InTouch with Terri
Episodes
Stop Leaving Money on the Table: The Future of Patient Financing in Aesthetics
07 May 2026
Contributed by Lukas
Get InTouch with Terri Terri Ross Website: Click Here Terri Ross Patreon: Business and Sales Mentorship 4S Summit Info: For more details, look up 4...
Transforming Training into a Revenue Engine
30 Apr 2026
Contributed by Lukas
Get InTouch with Terri Terri Ross Website: Click Here Terri Ross Patreon: Business and Sales Mentorship 4S Summit Info: For more details, look up 4...
Moving from "Passive" to "Active" Practice Management
16 Apr 2026
Contributed by Lukas
Get InTouch with Terri Terri Ross Website: Click Here Terri Ross Patreon: Business and Sales Mentorship 4S Summit Info: For more details, look up 4...
Think Like a CEO: The 7 Numbers You Must Know Every Month (Or You're Guessing)
02 Apr 2026
Contributed by Lukas
Get InTouch with Terri Terri Ross Website: Click Here Terri Ross Patreon: Business and Sales Mentorship 4S Summit Info: For more details, look up 4...
MedSpas Are Growing Up: Why Accreditation Is No Longer Optional
24 Mar 2026
Contributed by Lukas
Get InTouch with Terri Terri Ross Website: Click Here Terri Ross Patreon: Business and Sales Mentorship 4S Summit Info: For more details, look up 4...
The Proven Consult That Builds Outcomes and Loyalty
06 Mar 2026
Contributed by Lukas
Get InTouch with Terri! Terri Ross Website: Click Here Terri Ross Patreon: Business and Sales Mentorship 4S Summit Info: For more details, look up ...
From Busy to Profitable: Measure What Matters in 2026
04 Feb 2026
Contributed by Lukas
Get InTouch with Terri! Terri Ross Website: Click Here Terri Ross Patreon: Business and Sales Mentorship 4S Summit Info: For more details, look up ...
The 2026 Strategy for Aesthetic Practices
22 Jan 2026
Contributed by Lukas
Ready to invest in growth — not guess at it? TRC and her team have proven results, and a combined 120 years of experience scaling aesthetic practice...
From Success to Scaling: Why successful practices still need help
21 Nov 2025
Contributed by Lukas
How One Practice Grew EBITDA by 300% with Expert Consulting Guest: Lisa Lickstein — Award-Winning Practice Owner & Visionary Leader Host: Terri Ross...
Mastering Objection Handling: Transform Challenges into Sales Opportunities
09 Oct 2025
Contributed by Lukas
InTouch with Terri is brought to you by Podium: Podium is a platform providing AI-powered communication solutions for lead conversion and patient ret...
Top 10 Tips to Finish Q4 Strong and Prepare for 2026
25 Sep 2025
Contributed by Lukas
InTouch with Terri is brought to you by Podium: Podium is a platform providing AI-powered communication solutions for lead conversion and patient ret...
Raising Standards and Safety in the Medical Aesthetics Industry
05 Aug 2025
Contributed by Lukas
InTouch with Terri is brought to you by Podium: Podium is a platform providing AI-powered communication solutions for lead conversion and patient ret...
Accreditation in Aesthetics
22 Jul 2025
Contributed by Lukas
InTouch with Terri is brought to you by Podium: Podium is a platform providing AI-powered communication solutions for lead conversion and patient ret...
Strategies to Thrive in the Summer for Aesthetic Practices
25 Jun 2025
Contributed by Lukas
InTouch with Terri is brought to you by Podium: Podium is a platform providing AI-powered communication solutions for lead conversion and patient ret...
Unlocking Aesthetic Practice Growth Through Patient Retention Strategies
12 Jun 2025
Contributed by Lukas
InTouch with Terri is brought to you by Podium: Podium is a platform providing AI-powered communication solutions for lead conversion and patient rete...
How Podium's AI Platform is Shaping Aesthetic Practices
02 Apr 2025
Contributed by Lukas
Resources: Podium: Platform providing AI-powered communication solutions for lead conversion and patient retention. In Touch with Terri listeners get...
