Inside Commerce: Ecommerce Strategy, CX and Technology Podcast
Episodes
EP140: Multi-Storefront For Ecommerce: Why It's Needed, When To Use It & Typical Use Cases
22 Aug 2022
Contributed by Lukas
We’ve seen a few businesses pulling back the number of storefronts for ecommerce due to the day-to-day management effort and the cost impact e.g. li...
EP139: Deep Dive Into Shopify New Features and Releases Like Editions
16 Aug 2022
Contributed by Lukas
An interview with Paul Grey, Product Marketing Lead for Shopify's Ecosystem Team. Paul works closely with Shopify's development and agency partner net...
EP138: The Business Case For Improving Your Post Purchase Customer Experience, with Narvar
09 Aug 2022
Contributed by Lukas
Join us for a podcast deep dive into Narvar's customer experience platform. We interview Adrien Naeem and Chris Hoskin to discuss how ecommece teams c...
EP137: Advanced Search and Merchandising Tooling For Ecommerce, with Advanced Commerce
02 Aug 2022
Contributed by Lukas
Founded by former Attraqt CEO, Andre Brown, Advanced Commerce initially went out to market as an ecommerce platform but pivoted back to focus on searc...
EP136: Using Marketing Automation To Improve Customer Comms & Personalisation, with Klaviyo
26 Jul 2022
Contributed by Lukas
The industry talks a lot about connecting with customers at the right time and the right place. In this episode, we're joined by Allen Chaves, CTO of ...
EP135: The Value Of Providing A Premium Concierge Service, with Harper Concierge
19 Jul 2022
Contributed by Lukas
Luxury brands want shopping to be an experience, not just a functional process. Often this results in money thrown at the front-end and in visible ele...
EP134: Reducing In-Store Checkout Friction & Boosting Sales With Mishipay's Ecommerce Apps
12 Jul 2022
Contributed by Lukas
Queue abandonment is a common issue for retailers and long wait times frustrates shoppers. In this episode, we sat down with Mishipay CEO and founder,...
EP133: Building The Right Martech Stack For An Ecommerce Retailer
05 Jul 2022
Contributed by Lukas
The martech landscape is cluttered. The Marketing Technology Landscape Supergraphic states around 5,000 vendors but in reality it’s much more. Moder...
EP132: What Does A Modern Ecommerce Technology Stack Look Like & Why
28 Jun 2022
Contributed by Lukas
Many organisations have moved away from the ‘one source of truth’ platform that does everything e.g. application, logic, compiling code, submittin...
EP131: Trending & Popular Technology Being Used by Ecommerce Teams
21 Jun 2022
Contributed by Lukas
The ecommerce and martech space is crowded, with thousands of vendors to consider. In this podcast, Paul & James share insights on which capabilit...
EP130: How To Approach Your Ecommerce Roadmap & Manage It Effectively
14 Jun 2022
Contributed by Lukas
Learning how to plan and manage your ecommerce roadmap is really important. The roadmap is a schedule of work for the maintenance and continuous impro...
EP129: How To Communicate Effectively During Ecommerce Technology Projects
07 Jun 2022
Contributed by Lukas
When embarking on an ecommerce technology project, for example migrating to a new ecommerce vendor or integrating a 3rd party CMS, it's imperative to ...
EP128: 10 Tasks Ecommerce Teams Need To Complete To Prepare For A New Site Launch
31 May 2022
Contributed by Lukas
Preparing for a new site launch can be a daunting prospect and the hard work that has gone into the development phase can be undone if the migration i...
EP127: Multi-Storefront Management For BigCommerce: Latest Release, Challenges & Roadmap
24 May 2022
Contributed by Lukas
Historically, a common challenge when proposing BigCommerce to ecommerce businesses with a strong International presence was the lack of a genuine mul...
