Inside Commerce: Ecommerce Strategy, CX and Technology Podcast

EP240: How CurrentBody Runs The Tech Stack For An £80m+ Ecommerce Business, With Co-founder & CTO Andrew Showman

11 Jun 2024

Contributed by Lukas

We’ve been trying to get CurrentBody's CTO, Andrew Showman, on the podcast for several years to talk about how they run the tech side of their b...

EP239: Video Masterclass - Using NPS Data To Fine Tune Your CX Strategy

08 Jun 2024

Contributed by Lukas

A PYMNTS Intelligence report, based on a survey of over 3,500 U.S. consumers, found that direct-to-consumer brands are lagging in customer satisfactio...

EP238: B&Q's Digital Optimsation Lead On How To Run Efficient Project Teams & Product Roadmaps

04 Jun 2024

Contributed by Lukas

Unlock the secrets to running an efficient project team and crafting a winning product roadmap with our new podcast tailored for ecommerce businesses!...

EP237: Ecommerce OMS Strategy, Technology and Best Practice, with OneStock Director Joe Till

29 May 2024

Contributed by Lukas

FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: OneStock is a leading Order Management System businesses ...

EP236: How Ecommerce Brands Are Using Automated Pricing Strategies To Boost Sales Margin & Shift Stock, With Sniffie Founder Tomi Grönfors

21 May 2024

Contributed by Lukas

In this podcast, Sniffie founder Tomi Gronfors shares his insights on helping more than 600 ecommerce retailers implement pricing automation strategie...

EP235: 15 Minute Ecommerce Masterclass - 10 Pricing Strategies You Can Test

16 May 2024

Contributed by Lukas

There is da Vinci quote used in Nick Kolenda’s book on pricing psychology that sums up what I’m talking about in this video masterclass: “All ou...

EP234: Ecommerce Market Mood, Strategy, Tech & AI News – April 2024

13 May 2024

Contributed by Lukas

The latest from our monthly ecommerce mini-series, where experienced ecommerce consultants James Gurd and Paul Rogers step back to summarise what’s ...

EP233: The Future of Analytics and Digital Marketing: Insights From The Elevar Summit

08 May 2024

Contributed by Lukas

In this podcast, James interviews Paul and his Vervaunt cofounder and performance marketing practice lead, Josh Duggan. Both recently attended Elevar...

EP232: 15 Minute Masterclass > Anatomy Of The Perfect PDP (Product Details Page) For Ecommerce - 10 Step Guide

07 May 2024

Contributed by Lukas

There are rules everyone can follow to improve the PDP for shoppers and drive better conversions. In this video, James Gurd breaks down the steps to a...

EP231: Using AI Chatbots To Create Empathetic Customer Service, With Siena Co-founder Lisa Popovici

29 Apr 2024

Contributed by Lukas

Technology is redefining customer experiences as traditional retail approaches are adapted to fit with online platforms. As technology keeps transform...

EP230: BigCommerce Summit: Our View On Growth, Strategy, Product & Roadmap

23 Apr 2024

Contributed by Lukas

FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: BigCommerce ran its annual summit last week in London, wel...

EP229: Tech Strategy - The Pros and Cons of All In One Platforms vs. Composable Stacks

15 Apr 2024

Contributed by Lukas

FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: There has been a lot of change in the ecommerce and marke...

EP228: What's Hot In Email & SMS Marketing For Ecommerce Brands, With Hannah Spicer

09 Apr 2024

Contributed by Lukas

FOLLOW US:LinkedIn: linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE:The global email marketing market was valued at $7.5 billion in 2020 and...

EP227: Q124 Ecommerce Vendor Leadership Team Interviews: BigCommerce, Centra, Commerce Layer, SCAYLE & Shopify

03 Apr 2024

Contributed by Lukas

Introducing our new key vendor interview mini series. Each quarter, we catch-up with the leadership teams of leading ecommerce vendors so you can hear...

EP226: Debunking Ecommerce Platform Cost Model Myths: The Devil In The Detail

26 Mar 2024

Contributed by Lukas

Hot on the heels of Shopify’s smart PR on their platform TCO cost model and value proposition ‘research’, we’re pulling apart why vendor-led c...

