Less Chatter, More Matter: The Communications Podcast
Episodes
#169 How psychological safety plays a role in comms (especially change comms) (ft. Dr. Samantha Rush)
06 May 2026
Contributed by Lukas
Every day, we make around 35,000 decisions, of which most of them are fast, subconscious, and driven by emotion rather than logic. So what does that m...
#168 Communicating in uncertainty
29 Apr 2026
Contributed by Lukas
"Oh, when things settle down" - this is an almost direct quote from every business, ever. However, do things actually ever settle down anym...
#167 5 things every advocacy communication strategy needs
22 Apr 2026
Contributed by Lukas
When we think about change communication, it’s often within the walls of an organisation in things like new systems, strategies, or restructures. Ho...
#166 How to make your communications effective (ft. Lisa Partridge)
15 Apr 2026
Contributed by Lukas
As AI continues to reshape the communication landscape, one thing remains unchanged: the need to put humans at the centre of how we communicate.In thi...
#165 Current and future trends in change and change comms (ft. Janine Ellison)
08 Apr 2026
Contributed by Lukas
Change has always been part of working life, but right now, it feels different. In this episode of the Less Chatter, More Matter podcast, we speak wi...
#164 The evolution of internal communication (ft. Rachel Miller)
01 Apr 2026
Contributed by Lukas
Internal communication has travelled a fascinating road over the past two decades from being overlooked or undervalued, to becoming mission-critical...
#163 How to find your public speaking confidence (ft. Sally Prosser)
25 Mar 2026
Contributed by Lukas
For some people, standing on a stage feels like a nightmare. For others, it’s speaking up in a meeting or hearing their own voice played back that t...
#162 How to find a story that makes a message stick
18 Mar 2026
Contributed by Lukas
In this episode of the Less Chatter, More Matter podcast, we explore why information alone isn’t enough to make workplace messages stick, and why st...
#161: Leader Communications - Part 5: Comms pet peeves (plus how to fix them) (ft. Prina Shah)
11 Mar 2026
Contributed by Lukas
This is the grand finale of our five-part leadership series, and we’re finishing with honesty.In this episode of Less Chatter, More Matter, we'...
#160 Leader Communications - Part 4: Leading through change (ft. Prina Shah)
04 Mar 2026
Contributed by Lukas
Episode four of our five-part leadership series with Prina Shah explores one of the most critical skills modern leaders must develop: leading through ...
#159 Leader Communications - Part 3: Having tough conversations (ft. Prina Shah)
25 Feb 2026
Contributed by Lukas
In part three of our five-part Leadership Communication series, we are joined again by Prina Shah, host of Ways to Change Your Workplace and author of...
#158 AI is here, and this is what internal comms needs to know (and do) (ft. Dan Sodergren)
18 Feb 2026
Contributed by Lukas
If you work in internal communications, you’ve probably wondered: is AI coming for my job?In this thought-provoking episode of the Less Chatter, Mor...
Episode 157: Leader Communications - Part 2: Giving and receiving feedback (ft. Prina Shah)
11 Feb 2026
Contributed by Lukas
In this second episode of this five-part series on people, change and leadership, we are joined again by Prina Shah to unpack one of the most emotiona...
#156 Leader Communications - Part 1: Adapting your comms style (ft. Prina Shah)
04 Feb 2026
Contributed by Lukas
One of the biggest myths in leadership is that once you get the title, people will automatically listen. They won’t, and it’s not because they’r...
#155 Topic in Ten: Four ways to manage technology change using communications
28 Jan 2026
Contributed by Lukas
Technology change is no longer optional; it’s constant, accelerating, and deeply human. So, we’ve covered it in the final episode of the Topic in ...
#154 Topic in Ten: Four ways to communicate policy or benefits changes
21 Jan 2026
Contributed by Lukas
Too often, policy and benefits changes are treated as a tick-and-flick exercise. An automated email, a system checkbox, or a vague message telling peo...