EP126: How Marxent’s 3D Cloud Helps Ecommerce Retailers With AR + 3D Product Configuration
17 May 2022
Contributed by Lukas
In this ecommerce podcast, consultants Paul & James interview Marxent's Founder and CEO, Beck Besecker. Ther discussion explores what Marxent’s ...
EP125: Shopify 2.0 Digest - Key Improvements, Benefits for Merchants & Known Limitations
10 May 2022
Contributed by Lukas
Shopify Online Store 2.0 was announced to developers in Q2 2021, representing a major upgrade to the theme architecture to improve storefront manageme...
EP124: Key Considerations When Switching To A Leading SaaS Platform Like Shopify or BigCommerce
04 May 2022
Contributed by Lukas
When you change your ecommerce vendor model, such as going from Open Source hosted to a cloud-native multi tenant SaaS, you’re not just swapping out...
EP123: Ecommerce Basket & Browse Abandonment Marketing Automation - Good Practice Tips and Tools
26 Apr 2022
Contributed by Lukas
An ecommerce podcast explaining what browse and basket abandonment are and why they’re important for ecommerce. We cover common mistakes and how to ...
EP122: Ecommerce Analytics Tracking In A Cookie-Less World: New Best Practices with Elevar's Owner Brad Redding
20 Apr 2022
Contributed by Lukas
Expert insights on where ecommerce analytics is heading with all the changes to privacy and cookie-based tracking. Hear from Elevar's owner Brad Reddi...
EP121: GA4: What Ecommerce Teams Need to Know & How To Plan
13 Apr 2022
Contributed by Lukas
In our 121st episode, James is joined by analytics experts Anna Lewis and Jill Quick, who discuss all things GA4. Key topics include when users should...
EP120: Composable Commerce for SMEs - Under the Hood of Elastic Path's Accelerator Solutions
05 Apr 2022
Contributed by Lukas
Composable commerce is a popular industry term but isn't well understood by many ecommerce businesses. In this episode we're jargon busting with Elast...
EP119: De-risking Ecommerce Technology Projects: Common Issues & Proven Solutions
29 Mar 2022
Contributed by Lukas
In this ecommerce podcast, James Gurd and Paul Rogers explain why businesses need to accept that risk is inevitable when embarking on ecommerce techno...
EP118: Re-Sale & The Circular Economy in eCommerce, with Kate Walmsley
22 Mar 2022
Contributed by Lukas
In this episode, Paul talks with ecommerce veteran Kate Walmsley, who is the Co-Founder of sustainability / re-sale startup, Tern. Key topics include ...
EP117: Quiver & Maplin On Why Instant Delivery Is The Next Battle Ground for Ecommerce Shipping
15 Mar 2022
Contributed by Lukas
In this episode, we explore the key trends in ecommerce shipping with Matt Barrie, founder at fast delivery platform Quiver, and Ollie Marshall, MD at...
EP116: Selling Fragrance Online: Headless Commerce, Live Shopping, Subscriptions & More with The Fragrance Store's COO
08 Mar 2022
Contributed by Lukas
In this episode we focus on fragrance ecommerce, interviewing Julian Holt, COO at The Fragrance Shop. Julian talks us through the tech stack for the U...
EP115: Diversity in Ecommerce: How Afrodrops Is Transforming Online HairCare For Black People
01 Mar 2022
Contributed by Lukas
We welcome back the wonderful Luke Carthy, founder of Afrodrops and respected ecommerce consultant. Luke talks about the importance of black-owned eco...
EP114: One-Click Checkout - Interview with Fast CEO Domm Holland on Gaining Ecommerce Wallet Share
22 Feb 2022
Contributed by Lukas
Disruptive technology provider Fast provides a one-click checkout that enables shoppers to use a central wallet across any retailer that supports the ...
EP113: Wearth London Co-founder on Green Ecommerce & Its Marketplace For Sustainable + Eco-friendly Products
15 Feb 2022
Contributed by Lukas
Ed Davies, CEO and Co-founder at Wearth London talks to us about why the business chose BigCommerce & partner 5874 for their ecommerce operations,...
