What if you could measure your shop's success against the industry’s best—and discover exactly where you can improve? In this episode, we’re launching a groundbreaking new series with Modern Machine Shop to help you do just that. We’re joined by Brent Donaldson, who walks us through the powerful Top Shops program—a game-changing benchmarking tool that reveals everything from machine utilization to employee engagement. The Top Shops survey isn’t just another tool; it’s a blueprint for success. By comparing your shop to the industry’s top performers, you’ll uncover where you’re excelling and, just as importantly, where you can level up. The data is real, actionable, and tailored to your shop’s unique performance. This series will equip you with the insights and strategies needed to push your shop to the top. We dive deep into the key performance indicators (KPIs) that distinguish high-performing shops from the rest. Whether it’s tracking financial metrics like profit margins and revenue per employee, or operational benchmarks such as first-pass quality yield and machine uptime, the Top Shops program provides a comprehensive look at what it really takes to run a successful, high-performing shop. We’ve seen firsthand how filling out the survey has led to tangible improvements in our own businesses. Now, we’re sharing those lessons with you. In each episode, we’ll break down KPIs, share practical strategies, and provide expert advice that you can apply to your own shop right away. If you’re ready to optimize your operations, build a winning team, and increase your profitability, this series is for you. Don’t miss out—tune in and start applying these proven strategies today. The road to becoming a top shop starts here! Segments (0:15) Take the Modern Machine Shops Top Shop Survey (1:46) The case for non-standard education (4:16) Introducing Brent Donaldson from Modern Machine Shop (5:00) The importance of benchmarking your shop (9:22) The origin of the Top Shops program (and how it works) (16:10) KPIs that top shops track and how they set themselves apart (23:04) Why you need to invest in ProShop ERP (24:41) The key metrics that define a top shop (33:37) The importance of having a leadership team to track KPIs (36:35) What’s next in the Machine Shop MBA series? (41:41) The Top Shops conference at the NASCAR Hall of Fame (46:06) Make sure you check out the Lights Out podcast! Resources mentioned on this episode Take The Modern Machine Shop Top Shops Survey Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.