FULL SHOW NOTEShttps://podcast.nz365guy.com/278John Wiese's hobbies and interests. Talks about John’s career background. A brief introduction about John Wiese’s journey within Microsoft to his current role and what's involved. John’s involvement with Surface Duo, Flutter Dev, Dart and Dynamics 365 Customer Insights An overview of what Dynamics 365 Customer Insights is What makes Dynamics 365 Consumer Insights so Powerful Find out more about Microsoft Partner Training A conversation about how customers use Customer Insights Determine if customer Insights is best for your organization? Explore all about Audience Insights and Engagement Insights Learn about the Architecture of Customer Insights Discusses how Machine Learning and AI fit into Dynamics 365 Customer Insights Talks about Connectors available and the gaps. Discover what's new in this wave release that John is excited about. Examples of the use cases in the B2B as well as B2C What does John see in Public Sector and NGO's when it comes to Customer Insights? Customer Insights vs Azure Synapse Introduction to Azure synapse How do Azure synapse and customer insights work together? Resources Mentioned Customer Insights partner resources (including on-demand training videos/labs): https://aka.ms/CIPartner Customer Insights videos: https://aka.ms/CITV Customer Insights in Under 5: https://aka.ms/CIUnder5 Customer Insights docs: https://docs.microsoft.com/en-us/dynamics365/ai/customer-service-insights/overview Customer Insights Roadmap: https://dynamics.microsoft.com/en-cy/roadmap/overview/?group=dynamics-365&subgroup=dynamics-365-customer-insights Azure Synapse overview: https://docs.microsoft.com/en-us/azure/synapse-analytics/overview-what-is Flutter: https://flutter.dev Surface Duo: https://www.microsoft.com/en-us/surface/devices/surface-duo Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

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