#153 Topic in Ten: Communicating office moves and renovations in a way that works
14 Jan 2026
Contributed by Lukas
Office moves and renovations often look simple on paper, but in reality, they’re people-heavy changes that can quickly become disruptive if communic...
#152 Topic in Ten: Restructures and people change communications
07 Jan 2026
Contributed by Lukas
Restructures are one of the biggest and scariest people change scenarios organisations face, especially when roles are impacted and redundancies are o...
#151 Topic in Ten: Enterprise agreements and people change communications
31 Dec 2025
Contributed by Lukas
Welcome back to another Topic in Ten, and on this week's episode of the Less Chatter, More Matter podcast, we're chatting: Enterprise Agreem...
#150 Your 2025 episode wrap up
23 Dec 2025
Contributed by Lukas
As 2025 comes to a close, Episode 150 marks a major milestone and offers a moment of reflection on the ideas, conversations, and insights shared throu...
#149 How to talk about challenging times with your employees
17 Dec 2025
Contributed by Lukas
In the wake of tragic events, silence from organisations can feel just as loud as saying the wrong thing.In this episode of the Less Chatter, More Mat...
#148 2025 in review … and what to expect in 2026
10 Dec 2025
Contributed by Lukas
What a year! Filled with political upheaval and natural disasters all the way through to global protests, major elections and fast-moving technologica...
#147 How to find, and tell, a story in the comms world (ft. David Pullan)
03 Dec 2025
Contributed by Lukas
In a world overflowing with noise, leaders everywhere are searching for ways to make their messages land. Whether you’re communicating with employee...
#146 Looking to 2026 … what and how to plan
26 Nov 2025
Contributed by Lukas
We’re officially entering the pointy end of the year and with the holiday slowdown approaching, there are only a few short weeks left to get your pl...
#145 Strategy and values … how to build understanding
19 Nov 2025
Contributed by Lukas
Clear strategic goals and meaningful values are essential for organisational success, but most employees can’t remember them, let alone apply them. ...
#144 5 things that make change succeed or fail in an organisation
12 Nov 2025
Contributed by Lukas
Here we see a Tale of Two Transformations... and with it, the large divide between experiences that became the catalyst for this episode's creati...
#143 5 big comms lessons from 5 big years in business
05 Nov 2025
Contributed by Lukas
This week, we’re celebrating a big milestone! Five years in business and a brand new chapter with a brand new brand name (say that fast 10 times). W...
#142 Strategic alignment: the role of comms and the impact on leadership (ft. Zora Artis)
29 Oct 2025
Contributed by Lukas
What does it really mean to be aligned, and why is it so hard to achieve?In this episode, Zora Artis joins us to unpack the concept of alignment: what...
#141 5 mistakes you might be making with your comms plan (and how to fix them)
22 Oct 2025
Contributed by Lukas
Are you guilty of copy-and-pasting your comms plan each time? It may sound more efficient but when these habits become our norm, we risk repeating t...
#140 Dyslexia Awareness Month and how to make your comms accessible (ft. Julie Mavlian)
15 Oct 2025
Contributed by Lukas
What does it really mean to communicate inclusively and are we doing enough to make our messages accessible to everyone?In this episode of Less Chatte...
#139 Disaster season and employee comms … how to prepare
08 Oct 2025
Contributed by Lukas
If you're in Australia, then Spring has sprung... or whatever that quote usually is. Generally speaking, us Aussies get the first inklings of Spr...
#138 How storytelling can save lives (ft. Stephen Harvey)
01 Oct 2025
Contributed by Lukas
Every October, workplaces across Australia shine a spotlight on safety during Safe Work Month. Posters go up, toolbox talks are scheduled, and inboxes...
#137 Multi-lingual audience? Here’s how to communicate
24 Sep 2025
Contributed by Lukas
Moving to a new country takes courage, especially when there may very well be different language barriers. However, it's worth wondering... what ...
