OverDog: Dog Daycare & Boarding Business Tips
Episodes
253: How to Finally Stop Guessing on Your Schedule
28 Apr 2026
Contributed by Lukas
What if the biggest drain on your profits isn’t your pricing, your marketing, or even your staffing… but the way you schedule your team? In this e...
252: Turn Demand Into Dollars: Dynamic Pricing for Pet Resorts
21 Apr 2026
Contributed by Lukas
If you’re still charging the same price every day of the year, this episode might make you a little uncomfortable—in a good way. Joined by Chris T...
251: Smart Money vs Fast Money: Financing Growth in the Pet Care Industry
14 Apr 2026
Contributed by Lukas
When growth opportunities show up in the pet care industry, they rarely wait around. In this episode, Fern sits down with financing experts Claire Cro...
250: The Pet Resort Website Wake-Up Call
07 Apr 2026
Contributed by Lukas
Most business owners think if their website looks great, it must be working. But what if that beautiful site is quietly leaking customers? In this epi...
249: Improving Your Payroll Margins
31 Mar 2026
Contributed by Lukas
If payroll is eating your lunch every month and you’re not totally sure why, this episode is going to hit home. In this special replay, we’re shar...
248: How to Handle Staff Drama Without Losing Your Culture (or Your Mind)
24 Mar 2026
Contributed by Lukas
Running a dog daycare or boarding facility means working with a lot of people, a lot of personalities… and inevitably, a little (or a lot) of workpl...
247: How to Upgrade Your Facility Without Regretting It Later
17 Mar 2026
Contributed by Lukas
If you’ve been thinking about renovating your facility, this episode is your wake-up call. We’re joined by the team at TWC who live and breathe pe...
246: Finding Balance in Your Pet Resort
10 Mar 2026
Contributed by Lukas
Running a pet care business can feel like you’re constantly juggling moving parts — revenue swings, staffing strain, marketing pushes, and a workl...
245: Beyond Bowls & Beds: Selling the Experience
03 Mar 2026
Contributed by Lukas
Most pet resorts are still marketing boarding, daycare, and grooming like they’re basic services—and that’s exactly why they’re blending in. I...
244: Unconventional Marketing Ideas For Pet Resorts
24 Feb 2026
Contributed by Lukas
If you’re feeling stuck doing the same old marketing and wondering how everyone else keeps coming up with fresh ideas, this episode is going to ligh...
243: 3 Ways Pet Resorts Can Intentionally Invest in Their Staff
17 Feb 2026
Contributed by Lukas
In this episode of the Overdog Podcast, we're digging into the staffing challenges that dog daycare and boarding businesses face—and more impor...
242: Knowing When Something Needs To Change in Your Pet Resort
10 Feb 2026
Contributed by Lukas
Feeling stuck in your business but can’t quite put your finger on why? In this episode, we’re diving deep into the subtle warning signs that it mi...
241: Keeping Dogs Healthy in Your Pet Resort - Part 2 - Airborne Disease Protection
03 Feb 2026
Contributed by Lukas
Ever feel like your pet resort is a ticking time bomb for airborne illnesses? In this episode, we dive deep into the invisible threats swirling throug...
240: Keeping Dogs Healthy in Your Pet Resort - Part 1 - Fecal Testing
27 Jan 2026
Contributed by Lukas
What if one out of every five dogs walking through your doors had a hidden health threat—and you had no idea? In this episode, Fern kicks off a powe...
239: What Pet Resorts Can Learn From Other Industries
20 Jan 2026
Contributed by Lukas
What if the best strategies to grow your dog daycare or boarding business weren’t even in the pet industry? In this episode, Fern opens the door to ...
238: 10 Things Successful Pet Resorts And Why Others Struggle
13 Jan 2026
Contributed by Lukas
You’re working hard, but are you doing the right things to grow your pet resort? In this episode, Fern is joined by Overdog team members Kasey and A...
237: The State of the Pet Resort Industry in 2026: Where We Are & What’s Coming Next
06 Jan 2026
Contributed by Lukas
It's a new year, and with 2026 officially underway, this episode is all about gearing up for what's next in the pet care industry. Fern brea...
236: Creating An Elevated Boarding Service No Matter What Kind of Pet Resort You Have
30 Dec 2025
Contributed by Lukas
Want to add luxury boarding options but think your space just isn’t built for it? In this episode, Fern sits down with Fred Silber of Pet Therapeuti...
235: Getting Your Pet Resort’s Accounting and Bookkeeping Right
23 Dec 2025
Contributed by Lukas
This week’s episode is all about the one area of your business you really don’t want to mess up—your finances. Fern sits down with Jerry Joshva ...
234: How Your Pet Resort Can Become More Resilient
16 Dec 2025
Contributed by Lukas
Running a pet resort is never a smooth ride, and in this episode, Fern dives into the art of staying resilient through the rollercoaster. From shiftin...
233: Are you Ready for Expansion
09 Dec 2025
Contributed by Lukas
Thinking about opening another location or leveling up your current facility? In this episode Fern brings on two longtime friends—and industry insid...
232: Smarter, Not Busier: How Automation Can Redefine Pet Care
02 Dec 2025
Contributed by Lukas
If you think automation is just for tech giants, think again. In this episode, Fern sits down with Irem Metin, Chief Product Officer at Goose, to talk...
