Less Chatter, More Matter: The Communications Podcast
Episodes
#69 5 communications things you need to do to prepare for EOFY
29 May 2024
Contributed by Lukas
We're getting close to the end of financial year here in Australia, and with it comes the age-old debacle: how do we communicate our results to v...
#68 How to make the complex, simple (ft. Kate Norris)
22 May 2024
Contributed by Lukas
Another week, another filled-with-free-insights podcast episode and another incredibly insightful guest! Welcome to our latest guest, Kate Norris, fr...
#67 Inspire change with these key messaging tips
15 May 2024
Contributed by Lukas
This week on the Less Chatter, More Matter podcast we've diving into change messaging and how you can make sure yours is effective, inspires acti...
#66 5 secrets to persuading your audience
08 May 2024
Contributed by Lukas
216 million is the amount of emails that are sent, on average, every day. 15.5 hours is the accumulated time for an average office worker to simply ...
#65 What in the world is happening? How to communicate in a world of upheaval
01 May 2024
Contributed by Lukas
How do you communicate about the tough topics?More importantly, in a world of upheaval and an ongoing barrage of information and news - how do you com...
#64 The process behind creating and embedding an EVP
25 Apr 2024
Contributed by Lukas
Welcome back to another episode of the Less Chatter, More Matter podcast. This week, we dive into part two of the EVP-explained series where we explai...
#63 What is an EVP and why is it important?
17 Apr 2024
Contributed by Lukas
On today's episode of the Less Chatter, More Matter podcast, we cross the bridge from comms land into HR land a little to unpack the infamous Emp...
#62 What is thought leadership and how do you use it?
10 Apr 2024
Contributed by Lukas
On this week's episode of the Less Chatter, More Matter podcast, we're starting with a jargon-busting episode dedicated to detailing out exa...
#61 Do the right thing: communications edition
03 Apr 2024
Contributed by Lukas
Today we've covered a new topic that has been briefly touched on in previous episodes, but we are hyper-aware that if we called it exactly what i...
#60 Showing up on social media (ft. Rachael Gough)
27 Mar 2024
Contributed by Lukas
On this week's episode of the Less Chatter, More Matter podcast, we've dived into the fun topic of: social media.We interviewed Rachael Goug...
#59 The role of leaders in communicating change
20 Mar 2024
Contributed by Lukas
Communication is important in a change, but comms itself does not make change happen. Leadership is how a change gets across the line effectively and ...
#58 All things change communication (ft. Prina Shah)
13 Mar 2024
Contributed by Lukas
This week, we've turned the tables on Mel and instead of being the interviewer... she's the interviewee! Prina Shah has stepped in again thi...
#57 The power of leadership communication (ft. Prina Shah)
06 Mar 2024
Contributed by Lukas
Welcome back to another episode of the Less Chatter, More Matter podcast, where we were joined by the incredible Prina Shah. Prina is a coach, consult...
#56 5 best-practice comms activities for every crisis
28 Feb 2024
Contributed by Lukas
Every single day we're seeing something of some kind of issue or crisis bubbling up in organisations of all shapes and sizes. From high-profile r...
#55 The right to disconnect … what does that mean for internal comms?
21 Feb 2024
Contributed by Lukas
On this week's episode of the Less Chatter, More Matter podcast we’ve looked to the international community for some guidance on navigating new...
#54 4 ways to personalise your internal communications (and make a bigger impact)
14 Feb 2024
Contributed by Lukas
Welcome back to another week of the Less Chatter, More Matter podcast! This week's episode talks to personalisation in your internal comms, and ...
#53 The power of a great brand for your business (ft. Lisa-Marie Vecchio)
07 Feb 2024
Contributed by Lukas
This week's episode comes from an incredible chat with the super-knowledgeable and talented, Lisa-Marie Vecchio. As so much of what we do as comm...
#52 Crisis communication scenario planning - the how-to guide
31 Jan 2024
Contributed by Lukas
Crisis after crisis after crisis - the last few years have seemingly become a whirlwind of crises; one right after the other. From the pandemic throug...
#51 Do this, not that: communications edition
24 Jan 2024
Contributed by Lukas
Whether you’ve seen this trend on your socials or not, this week’s episode of the Less Chatter, More Matter podcast is bringing you our favourite ...
#50 How to talk about the value of communications to non-communications people
18 Jan 2024
Contributed by Lukas
This is the 50th episode of the Less Chatter, More Matter podcast and we are so stoked to reach this important milestone!So stoked, in fact, that we c...
#49 How to not be boring when you run workshops (ft. Leanne Hughes)
10 Jan 2024
Contributed by Lukas
If you've ever run a workshop, or are preparing to run one in the future, one of the most daunting things isn't necessarily the preparation ...
#48 New year, new job: how to land that comms job you want in 2024
03 Jan 2024
Contributed by Lukas
Welcome to 2024, folks... and to another episode of your favourite, the Less Chatter, More Matter podcast.With the beginning of a new year kicking off...