#136 Let’s stop using ‘engagement’ as a measure of internal comms success
17 Sep 2025
Contributed by Lukas
Engagement surveys are everywhere, and it’s tempting to use those scores as proof that your internal communications are working. In fact, a lot of p...
#135 5 communication skills every leader needs to master
10 Sep 2025
Contributed by Lukas
Stepping into leadership doesn’t magically equip someone with the ability to communicate well. Yet, so many organisations still assume it does. In f...
#134 Change communications pet peeves, and how to fix them (ft. Gilbert Kruidenier)
04 Sep 2025
Contributed by Lukas
Change and communication work can be challenging, with shifting priorities, tight deadlines, and complex approvals creating frustration. Which is why...
#133 Overcoming the silos - how to build bridges through comms
27 Aug 2025
Contributed by Lukas
Have you ever been halfway through a project only to discover priorities have shifted? Or chasing information from another team that never comes? Mayb...
#132 Listening, and how it can change your internal comms (ft. Howard Krais)
20 Aug 2025
Contributed by Lukas
When we think of internal communication, we often jump straight to emails, intranets, and town halls... but what about listening? How do we truly hear...
#131 Why emotions matter for your comms and how you can tap into them
13 Aug 2025
Contributed by Lukas
Ever nailed a comms campaign, where you know it's clear, concise and beautifully targeted, only to find it falls flat in action? The missing ing...
#130 Storytelling to drive change for NFPs (ft. Gurpreet Bhatia)
06 Aug 2025
Contributed by Lukas
In the crowded and competitive world of Not-For-Profits, how do you cut through the noise, move hearts, and inspire action?In this powerful episode, w...
#129 A change comms dilemma - what to communicate when there’s nothing to say
30 Jul 2025
Contributed by Lukas
Change projects don’t always run smoothly. In fact, they often stall, slow down, or get tangled in roadblocks. So what happens when you’re expecte...
#128 Building connection through cross-cultural comms (ft. Tiffany English)
23 Jul 2025
Contributed by Lukas
In a global workplace, communication isn't just about clarity. It's about cultural context, and how you manage this across borders.In this e...
#127 Communicating process and policy updates in a way that isn't boring
16 Jul 2025
Contributed by Lukas
Not every message we share is exciting, but often, it’s the dull updates that matter most. In this episode of the Less Chatter, More Matter podcast,...
#126 How to use storytelling more effectively in your comms (ft. Soundari Mukherjea)
09 Jul 2025
Contributed by Lukas
When was the last time a slide deck inspired you to act? If your answer is “never,” then you know exactly why the conversation you're about t...
#125 Hiring and applying: top tips for comms jobs seekers and hirers
02 Jul 2025
Contributed by Lukas
Are you a comms professional searching for your next role, or are you in an organisation trying to find the right communicator for your team? It can f...
#124 Why body language matters for your comms, even online (ft. Shea Evans)
25 Jun 2025
Contributed by Lukas
When it comes to communication, what you don’t say can be just as important as what you do. In this episode of the Less Chatter, More Matter podcas...
#123 The Generational Divide and Comms … is it a ‘thing’?
18 Jun 2025
Contributed by Lukas
Are generational communication preferences fact or fiction?This episode of the Less Chatter, More Matter podcast dives into one of the hottest topics ...
#122 5 ways to shake up your change communications
11 Jun 2025
Contributed by Lukas
In this special episode of Less Chatter, More Matter, recorded live from the IABC World Conference in Whistler, we explore how to refresh and reframe ...
#121 How to navigate misalignment with stakeholders as a comms pro
04 Jun 2025
Contributed by Lukas
In this episode of the Less Chatter, More Matter podcast, we dive into one of the trickiest parts of being a communicator: managing challenging relati...
#120 7 tips on making your comms easier for everyone to understand
28 May 2025
Contributed by Lukas
Clear communication isn’t about using big words or sounding clever. It’s about making sure your message lands. In this episode of Less Chatter, M...