EP112: Kick Game's Co-founder on Building A £30m+ Marketplace Ecommerce Business on Shopify
08 Feb 2022
Contributed by Lukas
For this episode we focus on Kick Game's brand & customer proposition and its rapid growth to being a £30m+ retailer. We talked to David Franks, ...
EP111: How To Make Sure Your Statement of Work Is Fit For Purpose
01 Feb 2022
Contributed by Lukas
In our 111th episode, Paul and James discuss the importance of building a solid statement of work when going into a replatforming project. They cover ...
EP110: KURU Footwear and the Technology & Marketing Decisions Behind A Fast Growth Brand
25 Jan 2022
Contributed by Lukas
In this episode we interview Sean McGinnis, President & Integrator at KURU Footwear, about the lessons learned managing a fast growth consume...
EP109: Email Marketing for Ecommerce with Inbox Heroes: Trends & Advice For Your 2022 Campaigns
17 Jan 2022
Contributed by Lukas
For most ecommerce businesses, email marketing has a higher ROI than you can expect from any other form of marketing. However, it's not easy maintaini...
EP108: When Do You Need To Replatform and How Do You Justify The Investment?
11 Jan 2022
Contributed by Lukas
Join Paul and James, two experienced ecommerce professionals, as they explain valid reasons to replatform, how to build the business case for investme...
EP107: Why Grenson Migrated from Magento to BigCommerce & The Key Benefits
04 Jan 2022
Contributed by Lukas
In our 107th episode, we talk to Ashley Hubbard, Ecommerce Manager at Grenson, about his experience with migrating to BigCommerce Enterprise. We discu...
EP106: Key Ecommerce Platform & Technology News: 2021 Digest
27 Dec 2021
Contributed by Lukas
There are so many ecommerce platforms on the market, and lots of different models. It's impossible to cover each platform and every change in 2021, so...
EP105: What Content & Commerce Teams Need to Know About Wordpress Site Performance & Security, with Marketing Technologist Jono Alderson
20 Dec 2021
Contributed by Lukas
Wordpress has an extensive community and massive install base. Over 409 million people view more than 20 billion pages each month! It’s used on cont...
EP104: How To Speed-up & Simplify Supplier Enablement for Dropship and Marketplace Commerce, with Convictional
13 Dec 2021
Contributed by Lukas
How much more would you sell if you could onboard existing and new suppliers in minutes, not months? We sit down with Roger & Chris from Convictio...
EP103: Lessons Learned Working With BigCommerce & Building Apps for the Marketplace, an interview with Space48
07 Dec 2021
Contributed by Lukas
In our 103rd episode, we're joined by ecommerce veteran and Innovation Director at Space48, Tom Robertshaw. Tom talks to us about all things BigCommer...
EP102: Migrating A Large Catalog, Multi-Brand Site to BigCommerce Enterprise with Monwell & 5874
30 Nov 2021
Contributed by Lukas
Monwell recently replatformed to BigCommerce and implemented Comestri as a PIM to provide advanced product catalogue management. In this podcast we sp...
EP101: Phoenix From The Flames: How Maplin Built a Scalable Magento Implementation
23 Nov 2021
Contributed by Lukas
Maplin is a much-loved UK brand with a surprisingly large product catalogue and diverse audience. Having gone into administration in 2018, the brand w...
EP100: What’s Driving Rapha’s Global Ecommerce Growth? An Interview with Technology Director Ben Bodien
16 Nov 2021
Contributed by Lukas
Rapha was founded in 2004 in London with the goal of making the world’s finest cycling clothing, for beginners through to cycling professionals. The...
EP99: The Noopd Kid On The Block: Using POAS To Improve Paid Media Profitability
08 Nov 2021
Contributed by Lukas
Investment in marketing automation tools has been increasing rapidly. Did you know that 9 out of 10 marketers use more than one form of marketing auto...