The Economy & Its Impact on the Aesthetics Industry
21 Mar 2025
Contributed by Lukas
Resources: Podium: Platform providing AI-powered communication solutions for lead conversion and patient retention. In Touch with Terri listeners get...
Terri Ross: Hustle, Heart, and Ambition Unwrapped
05 Mar 2025
Contributed by Lukas
Join us in celebrating this milestone of Terri's 100th episode as Terri Ross shares her journey, expertise, and future aspirations in the aesthetic in...
Unlocking Aesthetic Practice Growth: Marketing, AI, and Speed to Lead
07 Feb 2025
Contributed by Lukas
Resources: Growth 99 Website Go Further, Faster: https://terrirossconsulting.com/ About the Guest(s): Cameron Hemphill is a visionary entreprene...
ShapeScale: A Game Changer in Body Composition
03 Jan 2025
Contributed by Lukas
Shapescale Website: business.shapescale.com Contact Alex Weyenberg: [email protected] Go Further, Faster visit https://terrirossconsulting.com/ Su...
End the Year Strong: 3 Strategies to Boost Aesthetic Practice
04 Dec 2024
Contributed by Lukas
Resources: Visit Terri Ross Consulting: terrirossconsulting.com Join the Business and Sales Mastery Mentorship: https://www.patreon.com/TerriRossC...
Launchpad to 2025: Preparing Your Aesthetic Practice for the Future
14 Nov 2024
Contributed by Lukas
Ready to take your practice to the next level? Visit terrirossconsulting.com to learn more about how Terri can help you grow your business, increase...
Risk & Reward: Mastering the Entrepreneurial Journey
09 Sep 2024
Contributed by Lukas
Ready to take your practice to the next level? Visit terrirossconsulting.com to learn more about how Terri can help you grow your business, increase...
Keeping Patients Engaged and Loyal with Effective Aesthetic Marketing
29 Aug 2024
Contributed by Lukas
Ready to take your practice to the next level? Visit terrirossconsulting.com to learn more about how Terri can help you grow your business, increase...
Empowering Aesthetic Success Through Business Acumen and Mentorship
08 Aug 2024
Contributed by Lukas
Click Here to Schedule Your Growth Accelerator Call Terri's Guest: Yvonne Dellos Yvonne Dellos is a highly esteemed figure in the aesthetics industry,...
Boosting Conversion Rates in Your Aesthetics Practice
17 Jul 2024
Contributed by Lukas
In this enlightening episode of "In Touch with Terri," host Terri Ross shares her extensive expertise in the field of medical aesthetics, with over 16...
From Startup to Empire: Mastering Medspa Growth
27 Jun 2024
Contributed by Lukas
Ready to take your aesthetic practice to the next level? Start with a Growth Accelerator Call with Terri Ross Consulting. Get started today by visitin...
Unveiling the Weight Loss Revolution in MedSpas
19 Jun 2024
Contributed by Lukas
Terri Ross welcomes special guest Dr. Johnny Franco to dive deep into a hot topic in aesthetic medicine: the integration of weight loss and wellness i...
Swipe Away Credit card Processing Fees
14 Jun 2024
Contributed by Lukas
About the Guest(s): Jeremy Lessaris: Jeremy Lessaris is a seasoned serial entrepreneur, investor, and former global marketing and communications execu...
Top Mistakes Aesthetic Practice Owners Make and How to Avoid Them
13 May 2024
Contributed by Lukas
Terri Ross is a renowned consultant specializing in the business side of aesthetics. With over 20 years in aesthetic medicine, Terri has an impressive...
An Entrepreneurial Rollercoaster: Scaling Multiple Locations
17 Mar 2024
Contributed by Lukas
About the Guest(s): Julie Acarregui is a distinguished figure in the aesthetic industry, known for her role as the founder and medical dir...
5 Things the Most Successful Salespeople Do
04 Mar 2024
Contributed by Lukas
In this insightful episode of "In Touch with Terri," host Terri Ross shares her "zone of genius" with listeners, focusing on the top five habits of th...
How To Set Up An Exit Strategy For Your Aesthetic Practice
14 Feb 2024
Contributed by Lukas
In this captivating episode of In Touch with Terri, Terri Ross, delves into the increasingly pertinent subject of preparing to sell an aesthetic pract...
