storyblok + Depict + Ingrid Is The Right Toolkit To Deliver Ecommerce Growth
08 Apr 2025
Contributed by Lukas
FOLLOW US:LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE:In this episode of the Inside Commerce podcast, Paul Rogers s...
EP283: Digital Revolution - How VIU Eyewear Rebuilt Its Ecommerce Stack To Improve CX Through Smarter Automation & Connectivity, With CTO Elian Kool
01 Apr 2025
Contributed by Lukas
FOLLOW US:LinkedIn: https://www.linkedin.com/company/inside-commerce/ABOUT THIS EPISODE:In this ecommerce podcast, James Gurd speaks with Elian Kool, ...
EP282: Is Organic SEO Getting Harder? Google's SGE, Protecting Brand Search & Strategic Considerations for Ecommerce Teams, With Audits.com Founder Carl Hendy
25 Mar 2025
Contributed by Lukas
FOLLOW US:LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE:In this ecommerce podcast, James Gurd and Carl Hendy discuss ...
EP281: How To Create A Coherent Content Strategy & Write Copy That Delivers Results, With Alice Brown
18 Mar 2025
Contributed by Lukas
FOLLOW US:LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE:In this podcast, James Gurd and Alice Brown, founder of Seven...
EP280: The AI Workspace For Product Catalogues - How Emfas Automates Quality Improvements & Solves Data Challenges
10 Mar 2025
Contributed by Lukas
James Gurd and Paul Rogers discuss the challenges of product data quality in ecommerce with Vidar Trojenborg, co-founder of Emfas.Vidar has a lot of e...
EP279: Zelph: The End-to-End Marketplace & Dropshipping Solution For Ecommerce Spun Out of Kick Game’s £50m+ Business
03 Mar 2025
Contributed by Lukas
LISTEN:Apple Podcasts: https://podcasts.apple.com/gb/podcast/re-platform-replatforming-podcast/id1488091548 Spotify: https://open.spotify.com/show/25s...
EP278: Optimising Ecommerce Returns & Exchanges, with Oh Polly Customer Journey Manager Emily Mcmorran & Loop's Senior Product Marketing Manager Samir Kamnani
25 Feb 2025
Contributed by Lukas
FOLLOW US:LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE:In this episode of the Inside Commerce podcast, James & P...
EP277: Founder Interview > How Order Editing Is Transforming Post Purchase CX, Improving Returns & Reducing Customer Support Tickets
18 Feb 2025
Contributed by Lukas
FOLLOW US:LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE:James Gurd and Hamish McKay discuss the critical need for ord...
EP276: From Monolith To Composable: SportsShoes CTO On Delivering Digital Transformation & Managing Operational Change At Scale
11 Feb 2025
Contributed by Lukas
FOLLOW US:LinkedIn: https://www.linkedin.com/company/inside-commerce/ABOUT THIS EPISODE:In this podcast, James Gurd interviews Jon Cleaver, CTO of a p...
EP275: The Current State of AI in Ecommerce And Where We’re Headed With Visual Content Generation for Brands
05 Feb 2025
Contributed by Lukas
FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: In this episode, James Gurd, Liam Quinn and Paul Rogers d...
EP274: Ecommerce Vendor Strategy Update: Leadership Interviews With BigCommerce, Shopify, Centra, Commerce Layer, Scayle, Remarkable & Shopline
28 Jan 2025
Contributed by Lukas
Stay connected with the leading ecommerce platforms. In this episode, we interview leaders and visionaries from Shopify, BigCommerce, Centra, Commerce...
EP273: Look Fabulous Forever MD On Building True Customer Loyalty Through Brand, Product Expertise & Excellent Customer Service
20 Jan 2025
Contributed by Lukas
Episode summary: In this conversation, Janis Thomas, Managing Director of Look Fabulous Forever, discusses the importance of catering to a mature audi...
EP272: The Evolution of Ecommerce Replatforming - Insights & Advice Based On Project Experience
15 Jan 2025
Contributed by Lukas
Summary: In this episode, James Gurd and Paul Rogers discuss the evolving landscape of technology change in ecommerce, focusing on the shift from tact...