#119 5 things leaders can do to improve their communication
21 May 2025
Contributed by Lukas
Effective communication isn’t a nice-to-have for leaders, it’s essential. But here’s the problem: 9 out of 10 employees say their leaders aren’...
#118 Creative ways comms pros can help get employees back in office (ft. Anshuman Kumar)
14 May 2025
Contributed by Lukas
The return-to-office debate is back, and a lot of businesses are all but making their employees return to the workplace. However, are these organisati...
#117 Communications as the fix for change fatigue (ft. Kate Neilson)
07 May 2025
Contributed by Lukas
In this episode of the Less Chatter, More Matter podcast, we are joined by Kate Neilson, a Senior Editor and Content Strategist at Mahlab, to explore ...
#116 A case study in driving change with a remote workforce
30 Apr 2025
Contributed by Lukas
When your team is 250 people strong, morale is shaky, and no one’s in the same physical location, how do you communicate a major organisational chan...
#115 Building your personal brand and making LinkedIn work for you (ft. Fady Ramzy)
23 Apr 2025
Contributed by Lukas
If you’ve ever opened LinkedIn, stared at the blank post box, and thought, “What do I even say?”—this episode is for you.Fady Ramzy is an inte...
#114 Restructures - the good, the bad, the ugly, and what comms can do about it
16 Apr 2025
Contributed by Lukas
Let’s be real — restructures suck. They’re messy, stressful, and almost always handled poorly. But do they have to be? In this episode, we roll ...
#113 How Comms & PR pros stay relevant in an AI world (feat. Ana Pista)
09 Apr 2025
Contributed by Lukas
What would you do if a client came to you and said they no longer needed your services, because they’re going to use ChatGPT instead?This is the sit...
#112 Strategies for comms pros to rebuild reputation after a crisis
02 Apr 2025
Contributed by Lukas
Reputation takes years to build and only moments to break... and a lot of the time, it's due to something fairly simplistic that many wouldn&apos...
#111 5 key emerging trends in the comms and PR sector in the Asia Pacific region
26 Mar 2025
Contributed by Lukas
The Asia Pacific region is a powerhouse of growth and opportunity, and for communication professionals, that means a lot of exciting trends to watch. ...
#110 All things change and comms (ft. Lata Hamilton)
19 Mar 2025
Contributed by Lukas
Change is only as successful as the confidence behind it, which is why this week's episode of the Less Chatter, More Matter podcast features conf...
#109 What comms can learn from bulk toilet paper buyers in a crisis
12 Mar 2025
Contributed by Lukas
Off the back of Tropical Cyclone Alfred here on the east coast of Australia, we have seen the quick rise of the not-forgotten behaviour seen during th...
#108 Event management tips for comms pros (ft. Sally Porteous)
05 Mar 2025
Contributed by Lukas
As professional communicators, team leaders, change managers, and even project managers, we can often be tasked with managing events. Whether it'...
#107 7 tips for presentation success
26 Feb 2025
Contributed by Lukas
If you’ve ever had your eyeballs assaulted by a PowerPoint disaster—think endless bullet points, chaotic graphics, and a structure that makes zero...
#106 How to stay creative in PR and communications (ft. Kirsty Visman)
19 Feb 2025
Contributed by Lukas
Creativity in Public Relations and communications isn’t just about artistic talent—it’s a mindset that thrives on collaboration. In this episode...
#105 The three questions you should ask before communicating
12 Feb 2025
Contributed by Lukas
Not everything needs a comms plan, and not every comms plan needs to be extensive.On this week's episode of the Less Chatter, More Matter podcast...
#104 Personal branding: who, what, how and why (ft. Petra Zink)
05 Feb 2025
Contributed by Lukas
In this episode of Less Chatter, More Matter, Mel Loy chats with personal branding and career expert Petra Zink about why your reputation, and your pe...
#103 Topic in 10: How to get your workforce to adopt AI
29 Jan 2025
Contributed by Lukas
In this episode of Less Chatter, More Matter, we answer a key listener question: "What is a quick framework for companies to adopt AI into the wo...