#47 2023 in review and our forecast for 2024 trends
27 Dec 2023
Contributed by Lukas
Hello, friend, and welcome to the last episode of Less Chatter, More Matter for 2023.This episode is jam-packed full with all of the most important re...
#46 Your 2024 checklist for communications planning
20 Dec 2023
Contributed by Lukas
The second last podcast for 2023 has landed, and with it, your very own checklist for communications planning in 2024!This episode runs you through fo...
#45 How to create a thoughtful end-of-year message for your people and clients
13 Dec 2023
Contributed by Lukas
It's getting close to the end of the year, and with it comes the ultimate responsibility: crafting an end of year message.Whether that message is...
#44 How people respond to change and what it means for your comms
06 Dec 2023
Contributed by Lukas
Welcome to December friends, and with it, another episode of the Less Chatter, More Matter podcast!This week, we finish off the change comms topic wit...
#43 How to write a change communication plan
29 Nov 2023
Contributed by Lukas
If you're involved in communications, you're most likely involved in change work in some way, shape or form. Which is why this week's e...
#42 5 behavioural science hacks to use in your change communication
22 Nov 2023
Contributed by Lukas
When the words 'behavioural science' get brought up, you wouldn't be alone in immediately thinking about any CSI or Bones show you coul...
#41 Crisis communications and the lessons we can learn from Optus
15 Nov 2023
Contributed by Lukas
Another week, another episode full of knowledge on the Less Chatter, More Matter podcast. However, this week is a special one as we bring to you the p...
#40 How to use video as a powerful communication tool (ft. Joseph Bobadilla)
08 Nov 2023
Contributed by Lukas
We live in a digital world, and video inundates every channel we use - from intranets and websites, to social media, messaging apps, and more. But why...
#39 How to create a content plan for your business or client
01 Nov 2023
Contributed by Lukas
Our worlds revolve around content these days! But, with so many different channels to reach our audiences, and so many different ways of doing it - it...
#38 Mental health and the crucial role of communications (ft. Cherie Canning)
25 Oct 2023
Contributed by Lukas
Welcome back to the Less Chatter, More Matter podcast. This week's episode starts with the impact of mental health in the workplace to celebrate ...
#37 3 big lessons from 3 big years in business
18 Oct 2023
Contributed by Lukas
It's our third birthday! That’s right, Hey Mel! has been offering our communication and training expertise for three big years, full of big bu...
#36 How to choose the right channels for your business
11 Oct 2023
Contributed by Lukas
Gone are the days of simple websites, media releases and CEO emails. These days, we have so many more channels to use and choose. But the challenge is...
#35 Top tips for making and maintaining a great website (ft. Jessica Panozzo)
04 Oct 2023
Contributed by Lukas
Do you know what it takes to create a website that is accessible, creative, design friendly, SEO ready, easy to navigate, and fits your brand? All of ...
#34 How to reach hard-to-reach people
27 Sep 2023
Contributed by Lukas
What exactly is a hard-to-reach person? They're the people in your business who are on the road, serving customers, on a construction site or s...
#33 What employees really mean by 'poor communication'
20 Sep 2023
Contributed by Lukas
If you’ve ever heard of the terms Pulse survey, or Employee Engagement Survey - then you’ve most likely had to answer a variety of questions surro...
#32 What is accessibility and why is it important? (ft. Kelly Thibodeau)
13 Sep 2023
Contributed by Lukas
On this week's episode, we dive into a new topic: Accessibility.We chatted with the incredible Kelly Thibodeau, who is based in Manitoba, Canada,...
Episode 31.5: (BONUS) Key communication trends from the Asia-Pacific region
10 Sep 2023
Contributed by Lukas
Oh it’s a sneaky bonus episode!I’ve just returned from the two-day IABC Asia-Pacific Fusion 2023 Conference in Bali, which brought together 70 com...
#31 Practical skills every comms professional needs
06 Sep 2023
Contributed by Lukas
Today's episode is all about how you can make yourself an undeniable hire when you're new in your communication career.More specifically, we...
#30 Neurodiversity and communication (ft. Kylee Leota)
30 Aug 2023
Contributed by Lukas
Welcome to the 30th episode of the Less Chatter, More Matter! That means 30 weeks of sharing all the things, and there's still so much more to co...
#29 How small teams can still drive great internal comms
23 Aug 2023
Contributed by Lukas
On today's podcast, we're tackling the age-old situation of resource-poor comms teams (or organisations who don't even have comms teams...
#28 The 4 Cs of effective communication
16 Aug 2023
Contributed by Lukas
On this week's podcast, we dive into one of my most-asked-about topics: what makes communication effective and how can I improve my own communica...
#27 The power of visual communication (ft. Hayley Langsdorf)
09 Aug 2023
Contributed by Lukas
This week, we've got a special guest on the show who specialises in the world of visual communications and is a top tier expert on making sure yo...
#26 The messages your behaviours send
02 Aug 2023
Contributed by Lukas
This week’s podcast episode focuses on the often overlooked part of communication that is: communication that is neither written nor verbal. When t...