EP225: Patchworks On Ecommerce Integrations and Omnichannel Data Trends in 2024

19 Mar 2024

Contributed by Lukas

Patchworks is a leading SaaS integration platform for ecommerce businesses, providing low/no code tools and flow builders to connect data sources and ...

EP224: Advice On Building & Running Ecommerce Teams, with Digital Director Claire Wilson

12 Mar 2024

Contributed by Lukas

LISTEN: Apple Podcasts: https://podcasts.apple.com/gb/podcast/re-platform-replatforming-podcast/id1488091548 Spotify: https://open.spotify.com/show/2...

EP223: Ecommerce Market Mood: Strategy, Tech & AI News - February 2024

05 Mar 2024

Contributed by Lukas

The latest from our monthly ecommerce mini-series, where experienced ecommerce consultants James Gurd and Paul Rogers step back to summarise what’s ...

EP222: Strategic View on Shopify's Hydrogen Headless Framework, with CommerceUI CTO Michal Klim

27 Feb 2024

Contributed by Lukas

Not another chat about headless! Don't worry, this podcast is packed with practical advice to help you better understand Shopify's headless so...

EP221: Optimising Your Product Catalogue: Building Data Models and Nailing CX & Efficiency Wins

20 Feb 2024

Contributed by Lukas

We recently talked about fixing ISNO issues for ecommerce sites using smarter automation with the team at Sweft. In this episode we’re diving deeper...

EP220: The Page Speed & Performance Conundrum: Balancing CX with Speed Gains for Ecommerce Sites

13 Feb 2024

Contributed by Lukas

This podcast is inspired by an article from our guest Liam Quinn, Technical Director at Vervaunt, which featured advice from notable luminaries from Y...

EP219: Shopify's Strategic Direction: What Editions 2024 Means For Ecommerce Retailers

06 Feb 2024

Contributed by Lukas

In this episode, Paul & James review what Shopify's latest product roadmap release, Editions Winter 2024, reveals about their strategic focus ...

EP218: Making Accessibility Part of Your Development Lifecycle: Strategy, Compliance and Approaches, with Crownpeak

30 Jan 2024

Contributed by Lukas

How confident are you that your website is fit to serve all users, regardless of how they access and read your content? An estimated 1.3 billion peop...

EP217: Paul & James' Monthly RoundUp: January 2024 Ecommerce Market Mood, Tech Changes & AI News

24 Jan 2024

Contributed by Lukas

The latest from our monthly ecommerce mini-series, where experienced ecommerce consultants James Gurd and Paul Rogers step back to summarise what’s ...

EP216: Maximising Inventory Availability: Fixing In Stock Not Online Product Issues, with Sweft Founder & CEO

16 Jan 2024

Contributed by Lukas

Grab your chance to learn from Michael Robinson, the ecommerce retail leader who launched and grew Anthropologie.com into a $200m+ online retailer, an...

EP215: How Can Ecommerce Retailers Measure & Improve Online Customer Experience?

09 Jan 2024

Contributed by Lukas

We’re expecting the tough trading conditions from 2023 to continue into H1 2024, perhaps longer in some markets. Retailers are under margin pressure...

EP214: James & Paul's 2023 Ecommerce Platform & Technology Roundup

03 Jan 2024

Contributed by Lukas

There's no better way to start 2024 than with a retrospective on ecommerce technology developments and trends from 2023. Key discussion points: ...

EP213: Outsourcing For Ecommerce Technology Projects: Deciding When You Need External Resource

27 Dec 2023

Contributed by Lukas

We've worked on more than 100 projects between us and have seen all sorts of resource models for technology implementation, from fully in-house to...

EP212: How Can Large Businesses Tackle Replatforming: Building The Business Case & Planning For Change

18 Dec 2023

Contributed by Lukas

A recent LinkedIn post from Rick Watson provoked a really good debate. The subline was deliberately eye-catching: Most Enterprise CEOs Would Rather Gn...

