On today’s episode of MakingChips, we welcome back our good friend Ray Ziganto, President of Bi-Link, to the show. Bi-Link is a global mechanical component supplier that specializes in Stamping, Injection Molding, Die Cut, EMI/RFI Shielding, and Assembly. Today’s topics of discussion include advancements in manufacturing technology, 3D measurement systems & scanners, and IMTS “Orphans”. Later on we shift the conversation to marketing analysis, strengthening business relationships with your top customers, and product development. -- Episode Structure: [02:10] - Mecca of the Industry [03:30] - Welcome Ray Ziganto [05:08] - Advancements in Technology [08:30] - 3D Systems & Scanners [13:05] - IMTS Orphans [16:04] - The Marketing Pendulum Swings [18:10] - Analyzing Marketing Results [21:08] - Separating from a Customer [23:20] - Ray’s Product Development [25:50] - Conclusion of Episode Mentioned in this Episode: Bi-Link Ray Ziganto | LinkedIn We Want to Hear From You, The Metalworking Nation: • [email protected] • [email protected] • [email protected] Telephone: (312) 725-0245

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“What did the council decide on item 42?” — answered with the speaker and the moment.