EP98: How To Properly Evaluate An Ecommerce Platform Without Needing A Complicated RFP
01 Nov 2021
Contributed by Lukas
It’s the $million question. You’re migrating to a new platform and want to ensure it’s fit for purpose, and you’ve understood potential issues...
EP97: How To Select The Right Ecommerce Agency when Replatforming
26 Oct 2021
Contributed by Lukas
We've been involved in many agency selection processes, whether that's offering advice on how to run the project or making agency recommendations. Wha...
EP96: How Smarter Data Capture & Validation Improves Your Checkout, an interview with Loqate
19 Oct 2021
Contributed by Lukas
Did you know that cart and checkout abandonment account for up to a 70% loss in sales on average, based on 41 studies conducted between 2012 and 2019?...
EP95: How To Build A Replatforming Project Team - Key Roles & Responsibilities
12 Oct 2021
Contributed by Lukas
In our 95th episode, Paul and James discuss a host of different roles and when / why they're needed for different types of replatforming projects. Key...
EP94: Lessons Learned Building A Global Ecommerce Marketplace, with the CEO of Openforvintage.com
05 Oct 2021
Contributed by Lukas
Ecommerce growth has been pretty epic since 2019. McKinsey stated that the US experienced 10 years’ growth in just 30 days! There are two sub-trends...
EP93: Ecommerce Growth in Asia with Global Fashion Brand Toteme + Migration to Shopify Plus
29 Sep 2021
Contributed by Lukas
In our 93rd episode, Paul goes solo and is joined by Diego Fria, experienced Luxury ecommerce professional and Ecommerce Director at global fashion br...
EP92: Reducing Ecommerce Returns With Better Technology & CX, an interview with Truefit
21 Sep 2021
Contributed by Lukas
In our 92nd episode, we're joined by TrueFit EMEA Managing Director Sarah Curran and Principal Success Manager, Astrid Laidet. Sarah and Astrid talk t...
EP91: Why It’s Important To Choose The Right Ecommerce Platform For Your Business
14 Sep 2021
Contributed by Lukas
It’s fair to say, the ecommerce platform vendor landscape is cluttered. People have their preferences, based on prior experience and also, let’s b...
EP90: Building & Growing An Ecommerce Team
07 Sep 2021
Contributed by Lukas
In our 90th episode, Paul and James discuss various considerations around building an in-house eCommerce team. Key topics include the importance of di...
Episode 89: How A Viral Photo Accelerated Ecommerce Growth for Roman Originals
01 Sep 2021
Contributed by Lukas
Getting a viral hit is every brand's dream: it creates a snowball of publicity and raises the brand profile online and offline. However, big spikes in...
Episode 88: Ecommerce Trading & Merchandising with Boden's Digital Trading Manager
24 Aug 2021
Contributed by Lukas
In this episode we discuss ecommerce trading & merchandising challenges, strategy, tactics and technology with Kat Richardson, Boden's Digital Tra...
Episode 87: The Pros, Cons & Challenges of Headless Commerce - with Tom&Co
17 Aug 2021
Contributed by Lukas
Everyone seems obsessed by headless commerce Acronyms like PWA and SPA are common but we often find the non-tech audience doesn’t fully understand t...
Episode 86: Building Out Scalable BI / Reporting for Brands with Candice Ren
10 Aug 2021
Contributed by Lukas
In our 86th episode, Candice Ren from 173tech joined us to talk about building out BI functions and business reporting systems for brand teams. In thi...
Episode 85: How To Build A Successful Business On Amazon: interview with an ex-seller who made more than $10 million sales
03 Aug 2021
Contributed by Lukas
Amazon doesn’t really need an introduction; if you’ve not heard of them not sure this podcast is for you! 2020 was the best year for e-commerce ma...
Episode 84: Ecommerce in China: Local Market Insights from the Experts At Hylink
27 Jul 2021
Contributed by Lukas
In 2020, the retail ecommerce sales value in China amounted to around $2.3 trillion, up from 1.8 trillion the previous year. This year, for the first ...
