#469: HEMA's Heritage and Values Drive Customer Loyalty : (Short Summary Show)

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Recorded12 Dec 2023

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Show notes

In this weeks episode of Let’s talk “a little” loyalty, Tom Peace reviews the original podcast where Paula was joined by Karlijn Van Den Berg, HEMA’s Loyalty & CRM Manager, based in the Netherlands, who shares her insights on how to drive customer loyalty the old-fashioned way.With an incredible heritage of almost 100 years, HEMA’s approach to business showcases some of the key principles that drive customer loyalty – values like simplicity, consistency, and fairness.Show Notes :- 1) ⁠ Karlijn Van Den Berg⁠2) ⁠HEMA’s3) ⁠⁠⁠⁠#269: HEMA's Heritage and Values Drive Customer Loyalty

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