From Mediocre to Million-Dollar Practice Using Al
25 Jan 2024
Contributed by Lukas
About The Guest(s): Dr. Shitel Patel is a double board-certified plastic surgeon and the owner and founder of Lift Plastic Surgery in Houston. He is a...
The Secrets to Selling Your Med Spa: Insights from a Leading Industry CEO
05 Dec 2023
Contributed by Lukas
About The Guest(s): Dan Schacter is the CEO of Cosmetic Physician Partners (CPP), one of the largest partnerships of med spas and plastic surgery prac...
My Entrepreneurial Journey: 7 Lessons Learned Along the Way
20 Oct 2023
Contributed by Lukas
Summary: In this episode, Terri Ross shares seven valuable lessons she has learned throughout her entrepreneurial journey in the aesthetic space. She...
Data-Driven Social Media
19 Sep 2023
Contributed by Lukas
Terri Ross sits down with Claire Larson and Jennifer Hatton, Co-Founders of MedSpa Social to talk about a topic that is the source of a lot of anxiety...
Creating New Revenue Streams with Non-Invasive Hair Loss Solutions With Drew Fine
05 Sep 2023
Contributed by Lukas
Terri Ross interviews Drew Fine, a Fractional Executive and Advisor for Get Hair MD. They discuss the non-invasive hair loss solutions offered by Get ...
The Value of Training, Data, and KPIs
22 Aug 2023
Contributed by Lukas
**Key Takeaways:** 1. Understanding the financials and data of a practice is crucial for success in the aesthetic medicine industry. 2. Developing a ...
6 Proven Methods to Increase Outcomes & Profit
01 Aug 2023
Contributed by Lukas
Key Takeaways: Sales training is an investment with a high return on investment for aesthetic practices. Providers have an obligation to diagnose and...
The Value of Patient Education & Engagement
27 Jun 2023
Contributed by Lukas
Tune in to this episode of In Touch with Terri as she shares some exciting news about the recent merger that just took place between APX Platform and ...
Leveraging Patient Financing with Care Credit to Build Your Practice Revenue and Retention
05 Jun 2023
Contributed by Lukas
Join Terri Ross for this informative episode of InTouch with Terri as she sits down with Nick Mattia of Care Credit to talk about the importance of of...
Trends in Men's Skincare & Grooming
19 May 2023
Contributed by Lukas
Tune in to this high-energy, dynamic episode of InTouch with Terri as she sits down with Drew Plotkin, Emmy award-winning producer; author; and market...
How to Manage Risk in Your Aesthetic Practice
01 May 2023
Contributed by Lukas
Tune in to this engaging episode of InTouch with Terri as she sits down with Leslie Tracey, the founder of the first financial practice solely focused...
Building and Scaling an Aesthetics Brand
03 Apr 2023
Contributed by Lukas
Tune in to this brand new episode of InTouch with Terri as she sits down with Eric Casaburi, founder and CEO of Serotonin Centers to talk about buildi...
The "We-Work Concept, A new Cloud Medspa
20 Mar 2023
Contributed by Lukas
Tune in to this dynamic episode of InTouch with Terri as she sits down with Ignacia Fanlo (Iggy), founder and CEO of Vansanity to talk about the "We W...
How to Eliminate Overwhelm When Starting a Medical Aesthetic Practice
03 Feb 2023
Contributed by Lukas
HOW TO START YOUR OWN MULTI-MILLION DOLLAR AESTHETIC PRACTICE: 6 MONTH PROGRAM The APX "How to Start Your Own Multi-Million Dollar Aesthetic Practice:...
Mastering the Business of Aesthetics: A New Experiential Learning Opportunity
26 Jan 2023
Contributed by Lukas
Join Terri Ross in to this "from the heart" episode of InTouch with Terri as she reveals the WHY behind the creation of her brand new exper...
BulletProof Your Practice in 2023 - How to Succeed Despite Economic Conditions
12 Jan 2023
Contributed by Lukas
To kick off 2023, enjoy this power-packed, real talk episode of In Touch with Terri as Terri dishes out How To Bulletproof Your Practice in 2023 with ...