Episode 83: Using Data Science & AI to Improve Product Discoverability, with Coveo's Head of Product
20 Jul 2021
Contributed by Lukas
Artificial Intelligence (AI) is revolutionizing ecommerce for small and big businesses. AI is being used by various ecommerce companies to get a  ...
Episode 82: Unified Commerce: What Are The Ecommerce Benefits? with Spryker
13 Jul 2021
Contributed by Lukas
Technology constantly evolves and there’s a lot of talk in the industry about modern architecture vs. monolithic systems, with a trend towards unifi...
Episode 81: B2B Ecommerce & CRM with OroCommerce
06 Jul 2021
Contributed by Lukas
For our 81st episode, we're joined by Chris Raven, UK Channel Manager for Oro Commerce to talk about B2B commerce platforms and features. We talk to C...
Episode 80: Ecommerce Growth Fuelled by a Superbowl Ad with Death Wish Coffee's Director of Ecommerce
29 Jun 2021
Contributed by Lukas
In our 80th episode, we're joined by Will Critcher, Director of Ecommerce for Death Wish Coffee. Will talks to us about the rapid growth of the Death ...
Episode 79: Improving Your Omnichannel Customer Experience, with David Williams & Graham Broomfield
22 Jun 2021
Contributed by Lukas
Retail has taken a battering through the pandemic but omnichannel remains as important as ever to ecommerce; for example in the US Curbside Pickup gre...
Episode 78: Quiz Clothing on 10 Years of Ecommerce Growth with Aurora Commerce
15 Jun 2021
Contributed by Lukas
In our 78th episode, we're joined by Haroun Saleemi (Head of Ecommerce at Quiz Clothing) and Thomas Cahalan (Founder of Aurora) to talk about how high...
Episode 77: Navigating GDPR & Online Privacy with Karima Noren, Co-founder of The Privacy Compliance Hub
08 Jun 2021
Contributed by Lukas
In our 77th episode, James is joined by GDPR & privacy expert, Karima Noren, co-founder of the Privacy Compliance Hub. James and Karima discuss a ...
Episode 76: Learnings Moving from a Custom-Built Platform to a Leading Ecommerce Vendor, with Matt Curry from Graham & Green
01 Jun 2021
Contributed by Lukas
In our 76th episode, we're joined by Matt Curry, who is the former Head of Ecommerce at Love Honey and now the Ecommerce Manager at Graham & Green...
Episode 75: Discussing The Latest PSD2 and SCA Updates with Adyen
25 May 2021
Contributed by Lukas
In our 75th episode, we're joined by previous guest, Fred Potter (from Adyen), who talks to us about the upcoming PSD2 and SCA changes and how retaile...
Episode 74: Practical Considerations for Google's Core Web Vitals Update
18 May 2021
Contributed by Lukas
In our 74th episode, we're joined by web performance expert Erwin Hoffman. Erwin talks to us in detail about Google's upcoming Core Web Vitals update,...
Episode 73: Web Accessibility & Usability Advice For Ecommerce Sites, with the experts at RNIB
11 May 2021
Contributed by Lukas
Lack of website accessibility isn’t just a problem for disabled people. It’s also damaging to ecommerce businesses that want to reach those custom...
Episode 72: Using AI to Improve On-Site Search and Product Merchandising - featuring the CEO of Attraqt
10 May 2021
Contributed by Lukas
The term AI is used freely but not always accurately. What’s the difference between ML and AI? How can AI measurably benefit ecommerce teams? There ...
Episode 71: DXPs and The Benefits of Unified Data for Ecommerce - featuring Bloomreach's Chief Strategy Officer
10 May 2021
Contributed by Lukas
Data is at the heart of ecommerce and ecommerce teams are increasingly looking to develop personalised shopping experiences. But personalisation is tr...