EP211: Kibo Commerce CEO On Product Strategy, Market Fit & The Challenges of Modern Ecommerce

12 Dec 2023

Contributed by Lukas

Tune in for Kibo CEO's ecommerce vision for the future and insights into where Kibo sees the world of ecommerce heading and how they're prepar...

EP210: Replatforming To A New Headless Stack On BigCommerce and Bloomreach, with MKM Building Supplies

05 Dec 2023

Contributed by Lukas

MKM is the UK’s leading independent builder’s merchant, with branches across England, Scotland & Wales. Founded in 1995, they have branches ac...

EP209: Getting To Grips With Gartner’s Newest Digital Commerce Quadrant Addition: Scayle Commerce Engine

27 Nov 2023

Contributed by Lukas

Our regular listeners will know that we keep a keen eye on the ecommerce tech scene. Whilst sources like Gartner's Magic Quadrants shouldn't b...

EP208: Why Maplins Made A Platform Pivot From Open Source Magento to Shopify

20 Nov 2023

Contributed by Lukas

It’s fair to say that Maplin's MD Ollie Marshall has a been a Magento Open Source loyalist and enthusiast for many years. We recorded an episode...

EP207: Movers & Shakers In Ecommerce Integrations: What Tech Is Trending, Which Platforms Are In Most Demand?

13 Nov 2023

Contributed by Lukas

An insightful podcast interview with Jim Herbert, CEO at Patchworks, a leading integration specialist. Listeners will gain invaluable insights into th...

EP206: Talking Heads - Ecommerce Market Mood, Tech Changes & Cool Stuff, November 2023

06 Nov 2023

Contributed by Lukas

Introducing our new monthly mini-series, where James Gurd and Paul Rogers step back to summarise what's been happening in ecommerce technology in ...

EP205: How Retailers Are Doing Marketing Automation, SMS & Loyalty, with Voyado Regional VP UKI

31 Oct 2023

Contributed by Lukas

The marketing automation space is quite crowded with tech, and we like to showcase as many of the leading vendors as possible to help you decide which...

EP204: What DTC Brands Need To Know About Wholesale and B2B Commerce, with Ecommerce Leader Clare Kelly

23 Oct 2023

Contributed by Lukas

B2B commerce is growing, and maturing, fast! Many businesses are well aware of the trend, working to transform their sales teams and experiences to me...

EP203: Shopify Enterprise Summit - What Did We Learn About Shopify's Aggressive GTM Strategy, Product Roadmap & Ecosystem Expansion

17 Oct 2023

Contributed by Lukas

This is a slightly different episode, with Paul in Miami on a half vacation / half work trip. Paul invited Shopify expert Alex O'Byrne to discuss ...

EP202: The Evolution to Generative AI for Content Personalisation in Ecommerce Sites, with PersonifyXP's Co-founder & CTO

10 Oct 2023

Contributed by Lukas

Josh Scotton is the Co founder and CTO for personalisation engine Personify, and also an Editorial Board Member for Frontiers in AI. For those of you ...

EP201: How Salesforce Commerce Customers Should Approach A SiteGenesis Migration, With Liam Downes & Shivko Rusev from Tryzens

02 Oct 2023

Contributed by Lukas

Salesforce Commerce has a long history in the ecommerce platform market, from the acquisition of Demandware to the birth and growth of SiteGenesis. Si...

EP200: Unplatform: Elastic Path’s New Product Strategy And Market Positioning

26 Sep 2023

Contributed by Lukas

Tl;dr Why Elastic Path's new marketing mantra is the "Unplatform" Understanding the role of a modern ecommerce platform Under the h...

EP199: Selecting The Right CMS Model For Your Ecommerce Business: Headless or Not? With Crownpeak’s Chief Product Officer

19 Sep 2023

Contributed by Lukas

Tl;dr what we cover: The key differences between headless and non-headless CMS solutions Why some ecommerce business are moving to headless solutio...

EP198: Using Generative AI To Improve Performance and Profitability for Online Grocery

11 Sep 2023

Contributed by Lukas

Online grocery is an interesting industry when looking through a technology lens. Retailers operate in a highly competitive market with perishable pro...

