FULL SHOW NOTEShttps://podcast.nz365guy.com/294Find out more about Frank Weigel’s life and family background. What Frank does when not working. A conversation about Frank’s educational and career background. Frank Weigel’s journey within Microsoft. Talks about Frank’s role and what’s involved. Understanding Customer Insights. A discussion about the two elements of Customer Insights. What is a Customer Data Platform (CDP)? Tell me about Microsoft's CDP product? Why do originations want to achieve a 360-degree view of their customers? How does Master Data Management system differ from CDP? An overview of Microsoft orchestration. How has Covid impacted the way customers look at CDP? What Frank is seeing from Partners when it comes to CDP? With most products licensed by those who can access the software, how does this work with Dynamics 365 Customer Insights? Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

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