Episode 70: Data integration & Lifecycle Marketing With Smart ESPs - featuring the Chief Experience Officer at Ometria
21 Apr 2021
Contributed by Lukas
For our 70th episode, we're joined by cofounder and Chief Customer Office of Ometria, James Dunford Wood. We discuss data integration of eCRM and life...
Episode 69: Using Digital Experience Analytics To Supercharge Your Content For Launch, with Contentsquare
13 Apr 2021
Contributed by Lukas
In our 69th episode, we're joined by James Fearne, Lead Customer Success Manager at Contentsquare. James explains the Contentsquare product, how their...
Episode 68: Using A Headless CMS To Deliver Rich Content Experiences
06 Apr 2021
Contributed by Lukas
In our 68th episode, we're joined by James Brooke and John Williams, CEO and CTO from Amplience, who discuss how headless CMS solutions work and add v...
Episode 67: Why Customer Centric Businesses Are More Profitable with Martin Newman
30 Mar 2021
Contributed by Lukas
In our 67th episode, we're joined by a global thought leader in ecommerce and CX, Martin Newman. Martin talks to us about the importance of customer e...
Episode 66: The Realities of Launching Your Own Ecommerce Store with Emma Bonar
23 Mar 2021
Contributed by Lukas
In our 66th episode, we're joined by experienced eCommerce professional Emma Bonar, who recently moved away from working for brands to starting her ow...
Episode 65: Launching and Scaling a New Brand To £1m Revenue in Less Than 12 Months
16 Mar 2021
Contributed by Lukas
In our 65th episode, we're joined by Ash Young from Carmats.co.uk (also the MD of Evoluted), who talks to us about how he has grown his ecommerce side...
Episode 64: Defining, managing and implementing an ecommerce roadmap with Louis Adamou from Loaf.
09 Mar 2021
Contributed by Lukas
In our 64th episode, we interview the Ecommerce & Technology Strategist at Loaf, Louis Adamou, on the challenges of owning the enterprise wide tec...
Episode 63: SAP's Upscale Commerce SaaS Solution for SMEs
05 Mar 2021
Contributed by Lukas
For episode 63, we talked to Neil Howarth, Solution Director for SAP about their new SaaS commerce platform that's cloud-native and enables fast launc...
Episode 62: Heal's Magento 2 Replatforming Experience with Ecommerce Director, David Kohn
02 Mar 2021
Contributed by Lukas
In our 62nd episode, we're joined by Ecommerce & Customer Director at Heal's, David Kohn. David talks to us about how they are approaching their M...
Episode 61: The Impact of Performance Monitoring On Your Ecommerce Bottom Line
23 Feb 2021
Contributed by Lukas
At your most business-critical times and under peak demand, digital channels need to cope with high volumes of traffic without fail. Many businesses d...
Episode 60: Ecommerce Google Analytics Implementation Best Practice
16 Feb 2021
Contributed by Lukas
In our 60th episode, we're joined by Data and Analytics Specialist, Al Wightman, who talks us through how GA and GTM should be implemented on the aver...
Episode 59: Maximising Revenue & Protecting Against Ecommerce Fraud
09 Feb 2021
Contributed by Lukas
In our 59th episode, we're joined by Chris Hemmings from Signifyd, who talks to us about the fundamentals of managing fraud risk, best practices at di...
Episode 58: Performance Optimisation, Measurement & Prioritisation with Yottaa
03 Feb 2021
Contributed by Lukas
In our 58th episode, we're joined by Bob and Richard from Yottaa, who talk to us about the importance of performance, balancing performance vs functio...
Episode 57: Improving Your Ecommerce Vendor Selection Process With Validify
28 Jan 2021
Contributed by Lukas
For our 57th episode, Paul and James discuss common challenges for ecommerce teams in terms of vendor selection when replatforming for ecommerce platf...
Episode 56: A Look Back at Key Ecommerce Platform Changes & Trends from 2020
20 Jan 2021
Contributed by Lukas
In our 56th episode, Paul and James look back at some of the key changes made by the commonly used eCommerce platforms, including Shopify's rece...