Lessons Learned in 2022 with Terri Ross
01 Dec 2022
Contributed by Lukas
Join Terri Ross for a one-on-one interpersonal episode of InTouch with Terri as she reflects on the top 7 things she learned from 2022, including what...
Practice Consolidation and Growth: What's Next? with Nicole Gregory
11 Nov 2022
Contributed by Lukas
Terri Ross met our guest Nicole Gregory 5 years ago at an Amspa event. Following the event, Nicole hired Terri to review her Medspas' numbers, pri...
Value of the Consultation - You Getting Sold on YOU
27 Oct 2022
Contributed by Lukas
Join Terri Ross in this electric episode of InTouch with Terri focusing not only on the consultation process, but having the mindset necessary to exec...
Preparing Your Business For the Fall/Winter Holiday Season
12 Oct 2022
Contributed by Lukas
As we approach Q4 and the holidays its critical to ensure your practice is set up to finish the year strong. To do that requires planning and prepa...
8 Key Steps Necessary to Improve Your Aesthetic Practice
08 Sep 2022
Contributed by Lukas
Join Terri Ross in this insightful episode, walking you through the 8 key steps necessary to improve your aesthetic practice. As many of us know...
Networking Your Niches with Dr. Celeste Nagy
17 Aug 2022
Contributed by Lukas
Join in this exciting new episode of InTouch with Terri as she welcomes Dr. Celeste Nagy of Beaty Plastic Surgery in Atlanta. Listen in as they dive ...
What to Expect from your Practice Manager
03 Aug 2022
Contributed by Lukas
Whether you're an owner looking to hire a new practice manager, a practice manager yourself, or maybe you're a new practice not knowing what to look f...
What it Takes to Have a Growth Mindset
22 Jul 2022
Contributed by Lukas
Listen in to this intimate episode of InTouch with Terri where she sits down solo to discuss and dive deep into her own personal story of growth and w...
Ellevate Your Practice with New Technology!
08 Jul 2022
Contributed by Lukas
Terri Ross is BACK with Season 6 of Intouch with Terri! Join Terri as she as she kicks off the new podcsat season with Plastic Surgeon, Inventor, I...
How to Optimize Patient Outcomes and Maximize Your Treatment Plan with Retail
09 Jun 2022
Contributed by Lukas
Join Terri Ross alongside fellow "boss-babe", Shawna Akin, US clinical specialist, master trainer for DermaConcepts, and owner of the Institute f...
From Hospital to MedSpa: How to 3x Your Business in 6 Months
25 May 2022
Contributed by Lukas
Join Terri Ross as she welcomes "Solopreneur", Polly West, Founder of Sonoran Skin Anti-aging Beauty and Wellness in Scottsdale, AZ. Terri and Poll...
How to Start Your Own Aesthetics Practice
20 May 2022
Contributed by Lukas
APX Platform, the aesthetic industries only business intelligence platform launches a New 6 Month Incubator Program that covers everything you n...
The Lifecycle of an Aesthetic Practice: From Start-Up to an Exit with ByrdAdatto
12 May 2022
Contributed by Lukas
Join Terri Ross in this compelling new episode of InTouch with Terri as Terri and the APX team gears up to launch the second APX Platform New Developm...
The 6 Steps to Mastering Objections
27 Apr 2022
Contributed by Lukas
Terri Ross covers a topic that she passionately teaches while speaking around the country, and what many of her clients and practices ask about and st...
Adding Patient Value & Practice Profitability Through New At-Home Hair Loss Technology
14 Apr 2022
Contributed by Lukas
Join Terri Ross as she is joined by long-time friend and colleague Tim Waite with Revian, the next wave in hair growth. With education at the forefron...
Why Taking a Practice Assessment is the Key to Business Growth
29 Mar 2022
Contributed by Lukas
Terri Ross explores the exponential change that can occur through the completion of a comprehensive Practice Assessment and how to take the actionable...
Setting Your Practice Apart with a High Performing Website
16 Mar 2022
Contributed by Lukas
Terri Ross is joined by the new president of Influx Marketing, Erica Crawford, to dissect the do's and dont's when it comes to your aesthetic practice...
