FULL SHOW NOTES: https://podcast.nz365guy.com/367 A short introduction about Massoud Dehkordi’s life. Massoud talks about how he did cross paths with Microsoft as his career journey started Massoud elucidates the difference between Automation and Business Process Management A conversation on how customers use BPM and what are the typical use cases Massoud talks about the type of organizations that he typically finds that have the requirement for a business process management tool Massoud talks about AgileXRM Massoud shares how does AgileXRM differ from BPM products in the market How do Power Automate and AgileXRM work together? Where can people get information about AgileXRM? Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

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