For this episode, we are joined by Dr Shingisai Chando, a published academic and Research Fellow of the POCHE Indigenous Health Centre at the University of Sydney to unpack the question: what does it mean for healthcare systems to be culturally safe? A big question, but one Shingisai tackles with detail and depth. Dr Chando talks to us about how cultural competence changes in different health contexts and across different communities but emphasises the underlying issues of racism in the workplace, as well as the importance of trust, belonging, and true community engagement to build trust. Produced by: Adubi Plange, Dr Amy McHugh, Sarah Mashman Podcast Artwork: Zein Arif Resources: Below are some of Shingisai’s academic works related to this episode of the Cultural Competence Collective: Article: Chando, S., Howell, M., Dickson, M., Jaure, A., Craig, J., Eades, S., Howard, K. (2024). Factors informing funding of health services for Aboriginal and Torres Strait Islander children: perspectives of decision-makers. Australian Journal of Primary Health, 30(5), PY24054 Article: Chando, S., Dickson, M., Howell, M., Jaure, A., Craig, J., Slater, K., Smith, N., Nixon, J., Eades, S., Howard, K. (2022). Delivering health programs for Aboriginal and Torres Strait Islander children: Carer and staff views on what's important. Health Promotion Journal of Australia, 33(S1), 222-234. Article: Chando, S., Howell, M., Young, C., Craig, J., Eades, S., Dickson, M., Howard, K. (2021). Outcomes reported in evaluations of programs designed to improve health in Indigenous people. Health Services Research, 56(6), 1114-1125 Mental Health Support Services: For University of Sydney staff: CONVERGE Converge offers multiple dedicated helplines for specialist services: All staff: 1300 687 327 First Nations helpline: 1300 287 432 LGBTQIA+ Helpline: 1300 542 874 Domestic and Family Violence Helpline: 1300 338 465 Aged Care Helpline: 1300 035 337 Disability and Carers Helpline: 1300 243 543 Youth and Student Helpline: 1300 687 399 Spiritual and Pastoral Care Helpline: 1300 772 435 www.convergeinternational.com.au Wellmob – social, emotional and cultural wellbeing resources for Aboriginal and Torres Strait Islander people https://wellmob.org.au/ 24-hour crisis hotlines 13 Yarn Beyond Blue LifeLine: NSW Mental Health Line Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network

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