What separates successful shops from unsuccessful ones? The people. As a leader, taking care of your people is paramount. So how do you manage and lead your people better? By following the Golden Rule. How do you apply the “Golden Rule” in business? Mike Ruge—the Integrator and Experience Director at ZENGERS—shares what that looks like and it can transform your business in this episode of MakingChips. Because if you aren’t taking care of your people, they won’t be MakingChips and if they’re not MakingChips, you’re not making money. BAM! Segments [0:16] Take advantage of Thomas™ programs [4:10] Manufacturing News: Tesla is changing perspectives [8:45] Applying the Golden Rule in your business [14:33] Palo Alto Networks Industrial OT Security [16:07] Ask questions to collaborate on a solution [22:26] How to shift your culture in the right direction [25:34] How to address underperformance [35:02] Some BIG changes at ZENGERS and Hennig [37:06] Learn how to be more empathetic [38:06] Learn more about IMTS+ [39:31] How to keep yourself accountable Resources mentioned on this episode Mike Ruge on LinkedIn Thomas™ Programs Tesla on YouTube Palo Alto Networks Industrial OT Security Marketplace Chaplains IMTS+ Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

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“What did the council decide on item 42?” — answered with the speaker and the moment.