#25 How to get the most value out of your performance reviews (ft. Paula Maidens)
26 Jul 2023
Contributed by Lukas
Welcome back to your favourite comms podcast, and we've got a treat for you!This week, we've had our very first ever guest star on the show ...
#24 Change vs internal communication: What's the difference?
19 Jul 2023
Contributed by Lukas
Are you someone who either is, or has hired, an internal or change communications professional? If so, then you've most likely come across the tw...
#23 5 key communication skills leaders must master
12 Jul 2023
Contributed by Lukas
In this week's episode, we're delving into the world of leadership communication skills. We all know that communication is a key skill for a...
#22 Developing your brand narrative
05 Jul 2023
Contributed by Lukas
Having your personal brand narrative is not something that you suddenly one day need in order to apply for a job. Figuring out what sets you apart fro...
#21 Six ways to stay relevant with AI tools in comms
28 Jun 2023
Contributed by Lukas
There was a lot of excitement earlier this year when ChatGPT took off! A tool that produces copy in an instant? Fascinating! Helpful! Worrying!Whateve...
#20 How to reach visual learners with your communication
21 Jun 2023
Contributed by Lukas
65 per cent of people are visual thinkers. People remember 80% of what they see and do; only 20% of what they read; and only 10% of what they hear! Th...
#19 Three key comms documents every business should have
14 Jun 2023
Contributed by Lukas
If you don't have these three key documents, you're working harder not smarter.Communication teams - and the broader organisation - need too...
#18 Global communication trends you should know!
08 Jun 2023
Contributed by Lukas
The International Association of Business Communicators (IABC) annual World Conference in Toronto has just wrapped up, and boy was it an incredible le...
#17 How to write concisely without losing friends
31 May 2023
Contributed by Lukas
Today's episode addresses a bug bear of many - how to write concisely, without losing friends! It takes a lot of practice to write in a way that&...
#16 Can we please re-think the annual report?
24 May 2023
Contributed by Lukas
If you've ever worked in communications, corporate affairs, investor relations, or even finance, you'll be aware of the beast that is the An...
#15 Do these five things before starting your business
17 May 2023
Contributed by Lukas
One of the things I’m asked about all the time is advice on starting a business. I offer it freely, although brunch is often involved! Back in episo...
#14 What's the difference between a strategy and a plan?
10 May 2023
Contributed by Lukas
What exactly is a communication strategy, how is that different to a comms plan, and what are the types of strategies you could be developing?If you’...
#13 Case study: Crisis comms during a natural disaster
03 May 2023
Contributed by Lukas
I'm going to take you back to 2017, when Cyclone Debbie hit large parts of my home state of Queensland, and I was leading the internal comms team...
#12 Three ways to avoid the broken communication cascade
26 Apr 2023
Contributed by Lukas
Today’s episode is about something you might have tried before, or didn’t know existed, but that is the communication cascade.This is a strategy t...
#11 Top tips for creating memorable presentations
19 Apr 2023
Contributed by Lukas
At some point in your career - whether you work in communications or not - it’s likely you’ll need to do a presentation. It could be to your bos...
#10 How to choose the right channel mix for your business
12 Apr 2023
Contributed by Lukas
When working in a comms team or for yourself, it pays to put time and effort into developing a channels mix that services both your internal and exter...
#9 Three key principles of crisis communication
05 Apr 2023
Contributed by Lukas
In this week's episode, we’re going to start to tackle a really big segment of comms - crisis communication. Look, there’s a reason I can run...
#8 Five fun things to consider when starting your business
29 Mar 2023
Contributed by Lukas
So you’ve made the decision you’re going to try going out on your own - or even just testing the waters with a side hustle first. That’s awesome...
#7 Formatting hacks that will get your written comms read
22 Mar 2023
Contributed by Lukas
We’ve all been there - you get a long email or message in a message app and you just don’t read it. Why? It’s not interesting or relevant, doesn...
#6 How to adapt your communication style
15 Mar 2023
Contributed by Lukas
In today’s episode we’re going to be delving into the world of tailoring your communications. As you’ve probably picked up by now from me bangin...
#5 How to write a solid comms plan
08 Mar 2023
Contributed by Lukas
It's the number-one thing I've been asked to write or help with in my 20-plus years in communications - a comms plan!In this episode I give ...
#4 Three top tips for measuring your communication success
01 Mar 2023
Contributed by Lukas
Measurement ... sounds boring and hard, but it's so necessary for comms pros! It helps you continuously learn, improve and ideate, and helps you ...
#3 How I started my business
22 Feb 2023
Contributed by Lukas
As promised in episode one, this podcast will be a mixture of comms tips and stories from a small business owner! In this episode, I'll answer a ...
#2 The three outcomes every comms plan should have
15 Feb 2023
Contributed by Lukas
If you're writing comms plans (or you think you might be asked to write a comms plan at some point), then this episode is for you!We're stic...
#1 Welcome to Corporate Comms!
07 Feb 2023
Contributed by Lukas
Welcome to the first episode of Less Chatter, More Matter, the podcast where I talk all things comms and business ownership!In this introductory episo...