Making $1M in Months in your New Aesthetic Practice with Dr. Amanda Satterwhite
01 Mar 2022
Contributed by Lukas
Join Terri Ross as she sits down with Dr. Amanda Satterwhite discussing her journey into the aesthetics space, and how her strategic game plan has bro...
The Value of Mentorship in Running A Successful Business
09 Feb 2022
Contributed by Lukas
Join Terri Ross in this thought-provoking episode all about team mentoring in the aesthetic space. In a report from the Association for Talent Deve...
Lessons Learned in Running a Successful Medical Spa
04 Feb 2022
Contributed by Lukas
Join Terri Ross in this heartfelt episode with APX member, dear friend, and COO and practice manager of Advance Image Med Spa and Elite Wellness Cente...
The Value of a Forecast and Setting Goals in 2022
21 Jan 2022
Contributed by Lukas
We are thrilled to kick off 2022, with Season 5 of the In Touch With Terri Podcast. Join Terri Ross in this powerful episode going beyond ou...
Looking Back at 2021
02 Dec 2021
Contributed by Lukas
Join Terri Ross in this raw and candid episode as she wraps up Season 4 of InTouch with Terri by reflecting back on the whirlwind that was 2021...
Why Aesthetic Practices Convert Less Leads Than They Should
16 Nov 2021
Contributed by Lukas
Tune into this exciting new episode of InTouch with Terri as Terri Ross is joined by Charlie Winn, CRO of LIINE, the AI-Powered call track...
How to Create Goals and Why They Matter
04 Nov 2021
Contributed by Lukas
Join Terri Ross in this power packed episode as she takes on one of her most in-demand topics, GOALS. With the new year right around the...
MedSpa vs. Plastic Surgery Data and the Benchmarks you MUST Know
20 Oct 2021
Contributed by Lukas
Listen to the end of the episode to learn how you can save 10% off of your first year with APX! Join Terri Ross as she sits down with ...
5 Steps to Never Missing a Lead
06 Oct 2021
Contributed by Lukas
Terri Ross dives deep into the 5 key steps to never missing a lead. Whether it's a phone call, an email in your inbox or a consultation request throug...
The First Step to Patient Conversion is Education
22 Sep 2021
Contributed by Lukas
Join Terri Ross as she sits down with Nick Magruder, Co-Founder and CEO of FriendMedia, Inc., a technology start-up founded in the Silicone Valley th...
Becoming the Leader of Your Company Culture
09 Sep 2021
Contributed by Lukas
Terri Ross is joined by entrepreneur, friend, and long time client Dr. Yolanda Mangrum to discuss the importance of leadership and company culture. Tu...
The Key to Success is in the Sale
27 Aug 2021
Contributed by Lukas
Join Terri in the solo episode of InTouch with Terri as she dives deep into the importance of sales, and how "selling" moreover education is tr...
Managing Data in Medical Spas vs. Plastic Surgery Practices
11 Aug 2021
Contributed by Lukas
Join Terri Ross and long time industry friend, colleague and expert when it comes to analytics and KPI's - Izhak Musli. In this episode you will learn...
Perfecting the Art of Practice Management
29 Jul 2021
Contributed by Lukas
Terri Ross welcomes the newest members of the APX team, Director of Client Success, Dana Hatch. Dana has 14 years of experience in medical ...
How To Use Video To Grow Your Practice
14 Jul 2021
Contributed by Lukas
Join Terri Ross as she is joined by long time friend, Media Expert, Entrepreneur, and International Speaker Keri Murphy. Keri is the Founder and CEO ...
What it Takes to SLAY in the Aesthetic Space
05 Jul 2021
Contributed by Lukas
Join Terri Ross as she kicks off Season 4 with InTouch with Terri, a power-packed podcast for the Medical Aesthetic Industry, providing valuable insig...
Prioritizing Your Marketing Efforts for Optimal ROI
12 May 2021
Contributed by Lukas
Join Terri Ross as she speaks with friends and marketing experts Max Baybak and Erica Crawford, Co-Founder and Chief Revenue Officer of Influx Marketi...