EP197: Stop Screwing Your Margin! Using AI Negotiation To Reduce Margin Sacrifice, With Nibble Founder Rosie Bailey

05 Sep 2023

Contributed by Lukas

Tl;dr What is AI negotiation and how does it benefit an ecommerce team? How do you avoid giving away money you didn’t need to? Business control...

EP196: Using Airtable To Improve Operational Efficiency For Ecommerce, with Nolo Apps Co-Founder Oliver Rhodes

30 Aug 2023

Contributed by Lukas

What we cover: 1. What are the common operational issues ecommerce business face? 2. What is Airtable and how can it benefit ecommerce businesses? 3. ...

EP195: BigCommerce's Senior Director of Product Management on the Latest Releases for Omnichannel, Checkout & Promotions

23 Aug 2023

Contributed by Lukas

Product development is an interesting part of the ecommerce vendor landscape, and SaaS world is a constant stream of feature updates. This week we’r...

EP194: BigCommerce Product Vision & Strategy Update for 2023 with Director of Competitive Strategy, Aaron Sheehan

21 Aug 2023

Contributed by Lukas

Product development is an interesting part of the ecommerce vendor landscape, and SaaS world is a constant stream of feature updates. This week we’r...

EP193: Delivering AI-Powered Adaptive Shopping Experiences For Ecommerce, with Shopbox

15 Aug 2023

Contributed by Lukas

We've been aware of Shopbox for a while but hadn't had the chance to look under the hood of this AI solution that powers product selection for...

EP192: Getting Your Ecommerce Marketplace Data Right & Selling Effectively, with eCommeleon

08 Aug 2023

Contributed by Lukas

More than 40% of online spending post-pandemic is taking place on ecommerce marketplaces, according to Wunderman Thompson's Commerce Future Shoppe...

EP191: Why J Lindeberg Migrated From A Legacy Monolith To Headless SaaS & What It Learned, with Head of Ecommerce Andreas Koschnike

31 Jul 2023

Contributed by Lukas

The migration away from legacy monolith platforms to headless SaaS solutions has picked up pace over the last few years, as the mid-market seeks more ...

EP190: Increasing Marketing Opt-in Acceptance Compliantly For Ecommerce Sites, with Dataships

26 Jul 2023

Contributed by Lukas

Dataships is an interesting niche vendor focused on improving ecommerce site compliance with data privacy regulations whilst simultaneously increasing...

EP189: Fashion Brand Asket’s Ecommerce Tech Stack Evolution And Headless Journey With Centra

18 Jul 2023

Contributed by Lukas

ASKET boldly states that the world doesn't need another fashion brand. Their definition of progress is reduced wardrobes and people spending more ...

EP188: Multi-Brand Ecommerce: How The Bottle Club Is Using Its Ecommerce Platform, Akeneo PIM & Algolia To Drive Sales

11 Jul 2023

Contributed by Lukas

The Bottle Club is a multi-brand ecommerce store selling nearly 10,000 different alcohol products. It has achieved considerable growth over the last f...

EP187: Fireside Chat on Multi-store ecommerce and Loyalty with Astrid & Miyu

04 Jul 2023

Contributed by Lukas

This the concluding episode of our Amazing Women in Ecommerce series, AWIE was launched by Yotpo in 2018 to celebrate how women are leading and shapin...

EP186: KOOKAÏ Ecommerce Product Manager Sera Volau on Tech Selection & Multichannel Commerce

27 Jun 2023

Contributed by Lukas

KOOKAÏ was originally founded in Paris in 1983 with a simple vision to offer fashionable, high quality pieces at accessible prices. In 1992, the foun...

EP185: Growing An Ethical Brand on Shopify: Marketplaces, Subscriptions & App Selection with Kind Laundry Co-founder Angie Tran

20 Jun 2023

Contributed by Lukas

Angie and her partner Bernard were driven to start ethical brand Kind Laundry to offer customers an alternative to single-use plastic jugs, with a mis...

