This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV.Hosted by Paula Thomas, today's episode features the announcement of guest host Lisa Brightwell – the Founder and Managing Director of Bright Insights Consulting - a boutique loyalty consultancy firm based in the UAE.Bright Insights is a renowned consulting firm who are designing, building and running loyalty programs for some of the best known and most respected brands in this region.In today’s episode, you’ll hear the extraordinary expertise that Lisa will be sharing with you each month, including her own insights, insights from her guests and her extended team of industry experts.Please enjoy today’s conversation with Lisa Brightwell from Bright Insights Consulting.Show notes:1) Lisa Brightwell2) Bright Insights Consulting3) The Monk Who Sold His Ferrari

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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