Let's Talk Loyalty celebrated its first birthday in August 2020, so in episode 49, I was celebrating this milestone with some special guests. It featured my friends from the Loyalty Academy, with a focus on the scholarship competition that listeners could enter, with one lucky listener winning a FREE Loyalty Academy Scholarship worth $1,750!My two guests on this show - Graeme Thomson, a Director of the Loyalty Academy, and Emily Ong who was a recent graduate of the course. In this short summary episode, I summarise the background and approach taken by the Loyalty Academy for anyone studying the CLMP, which is designed to support loyalty professionals with ideas and concepts they can use immediately in their day to day roles around the world.Show Notes:1) Let's Talk Loyalty Episode 49 - One Year Anniversary 2) Graeme Thomson - Director of the Loyalty Academy3) Emily Ong - CLMP

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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