Episode 55: The growth and next phase of development for Vue Storefront
14 Jan 2021
Contributed by Lukas
In our 55th episode, we're joined by Vue Storefront CEO Patrick Friday, who talks to us about the key benefits of PWA, how the platform has developed ...
Episode 54: eCommerce Technology, Tools & Tactics for Sales Cycles
07 Jan 2021
Contributed by Lukas
In our 54th episode, Paul and James talk about key tools and solutions for getting the most from key sales periods. We discuss a number of important a...
Episode 53: Shopware 6 And The New PWA Framework
30 Dec 2020
Contributed by Lukas
In our 53rd episode, we're joined by Shopware's Developer Evangelist, Sander Mangel who talks to us about their new ecommerce platform version 6. Shop...
Episode 52: Building Bulletproof Integrations Within Ecommerce
22 Dec 2020
Contributed by Lukas
In our 52nd episode, James and Paul are joined by Rita Mantler, who is the Technical Director and Founder of Telescopic. Rita answers a host of questi...
Episode 51: Talking Shopify's recent API changes & all things subscription ecommerce with Recharge
18 Dec 2020
Contributed by Lukas
In our 51st episode, we're joined by Recharge's Head of Partnerships and Growth, Rob Barr, who talks to us about the impact of Shopify's recent API ch...
Episode 50: On-Site Search Management, Third Parties & Best Practices
13 Dec 2020
Contributed by Lukas
In our 50th episode, Paul and James discuss the importance of on-site search in eCommerce, how search should be managed internally, the benefits of us...
Episode 49: The Role of a Customer Engagement Platform With Emarsys
08 Dec 2020
Contributed by Lukas
In our 49th episode, James and Paul are joined by Zach Hemmant-Low (Sales Director at Emarsys) to talk about the increasing need for a broader CRM / c...
Episode 48: Ecommerce Pricing Management with Prisync
01 Dec 2020
Contributed by Lukas
In this episode Paul & James interview Burc Tanir, CEO & Founder of Prisync, about how they're helping ecommerce businesses to manage product ...
Episode 47: BigCommerce Q&A with Jim Herbert - Recent Growth, Complex Projects & 2021 Roadmap
24 Nov 2020
Contributed by Lukas
In our 47th episode, Paul and James are joined by BigCommerce General Manager (Europe), Jim Herbert, who talks us through the platform's recent growth...
Episode 46: Planning for Peak Trading & Black Friday Weekend
14 Nov 2020
Contributed by Lukas
In our 46th episode, Paul and James cover the important and topical subject of peak planning - with discussion points including technical planning / p...
Episode 45: Omni-Channel Personalisation with Murat Soysal of Segmentify
09 Nov 2020
Contributed by Lukas
In our 45th episode, Paul and James sit down with Murat Soysal (Co-Founder of Segmentify) to talk about the importance of personalisation in eCommerce...
Episode 44: International SEO for Replatforming Projects with Aleyda Solis
28 Oct 2020
Contributed by Lukas
In our 44th episode, James and Paul are joined by world-renowned international SEO expert, Aleyda Solis. Aleyda answers questions on a host of topics,...
Episode 43: Working With Multiple eCommerce Platforms: Insights from an Agency MD
21 Oct 2020
Contributed by Lukas
In our 43rd episode, we're joined by Mark Slocock, Managing Director of GPMD, a multi-platform eCommerce agency. Mark answers questions from Paul and ...
Episode 42: Preparing Leadership Teams for Large Replatforming Projects
14 Oct 2020
Contributed by Lukas
In our 42nd episode, Paul and James are joined by highly experienced eCommerce director and Non-Executive Director, Gabrielle Hase, who has led and be...
Episode 41: Exploring Unified Commerce with Proximis
07 Oct 2020
Contributed by Lukas
In our 41st episode, James goes solo to talk with Eric and Anais from French commerce platform, Proximis. James delves into key features of Proximis, ...