EP271: Economic Factors Impacting Ecommerce in 2025 + 6 Key Trends Ecommerce Teams Should Be Thinking About
08 Jan 2025
Contributed by Lukas
Happy New Year. After a two week break, which seems like an eternity in ecommerce, we're back and raring to go. To kick-off 2025, we're looking at the...
EP270: Inside Commerce Unwrapped 2024 - Annual Review of the Trends Shaping Ecommerce
24 Dec 2024
Contributed by Lukas
Every year, Inside Commerce looks back at the key trends that shaped the ecommerce industry over the past 12 months. In this episode, James and Paul d...
EP269: Delivering One Of The Industry's Biggest SaaS Migrations With More Than 1 Million Products, with World Books Product Director
17 Dec 2024
Contributed by Lukas
ABOUT THIS EPISODE: In this episode, James Gurd & Paul Rogers interview David Magee, Product Director at World of Books, about their recent migrat...
EP268: Unified Commerce: What Does It Really Mean? Unpicking The Latest Ecommerce Buzzword To Focus On What Matters To Ecommerce Businesses
12 Dec 2024
Contributed by Lukas
FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: In this podcast, James Gurd and Paul Rogers delve into the...
EP267: Re-engineering Pangaia’s Shopify Storefront to Increase Operational Efficiency, with Commerce UI CTO Michal Klim
04 Dec 2024
Contributed by Lukas
Replatforming isn't always the best solution to technology challenges. An ecommerce platform can be fit-for-purpose but the implementation flawed, or ...
EP266: Loyalty & Luxury - How Can Premium Brands Land A Winning Loyalty Strategy?
27 Nov 2024
Contributed by Lukas
Loyalty is a hot topic in ecommerce. For this podcast, we're joined by Ed Bull, owner of leading ecommerce agency Limesharp. We discuss the evolving l...
EP265: Delivering A Smarter CX: Integrating AI Chatbots Into Onsite User Journeys To Improve Product Discovery, with Asklo
19 Nov 2024
Contributed by Lukas
There's a feeling in the industry that some AI tools are solutions looking for a problem. In this podcast, we explore an AI solution that has a clear ...
EP264: What Should Ecommerce Brands Be Reporting On, And Why, With OmniCommerce's Consulting Director Joe Fletcher
13 Nov 2024
Contributed by Lukas
Summary: In this episode of the Inside Commerce podcast, Paul Rogers and Joe Fletcher discuss the critical aspects of ecommerce reporting, focusing on...
EP263: Common Issues with ERPs: How They Hamper Ecommerce Teams & What To Do About Them, With Luke Hodgson
05 Nov 2024
Contributed by Lukas
FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: In this episode of the Inside Commerce podcast, Luke Hodgs...
EP262: Should You Invest In Your Technology Stack or Expect To Reduce Your TCO When Replatforming?
31 Oct 2024
Contributed by Lukas
FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: In this episode of Inside Commerce, James Gurd and Paul Ro...
EP261: The Future Of B2C Ecommerce Platforms: Why Vendors Need To Think Seriously About Niche & Vertical Specific Solutions
21 Oct 2024
Contributed by Lukas
FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: 🔥 This podcast will interest a broad audience. Paul Ro...
EP260: Smythson's Digital Director On What CX and Personalisation Mean To A Heritage Luxury Brand
15 Oct 2024
Contributed by Lukas
FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: In this episode of the Inside Commerce podcast, James Gurd...
EP259: Luca Faloni's Head of Growth On The Pivot From Shopify To Centra To Support International Ecommerce Expansion
08 Oct 2024
Contributed by Lukas
In this podcast, Paul Rogers interviews Philipp Mensch, head of growth at Luca Faloni, an Italian premium menswear brand. We explore the brand's recen...
EP258: Justifying The Investment in Design & Creative For Ecommerce Brands, with Grebban's Founder Anton Johannson
01 Oct 2024
Contributed by Lukas
FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: Paul Rogers speaks with Anton Johansson, founder of Grebba...
EP257: Cracking The Flexible Working Conundrum - Digital Leaders on Balancing Employee & Company Needs
25 Sep 2024
Contributed by Lukas
Flexible working is a hot topic. Amazon is the latest company to stir up debate around the virtues of giving employees the best possible work/life bal...