EP184: CX Considerations For Your Ecommerce Returns Strategy, With Loop Returns Founder

15 Jun 2023

Contributed by Lukas

This is part two of our podcast interview with Loop Returns founder Jonathan Poma. In the first episode Jonathan explained how Loop integrates with ec...

EP183: Loop Returns Co-founder on Doing Ecommerce Returns The Smart Way

13 Jun 2023

Contributed by Lukas

Returns suck! They represent lost revenue and reverse logistics adds cost and can also impact sustainability. Returns have been rising in the past few...

EP182: Digital Transformation and Selling Online with Oxfam's Head of Ecommerce & Retail Innovation, Andrew Ostcliffe

06 Jun 2023

Contributed by Lukas

Ecommerce in the charity space is pretty damn interesting! Many charities have invested in their own ecommerce infrastructure and you'll find a su...

EP181: The VP Engineering View on Shopify Components, Front-ends and New Checkout

30 May 2023

Contributed by Lukas

Shopify continues its stellar growth, with revenue up significantly YoY, key features like Markets fully rolled-out and capabilities like POS and Paym...

EP180: What Makes Adobe Commerce A Good Fit For B2C2B Ecommerce Retailers Like Topps Tiles?

23 May 2023

Contributed by Lukas

There are many businesses that have a strong ecommerce site for B2C for whom trade sales is a significant % of revenue, yet they don’t have a dedica...

EP179: Front Commerce On How Ecommerce Teams Are Using Its PWA Front-End, with CTO & Co-founder Pierre Martin

16 May 2023

Contributed by Lukas

What we cover: 1. What is Front Commerce’s front-end solution for ecommerce? 2. What type of business does a headless front-end suit and why? 3. Pro...

EP178: Driving More Value From Your Cart to Confirmation Page Journey, With Rokt Chief Product & Engineering Officer Bill Barton

09 May 2023

Contributed by Lukas

Having recently talked about profit optimisation for ecommerce with Hypersonix, we’re drilling down into technology solutions that help ecommerce te...

EP177: LeMieux Ecommerce Manager Jodie Bratchell - Lessons Learned From Her First Replatforming Project

02 May 2023

Contributed by Lukas

Migrations are challenging but what’s it like when you’re doing it for the first time having previously not been in an ecommerce focused role? Jod...

EP176: Paul Smith's Head of Digital On Migrating From Open Source Magento to Centra’s Headless SaaS Platform

25 Apr 2023

Contributed by Lukas

In this podcast we discuss Paul Smith's recent decision to move from Magento to Centra's headless platform, interviewing Paul Smith's head...

EP175: Building CRO Into Replatforming Projects And New Tech Releases To Improve Success, with Dave Mullen

18 Apr 2023

Contributed by Lukas

Businesses consistently underestimate how useful client side testing can be in refining the process for releasing new features and new platforms, befo...

EP174: How Hypersonix Pricing and Inventory AI Enables Ecommerce Profit Optimization

11 Apr 2023

Contributed by Lukas

Trading is tougher this year, with some sectors like housewares impacted by the prevailing economic gloom. Therefore a focus on profit is logical and ...

EP173: Expert Advice On ERP Implementation for Ecommerce, with Oka CTO Nick Owen

04 Apr 2023

Contributed by Lukas

Get hands-on advice from a highly experienced ecommerce CTO. Nick has focused on implementing back office systems and processes for many businesses an...

EP172: Ecommerce Product Discovery Trends & The Shift To AI-Driven Personalisation, with Attraqt

29 Mar 2023

Contributed by Lukas

In this episode we sit down with Attraqt Chief Strategy and Innovation Officer, Nicolas Mathon, and VP Go-To-Market, Imran Chaudhary to explore the cu...

EP171: How Boohoo Took A Leading Retailer Online Only In 8 Weeks With Cabiri's Commercetools Accelerator

21 Mar 2023

Contributed by Lukas

Cabiri specialises in helping businesses through technology change and they have a lot of experience building composable solutions, which seems to be ...