The Data Game: Using Data to Find Your North Star
28 Apr 2021
Contributed by Lukas
Join Terri Ross as she is hosting a very special guest, friend and world renowned Plastic Surgeon, Dr. Heather Furnas. Dr. Furnas is a clinical associ...
How To Add Another Zero To Your Practice in 2021
08 Apr 2021
Contributed by Lukas
Join Terri Ross, expert Practice Management Consultant, Founder and CEO, APX by Terri Ross and Terri Ross Consulting this week as she speaks candidly ...
Industry Insights Into SEO
01 Apr 2021
Contributed by Lukas
Join Terri Ross, expert Practice Management Consultant, Founder and CEO, APX by Terri Ross and Terri Ross Consulting this week as she sits down with h...
The Three Key Steps to Knowing Your Numbers
16 Mar 2021
Contributed by Lukas
Terri Ross, who is an Expert Practice Management Consultant, Founder and CEO, APX by Terri Ross and Terri Ross Consulting is joined by long time frie...
Garbage In, Garbage Out: How to Ensure Your Aesthetic Practice's Financial Data is Accurate
25 Feb 2021
Contributed by Lukas
Join Terri in the newest episode of InTouch with Terri: Garbage In, Garbage Out: How to Ensure Your Aesthetic Practice's Financial Data is Accurate. T...
How to Keep Lawyers from Circling Your Aesthetics Practice
10 Feb 2021
Contributed by Lukas
Expert Practice Management Consultant, Founder and CEO, APX by Terri Ross and Terri Ross Consulting sit down with long time friends Dr. Jeff Segal, to...
Driving More Revenue Through Benchmarking Data
21 Jan 2021
Contributed by Lukas
Expert Practice Management Consultant, Founder and CEO, APX by Terri Ross and Terri Ross Consulting interviews Dr. Barry Fernando, Board Certified Pla...
Welcome to APX - The Aesthetic Game Changer
11 Jan 2021
Contributed by Lukas
Join Expert Medical Spa Management Consultant, Terri Ross, as she enters a new chapter and unveils APX, The Aesthetic Practice Accelerator. APX is ...
Mindset Over Matter
03 Dec 2020
Contributed by Lukas
Join Expert Medical Spa Management Consultant, Terri Ross as she talks all things, mindset! As we dive into the holiday season and wrap up the year th...
Grow Your Sales With Payment Plans For Your Patients with Cherry
29 Oct 2020
Contributed by Lukas
Branding Strategies for Medial Aesthetic Practices
08 Sep 2020
Contributed by Lukas
Branding is one of the most important but often overlooked aspect in medical aesthetic practice marketing. Terri Ross welcomes Tami Vileta, Creative D...
COVID-19: The Customer Nobody Wants with Brad Adatto
27 Aug 2020
Contributed by Lukas
Expert Medical Spa Management Consultant Terri Ross welcomes back Brad Adatto, partner with the Byrdadatto Law Firm, a national business and healthcar...
Virtual Consultations with Innovative Virtual Platforms for Aesthetics Practices
05 Aug 2020
Contributed by Lukas
Expert Medical Spa Management Consultant Terri Ross welcomes Stephen Handisides, founder of the MyFaceMyBody awards and GVAS the very first virtual co...
Investment Planning for Aesthetic Professionals
04 Aug 2020
Contributed by Lukas
Considering the current financial state-of-affairs the aesthetic industry is facing as a result of the Covid-19 shutdowns, Expert Medical Spa Manageme...
Leadership in Times of Change and Stress
17 Jul 2020
Contributed by Lukas
Expert Medical Spa Management Consultant Terri Ross, is joined by Dr. Mark Tager, a physician entrepreneur who has built companies, led high performa...
Breakthroughs in Aesthetics Lead Management
01 Jul 2020
Contributed by Lukas
Expert Medical Spa Management Consultant, Terri Ross, welcomes Randy Torban the Senior Practice Analyst for Symplast, the #1 mobile EHR/practice manag...
Increase Conversions with Financing Options
16 Jun 2020
Contributed by Lukas
Practices are finally starting to open up across the country as we come out of the Covid-19 Pandemic. As a result, offering financing options for pa...