#102: Topic in Ten: How do I get people to give a sh*t?
22 Jan 2025
Contributed by Lukas
In this episode of Less Chatter, More Matter, we dive into the challenge of encouraging people to volunteer, particularly on initiatives that rely on ...
#101: Topic in Ten: How do I get more engagement on LinkedIn?
15 Jan 2025
Contributed by Lukas
Welcome back to Less Chatter, More Matter: The Communications Podcast and we are back, starting 2025 off strong with our newest Topic in Ten: How do I...
#100 10 tips from 10 interviews over 100 episodes
08 Jan 2025
Contributed by Lukas
Team... we did it. Not only are we bringing in a new year, hitting the big 2025, but we're at 100 episodes of the Less Chatter, More Matter podca...
#99 Topic in Ten: How to combat survey fatigue (and still get feedback)
25 Dec 2024
Contributed by Lukas
We’re back with our Topic in Ten mini-series of the Less Chatter, More Matter podcast and this week, we’ve answered your burning question around w...
#98 Topic in Ten: How to get people to read your newsletter
18 Dec 2024
Contributed by Lukas
Welcome to our very fancy, new podcats mini-series: Topic in Ten, where we tackle your very own submitted communications questions or dilemmas in ten ...
#97 The inside scoop on internal communications (ft. Sia Papageorgiou)
11 Dec 2024
Contributed by Lukas
In this episode, we interview Sia Papageorgiou, the managing partner of the Centre for Strategic Communication Excellence, to talk about the progress ...
#96 6 trends from 2024 that could influence your 2025 strategy
04 Dec 2024
Contributed by Lukas
In this episode of the Less Chatter, More Matter podcast, we discuss six crucial trends that communication and change professionals need to anticipate...
#95 Inclusive communications: how and why you should do it (ft. Matisse Hamel-Nelis)
27 Nov 2024
Contributed by Lukas
In this episode of the Less Chatter, More Matter podcast, we picked the brain of award-winning communications and digital accessibility expert, Matiss...
#94 Reporting on your communications: how to do it and why!
20 Nov 2024
Contributed by Lukas
In this episode of Less Chatter, More Matter, we tackle a challenge that’s all too familiar to communication professionals: measuring and reporting ...
#93 The 5 ways you're scaring your employees away from engaging with your communications
13 Nov 2024
Contributed by Lukas
In this episode of Less Chatter, More Matter, we jump headfirst into the five common communication mistakes that often scare off audiences, particular...
#92 How we can leverage political communications techniques in our communications (ft. David Imber)
06 Nov 2024
Contributed by Lukas
Elections are at the top of our mind right now, regardless of where you are around the globe. In fact, there are at least 64 countries around the worl...
#91 Top tips on becoming a confident public speaker (ft. Julian Mather)
30 Oct 2024
Contributed by Lukas
When you began your career, (unless you started out as a public speaker) we can make an assumption that you never thought public speaking would become...
#90 What Would Mel Do? When the CEO isn’t listening to your comms advice
23 Oct 2024
Contributed by Lukas
What Would Mel Do is back, and with it, we've got a juicy listener-question submitted that we're ready to address. This week, we're ans...
#89 Three ways to use language to persuade your audience
16 Oct 2024
Contributed by Lukas
In this episode of Less Chatter, More Matter, we get down to the nitty gritty on how strategic language choices can enhance persuasive communication. ...
#88 Change as a career and how that works in communications (ft. Eloise Seidelin)
09 Oct 2024
Contributed by Lukas
Ever thought of a career in change, or perhaps in change comms?Well, this week's episode of the Less Chatter, More Matter podcast may as well hav...
#87: Adding a podcast to your channel mix (and how to do it)
02 Oct 2024
Contributed by Lukas
Have you ever considered starting a podcast?Well, maybe you should. In this episode of the Less Chatter, More Matter podcast, we explore the world of ...