EP256: The Future of Your Ecommerce Returns Strategy - Understanding The Pivot To Paid Returns & Fair Usage
18 Sep 2024
Contributed by Lukas
FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: This podcast delves into the evolving landscape of return...
EP255: 14 Examples of Ecommerce Brands Thinking Differently to Improve The Online Shopping Experience
11 Sep 2024
Contributed by Lukas
FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: In this episode, James Gurd and Paul Rogers discuss exampl...
EP254: What BigCommerce's Latest Product Features Mean For Merchants, with VP Product Management Jordan Sim & Codal's Director of Strategy, Joe Comins
03 Sep 2024
Contributed by Lukas
In this episode, we discuss BigCommerce's latest product release with Jordan Sim, VP of Product Management, and Joe Comins, director of strategy a...
EP253: Ecommerce Market Mood - Strategy, Tech & Interesting Stories, July 2024
28 Aug 2024
Contributed by Lukas
Ecommerce is a fast-paced industry, with constant change, new market entrants and incumbents updating their products with new features and fixes. Jam...
EP252: Wild Nutrition's Head of Ecommerce Roshni Patel On Strategy Shift, Personalisation & How to Turn Customers Into Subscribers
21 Aug 2024
Contributed by Lukas
Roshni Patel, Head of Ecommerce at Wild Nutrition, joins the podcast to discuss her background and the evolution of ecommerce at Wild Nutrition. She ...
EP251: Predicting User Intent Is The Key To Ecommerce Personalisation - Made With Intent Helps You Unlock Its Secrets
13 Aug 2024
Contributed by Lukas
FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: Ecommerce personalisation tech has progressed rapidly, wi...
EP250: The Importance of Direct Mail In Ecommerce - Insights, Impact & Good Practice, with Fractional CMO Anna Wilson
07 Aug 2024
Contributed by Lukas
In this episode, James Gurd interviews experienced digital marketing strategist Anna Wilson about the role of offline media in ecommerce. Anna explain...
EP249: How To Build An Experimentation Culture In Ecommerce, With Trainline's Experimentation Lead Hannah Tickle
31 Jul 2024
Contributed by Lukas
James & Paul interview Hannah Tickle, an experienced experimentation leader who's currently the Experimentation Team Lead at Trainline. The ep...
EP248: Why, When & How to Improve Operational Efficiency Through Systems Automation
23 Jul 2024
Contributed by Lukas
FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: Let’s set the scene for this podcast. Operational effici...
EP247: Key Ecommerce Vendor Leadership Team Interviews Q2/24
16 Jul 2024
Contributed by Lukas
Stay connected with the leading ecommerce platforms. James & Paul interview leaders and visionaries from Shopify, BigCommerce, Centra, Commerce La...
EP246: 10-Minute Ecommerce Masterclass - Increasing On-Site Search Engagement
10 Jul 2024
Contributed by Lukas
We often find ecommerce teams focus more on search algorithms and campaigns, like product boosting and redirects, less on ensuring the site gets peopl...
EP245: Shopify Editions Summer 2024 - Feature Highlights, Product Direction & Benefits For Ecommerce Teams
08 Jul 2024
Contributed by Lukas
ABOUT THIS EPISODE: In this episode, we sit down with By Association Only CTO Dan Gamble to review the latest Shopify product release, explaining what...
EP244: How To Do Cross Border Commerce Better, With Swap Commerce Head of Partnerships Cian Wright
03 Jul 2024
Contributed by Lukas
Welcome to the latest episode of the Inside Commerce Podcast, your go-to source for innovative strategies to enhance your online retail business. In t...
EP243: Breville & Sage Appliances DTC Manager Myles Sullivan on International Strategy, Tech Stack & Resourcing
27 Jun 2024
Contributed by Lukas
FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: International expansion is front of mind for many ecommer...
EP242: 10-Minute Masterclass: How To Run An Ecommerce Cart Abandonment Program
26 Jun 2024
Contributed by Lukas
70.19% is the average documented online shopping cart abandonment rate. Every ecommerce site has abandoned carts, and trying to recover them is every ...
EP241: How Content Teams Are Using AI To Improve Creativity & Productivity, With Media & Strategy Consultant James Carson
19 Jun 2024
Contributed by Lukas
FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: In this episode, we dive into the exciting world of AI to...