Welcome to the fourth episode of Legally on the Move: Professional Training, our brand new miniseries which explores what makes high-performing teams in law, focusing on leadership, communication, resilience, trust, and psychological safety. In today’s minisode, Susan Glenholme, Managing Partner at Debenhams Ottaway, shares insights on the importance of culture, belonging, and psychological safety in enhancing team performance. She stresses the need for trust and collaboration across different functions within a firm, highlighting her experience transitioning from a private client lawyer to a managing partner. The discussion also touches on the balance between resilience and unhealthy endurance, and the significance of striving for continuous improvement within legal teams. The episode concludes with Susan sharing her firm's social media and website details for further engagement.You can Hear Rob and Susan talking about:- Culture and a Sense of Belonging In Legal Teams.- Trust and Collaboration Being Key to Enhancing Team Performance.- Psychological Safety Encouraging Creativity and Open Communication.- Balancing Resilience and Endurance.- Continuous Improvement and Self-Measurement Driving Better Legal Services.Connect with Susan Glenholme - https://www.linkedin.com/in/susan-glenholme-1816881b/

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“What did the council decide on item 42?” — answered with the speaker and the moment.