In the late 1970s, Cleveland swore by Johnny Kane. He was the kind of plumber people bragged about—polite, punctual, cheaper than anyone, first on your doorstep before sunrise. He gave discounts to single mothers and veterans. “Perfect citizen,” folks said.Then someone noticed a pattern. Every neighborhood he worked had one thing in common: someone always went missing. A teenage boy. A mailman. A whole family no one saw again. It didn’t click until a maintenance worker fished a wallet from a sewer pipe ten miles from where its owner vanished. Records showed Johnny had been the last to service that line.Detectives followed him for three weeks. He fixed sinks, shook hands, smiled for doorbell cameras that didn’t exist yet. One night he slipped into an abandoned water-treatment plant. Beyond the rusted doors they found a low concrete room, a row of narrow enclosures like tiny cells, each with a heavy door and a brass nameplate stamped with names and dates. When they confronted Johnny, he smiled: “People always ask how I keep my customers satisfied.” He ran a hand over the bar of a small door and whispered, “I just make sure they never complain again.”This is the Cleveland legend—how a spotless reputation can hide every stain.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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