#86 What Would Mel Do: The AFLW
25 Sep 2024
Contributed by Lukas
On this week's episode of the Less Chatter, More Matter podcast, we're doing things a little differently.In fact, we're doing them comp...
#85 The key skills communicators need to develop for the future (ft. Ross Monaghan)
18 Sep 2024
Contributed by Lukas
This episode of the Less Chatter, More Matter podcast is dedicated to setting you up for the future of your comms career. In fact, we've brought ...
#84 Communicating like a human in the corporate world
11 Sep 2024
Contributed by Lukas
Welcome back to another episode of the Less Chatter, More Matter podcast!This week, we're teaching you how to communicate like a human in a world...
#83 How movement helps communications (ft. Lisa Partridge)
04 Sep 2024
Contributed by Lukas
If we told you that taking your stakeholders for a walk could drastically improve your stakeholder relationships.... would you, a) believe us and b) w...
#82 Kick-start your change comms plan with these four steps
28 Aug 2024
Contributed by Lukas
Now this episode is a gold mine of great tips, tricks and information for ANY comms pro!This week, we dive into the crucial steps you need to do befor...
#81 A case study on how to communicate globally (ft. Cassandra Thurston)
21 Aug 2024
Contributed by Lukas
Welcome back to another episode of the Less Chatter, More Matter podcast and this week, we have a big treat for you! The incredible Cassandra Thurston...
#80 Dos and don'ts: cyber incident crisis communications
14 Aug 2024
Contributed by Lukas
If you haven't heard about the Optus cyber breach, the MediSecure cyber attack or even the St. Vincents ransomware shenanigans - you're abou...
#79 Busting common communication myths
07 Aug 2024
Contributed by Lukas
Welcome back to another episode of the Less Chatter, More Matter podcast!This week, we debunk five prevalent myths around communication. Myths like th...
#78 Communicating across different cultures (ft. Victoria Rennoldson)
31 Jul 2024
Contributed by Lukas
This week, we welcome the incredible Victoria Rennoldson to the show to talk to the way cross-cultural communication works in a highly globalised worl...
#77 Virtual reality and the future of comms (ft. Ben Breitenstein)
24 Jul 2024
Contributed by Lukas
On this week's episode of the Less Chatter, More Matter podcast, we dive head first into the rapidly evolving landscape of virtual reality (VR) a...
#76 The crucial role of comms in mergers and acquisitions
17 Jul 2024
Contributed by Lukas
In this episode of the Less Chatter, More Matter podcast, we’re diving head-first into the critical role of communications during mergers and acquis...
#75 What is internal comms auditing and why is it important?
10 Jul 2024
Contributed by Lukas
The rapid shift to remote work in 2020 brought incredible challenges and changes to our internal communications. From the quick fixes like the introdu...
#74 How TikTok is changing political communications ft. Dr. Susan Grantham
03 Jul 2024
Contributed by Lukas
In 2022 Australia was gearing up for a federal election. The Australian labor party or the ALP was in opposition at the time. And they needed to win o...
#73 How to have challenging conversations
26 Jun 2024
Contributed by Lukas
How many times have you avoided a tough conversation because you thought it would be difficult? If you’re like most people, probably quite a few. ...
#72 What comms professionals need to know about data (ft. Roelant Vos)
19 Jun 2024
Contributed by Lukas
By 2025, it's estimated that the volume of data or information created, captured, copied and consumed worldwide will reach 181 zettabytes. That’...
#71 How improv can enhance your comms skills (ft. Mandy Plumb)
12 Jun 2024
Contributed by Lukas
How could improv possibly play a role in improving someone's communication abilities?We're so glad you asked. This week on the Less Chatter,...
#70 Strategic storytelling: what is it and why should you use it?
05 Jun 2024
Contributed by Lukas
Strategic storytelling is a skill as old as time… literally. As in, most of the world couldn’t read or write until the 1980s, so how we communicat...