EP170: Centra CEO and Co-Founder on Go-To-Market Strategy, Product Focus & Roadmap

15 Mar 2023

Contributed by Lukas

Centra is an API-first ecommerce platform that is focused on helping fashion & lifestyle brands expand into new markets and win global customers. ...

EP169: Patchworks CEO On Why They Launched A Business Intelligence Solution For Ecommerce

07 Mar 2023

Contributed by Lukas

Patchworks is well established as a leading integrations platform for ecommerce businesses. They recently launched a business intelligence (BI) soluti...

EP168: The Gym Group On Modernising Its Ecommerce Tech Stack: Part 2 > Operational Decisions, Implications & Challenges

02 Mar 2023

Contributed by Lukas

Part two of our two-part mini series with The Gym Group. The Gym Group recently invested in a large scale replatforming, evolving to a headless archit...

EP167: The Gym Group On Modernising Its Ecommerce Tech Stack: Part 1 > Technology Selection & Project Planning

28 Feb 2023

Contributed by Lukas

Part one of our two-part mini series with The Gym Group. The Gym Group provides the lowest cost no contract 24/7 gym nationwide, an impressive offerin...

EP166: Smart Ways To Save On Ecommerce Projects Without Sacrificing Scope

21 Feb 2023

Contributed by Lukas

The current global and local economic outlook is as bleak as today’s winter mist. Online retail boomed during the pandemic and online traffic and sa...

EP165: Mollie On Ecommerce Payment Trends & Their Flexible Payments Engine

14 Feb 2023

Contributed by Lukas

Ecommerce payments is a big topic, so it helps to understand how key technology providers are supporting ecommerce businesses around the world. Mollie...

EP164: Optimizely On Using Ecommerce Experimentation To Improve Digital Customer Experiences

07 Feb 2023

Contributed by Lukas

Testing is done by lots of ecommerce teams to make incremental improvements to their website. Fewer fully embrace experimentation. Experimentation is ...

EP163: Shopify Product Strategy, What Components Means For Ecommerce & Views on Web3 with Alex O'Byrne

31 Jan 2023

Contributed by Lukas

An interview with leading Shopify agency We Make Websites co-founder Alex O'Byrne to review Shopify's current market position and go-to-market strateg...

EP162: Commercetools Chief Strategy Officer Kelly Goetsch on Product Strategy, Mid-Market & B2B

24 Jan 2023

Contributed by Lukas

Most people consider Commercetools as an enterprise solution, competing against alternative models like Salesforce and Adobe. However, there has been ...

EP161: What Is The True Value Proposition For Headless Commerce, with Studio Rotate

17 Jan 2023

Contributed by Lukas

Buzzword bingo! Headless is thrown around a lot in our industry but amidst the noise there are some interesting projects emerging demonstrating the va...

EP160: The Impact Of Stylitics Outfitting Technology On CX & Ecommerce Revenue

10 Jan 2023

Contributed by Lukas

Stylitics is the world's largest producer of shoppable digital content for the fashion industry, supporting 50M shoppers per day with personalized ins...

EP159: Shopware Ecommerce Platform Strategy Update & Roadmap Review

03 Jan 2023

Contributed by Lukas

The ecommerce platform landscape is busy and every year platforms update their roadmaps, increase feature sets and sometimes pivot strategically. That...

EP158: Ecommerce Vendor 2022 Roundup - New Features, Product Strategy & Roadmap Focus

29 Dec 2022

Contributed by Lukas

As we're technology and vendor agnostic and our goal is to help you better understand the ecommerce technology landscape, our final episode of 2022 di...

EP157: How Ecommerce Teams Use The Yotpo Marketing Platform To Increase Customer Loyalty and LTV

20 Dec 2022

Contributed by Lukas

In this ecommerce podcast, James interviews Erin Twyman, Senior Manager for Learning & Enablement, and Itay Vladomirsky, Director of Partnerships,...

EP156: Navigating the Complexities of Tax & Duty Handling for International Ecommerce with Avalara's Tax Technology Solutions Manager

13 Dec 2022

Contributed by Lukas

Whenever tax and duty handling is mentioned during an ecommerce migration, it usually raises a few sighs because it’s a highly complex area and peop...

