Last week on MakingChips, we sat down with Craig Zoberis of Fusion OEM for the first half of a two part interview. This week, we cover a range of topics relating to a company’s Core Values. In part two of this episode, Craig shares with us his set of Core Values that define his company while guiding his team member’s actions. Later on, Craig presents us with his insight about the difference between generic Core Values, or what he calls “The Ticket of Doing Business”, and meaningful Core Values that resonate with his employees. The Right Core Values: Strive for Simplicity Show Gratitude Be Flexible Have Fun See Possibilities Go Home Safely Episode Outline: [1:23] – The Daily Huddle [4:00] – How to Handle Sharing Bad News [6:00] – Identifying Bottlenecks [7:00] – Managing Different Schedules [9:00] – Expectations of the Huddle [11:00] – The Three “I’s” [12:15] – Jim Asks Whether Everyone Gets It [15:45] – Employee Growth and Trust [16:30] – The Wrong Core Values [18:45] – The Right Core Values [23:50] – Jason on Core Values [25:40] – Fusion OEM’s Monthly Rock Star Program [30:29] – Jason’s Call to Action for Listeners [32:00] – Outtakes (Craig and Jason Discuss Books) Mentioned in this Episode: Nuts!: Southwest Airlines’ Crazy Recipe for Business and Personal Success No, the Customer is Not Always Right « Albert’s Organics Blog Blog – Fusion OEM Traction: Get a Grip on Your Business [Book] The E-Myth Revisited [Book] Double Double – Cameron Herold Vern Harnish Exponential Organizations

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“What did the council decide on item 42?” — answered with the speaker and the moment.