"I burst into tears because I couldn't boil the ham" Uisce Éireann Problems
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What is the main topic discussed in this episode?
Good afternoon. You are very welcome to LiveLine. 51551 is the text number. You can send me an email. LiveLine at rte.ie or message or call on the WhatsApp 087 484 888.
What issues are residents facing with Uisce Éireann?
I want to... Read you something from the Irish Water Isgaira homepage. This is the About Us section. Isgairan is responsible for the delivery of secure, safe and sustainable water services for the people of Ireland. Liz Broderick, are you getting secure, safe and sustainable water services?
No, we certainly aren't, Ciarán. Thanks so much for calling me. I am speaking on behalf of we've set up a residence group it's Conard Residence Water Action Group now there's been problems in our area going on 30 years but it's really come to a head in about the last 15 months I have to apologise to the phone line the baby's asleep in the car so I had to stand outside the car but then we have 184 logs of water out which has been the 16th the day before Paddy's day 2025. Sorry, say that again, how many? Yes, 184.
In just over a year?
Logs. We have had, we had a period there before Christmas, sorry, 2024, my apologies, 2024. We had a period there just before Christmas where we were 10 consecutive days without water. We are now on our third day without water. The problem in our area is, so I live in Clonard, it's just outside Enfield, it's in Enfield and Kinnagad, beautiful area. But we live in a housing estate and there is a pump house, so we're depending on a well. The pump house was originally built for the first phase of the homes in 2004. It's not just for purpose, though. It was built originally for about 15 to 20 homes. We now have about 300 to 400 residents on that line and another housing estate was put onto it. We have a school and we have two HSE-run homes.
So I formed this group just out of pure frustration because it's incredibly difficult day to day to try and raise a family. I mean, it's been three days now since I've been able to put a wash on it. It's been three days since I've been able to put a dishwasher on it. It's incredibly difficult, but there's a whole lot of other issues there. There's fire safety, number one. We don't have access to any sort of water. If the fire brigade come, they need to make sure they bring the water with them. The school has had to close on quite a few occasions because of this. health and safety issues. We also, now I have been dealing with the Ishghe Eireann. They are incredibly difficult to deal with. We have had our TDs and our local representatives working really, in fairness to them, they have been working really, really hard from all various parties on our behalf.
But they're just treated with complete contempt. my local TV managed to get a virtual meeting with Ishgha Eireann it was over a year ago with representatives from Ishgha Eireann and it was just the rinse and repeat the same issues planning and resources and money and all that sort of stuff now the other thing I know I'm going to miss out a few bits here but the other thing is we live in the most beautiful area planning permission has gone around us for nursing homes over the years, for housing estates, for crèches, and they've all been turned down because of the water infrastructure. Now, on the most basic level, I just, like, I got up this morning to fill my kids' water bottles to school and I couldn't fill their water bottles.
It's part and parcel of the human right. I have been on to the data, sorry, the communication regulator, I was told that would take about 18 months for that to come to any sort of resolution. Ishka Air and Alfa, they keep closing. The other problem is that we have kept a reference. And I would strongly advise anyone, and I know there's lots of other areas with problems with water, keep a log and a reference number of every single phone call you make. What they're doing and what they have been doing is, so you ring, you get a reference number. And what happens is our pump house breaks down. stuff, the manganese or whatever in the water, but it's because the pump head can't cope with the capacity apart from everything else.
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Chapters
8 chapters
1
What is the main topic discussed in this episode?
0:04–0:26
2
What issues are residents facing with Uisce Éireann?
0:26–5:00
3
How has the water supply situation changed over the years?
5:00–11:40
4
What frustrations do residents express about communication with Uisce Éireann?
11:40–16:39
5
How do residents document their water supply issues?
16:39–19:41
6
What are the health and safety concerns related to water shortages?
19:41–29:33
7
How do local representatives respond to residents' water complaints?
29:33–38:40
8
What is the impact of water issues on families with children?
38:40–55:00