EP155: Personalised Product Discovery for Ecommerce Using Klaviyo & Octane AI, with Paase Digital

07 Dec 2022

Contributed by Lukas

In our 155th episode we're joined by Phil and Dave from Paase Digital, who talk to us about how they implemented a personalised quiz (along with other...

EP154: Magento for 2023 - Understanding Market Fit & How To Reduce Running Costs

30 Nov 2022

Contributed by Lukas

We have a lot of discussions around Magento and how the market fit and customer type has changed since the move to Magento 2 and Adobe's acquisition. ...

EP153: When You Need A Specialist CMS Instead of Native Platform Page Builders & How to Evaluate CMS Systems

22 Nov 2022

Contributed by Lukas

Content features quite highly in most ecommerce platform RFPs, especially with brands looking to focus on customer experience and not just commerce ca...

EP152: Justifying Ecommerce Tech Projects Like Replatforming During A Recession

15 Nov 2022

Contributed by Lukas

It has been a challenging year for many ecommerce businesses due to tougher trading conditions following bumper years in 2020 and 2021. Some verticals...

EP151: WordSeed’s Pivot From Ecommerce Marketplace to Brand Discovery Platform

08 Nov 2022

Contributed by Lukas

In this ecommerce podcast, Paul & James explore how Wordseed has pivoted from providing marketplace technology to a brand discovery platform. Tune...

EP150: By Design - How To Manage Projects When Design & Development Are Done By Different Agencies

01 Nov 2022

Contributed by Lukas

It’s common for the chosen SI (systems integrator) partner for a replatforming project to provide design resource and manage the development project...

EP149: Using Maverick To Deliver Ecommerce Personalisation With AI-Generated Videos

25 Oct 2022

Contributed by Lukas

Personalisation covers a wide range of ecommerce use cases. Often it's discussed in the context of product personalisation, that is refining the produ...

EP148: Building Fast and Flexible Ecommerce Solutions with Commerce Layer

18 Oct 2022

Contributed by Lukas

The ecommerce platform landscape is ever shifting and there have been a lot of new vendors entering in the past few years, responding to the increase ...

EP147: Automating Digital Asset Management & Improving Site Performance, with Cloudinary

11 Oct 2022

Contributed by Lukas

It's safe to say that website performance has a direct impact on customer experience and conversion rate, there's plenty of data out there to make the...

EP146: Driving Checkout Conversion With Parrot’s SMS Payment Solution

04 Oct 2022

Contributed by Lukas

SMS marketing has seen strong growth in the past few years, as marketers look for differentiation given how crowded email inboxes are. At the same tim...

EP145: Growing the DTC Ecommerce Channel of Beerhawk and Perfect Draft, with MD Alex Nelson

27 Sep 2022

Contributed by Lukas

Beerhawk is a fast growth DTC business selling craft beer and a beer dispenser to bring the pub vibe to homes and offices. James & Paul sat down w...

EP144: Universal Shopping Baskets and Order Management for Omnichannel Retailers, with Mercaux & Fluent Commerce

20 Sep 2022

Contributed by Lukas

Delivering a seamless cross channel experience is a strategic imperative for omnichannel retailers but operational complexity makes it hard or expensi...

EP143: Selecting The Right Back Office Systems for Ecommerce, with Integration Expert & Ecommerce Thinking Co-Founder Luke Hodgson

13 Sep 2022

Contributed by Lukas

When the word ERP integration is mentioned in an ecommerce project, it either creates a surge of panic and fear, or people assume it’s just a simple...

EP142: Data Migration For Ecommerce Projects - Lessons Learned & Key Considerations

06 Sep 2022

Contributed by Lukas

Data migration is an essential part of all site migrations. However, it’s not always focused on enough during Discovery resulting in a lack of detai...

EP141: Chord's API-First Ecommerce Platform Overview and Key Features

30 Aug 2022

Contributed by Lukas

The ecommerce platform landscape is quite cluttered. In this interview, Paul chats with with Chord's Co-founder and CEO Bryan Mahoney, looking at wher...