231: Fueling the Front Line: How Staff Energy Shapes Your Entire Pet Resort
25 Nov 2025
Contributed by Lukas
Your staff might be showing up—but are they showing up with energy? In this episode, Fern dives into a powerful but often overlooked force in your p...
230: Creating Unforgettable Service in Your Pet Resort
18 Nov 2025
Contributed by Lukas
What if your pet resort delivered the kind of service that made people rave about you—and gladly pay more? In this episode, you’ll learn how to ta...
229: Holiday Hustle: Your December Marketing Game Plan
11 Nov 2025
Contributed by Lukas
December isn’t just for hot cocoa and ugly sweaters—it’s actually a powerful month to fine-tune your marketing, max out holiday bookings, and po...
228: The Power of Gratitude: Turning Thankfulness into a Business Strategy
04 Nov 2025
Contributed by Lukas
Ever wonder how something as simple as gratitude could actually boost your business? In this episode, Fern breaks down how appreciation isn’t just a...
227: Importance of Consistency In Your Pet Resort
28 Oct 2025
Contributed by Lukas
What if the secret to finally leveling up your pet business wasn’t some new hack or tool, but something a lot simpler—and often overlooked? In thi...
226: Finding Joy While Building Your Pet Business
21 Oct 2025
Contributed by Lukas
What if the secret to growing your business isn’t in the metrics—but in your mindset? In this soul-stirring episode, Fern gets real about what it ...
225: Cultivating an Owner Mindset in Your Managers
14 Oct 2025
Contributed by Lukas
What if your general manager could think and act like a business owner—fully invested, capable, and trusted to lead your team? In this episode, Fern...
224: Toxic Employees: The Culture Cancer That Can Destroy Your Pet Resort
07 Oct 2025
Contributed by Lukas
Toxic employees can quietly destroy everything you've worked to build—your team morale, your client experience, and your overall business cultu...
223: How Pet Resorts Can Use ChatGPT To Save Time, Money and Stay Ahead
30 Sep 2025
Contributed by Lukas
AI isn’t just for tech giants and sci-fi movies anymore—it’s here, it’s powerful, and it’s ready to transform your pet business if you let i...
222: Stepping Back To Move Your Business Forward
23 Sep 2025
Contributed by Lukas
Sometimes the best way to grow your business is to hit pause and take a hard look at what’s really working—and what’s not. In this episode, Fern...
221: How to Turn Failure Into Success
16 Sep 2025
Contributed by Lukas
Ever feel like you're the only one who can’t seem to get things right? This episode is your permission slip to stop beating yourself up and sta...
220: The 3-Tier Facebook Strategy to Attract, Engage, and Convert Pet Resort Customers
09 Sep 2025
Contributed by Lukas
Struggling to make Facebook actually work for your dog daycare or boarding business? You're not alone—and you're probably just a few tweak...
219: Why Employees Leave - And How to Keep Them Longer
02 Sep 2025
Contributed by Lukas
If you’ve ever felt like you're stuck in a revolving door of employees, this episode is about to hit home. Fern teams up once again with his bu...
218: Why Customers Leave — and How to Keep Them Coming Back
26 Aug 2025
Contributed by Lukas
If your numbers are down and you’re stressing about getting more leads in the door, you might be looking at the wrong problem. In this episode, we&a...
217: Using Psychological Selling Techniques To Boost Sales
19 Aug 2025
Contributed by Lukas
If you’ve ever wished more people would say “yes” to your services, this episode is going to open your eyes. Fern dives into the fascinating wor...
216: How To Find The Right Staff
12 Aug 2025
Contributed by Lukas
If you’ve ever felt like staffing your pet care business is an endless headache, you’re not alone — and this episode of the Overdog Podcast is p...
215: How To Outwork & Outsmart Just About Anyone
05 Aug 2025
Contributed by Lukas
This week on the Overdog Podcast, Fern opens up about his own unconventional journey — one filled with risks, pivots, and a relentless drive to outw...
214: Your Staff’s Perspective About Work
29 Jul 2025
Contributed by Lukas
Ever wondered what it really feels like to work in your own dog daycare or boarding business? This episode flips the script by diving deep into the st...
213: Missed Calls Are Killing Your Business (and How To Fix It)
22 Jul 2025
Contributed by Lukas
Are your phones helping or hurting your business? In this episode of the Overdog Podcast, Fern uncovers a common but overlooked problem in dog daycare...
212: Creating a VIP Experience
15 Jul 2025
Contributed by Lukas
Ever wonder how you can seriously stand out in the pet care industry? In this episode of the Overdog Podcast, Fern shares a game-changing insight spar...
211: How to Delegate and Step Out of the Day-to-Day in Your Pet Resort
08 Jul 2025
Contributed by Lukas
You're halfway through the year—are you where you thought you’d be? In this episode of the Overdog Podcast, we hit pause to take stock of the...
210: What Iconic Brands Can Teach You About Running a Pet Resort
01 Jul 2025
Contributed by Lukas
Ever wonder how mega-brands like Apple, Nike, and Disney build such loyal followings—and how you could channel that same magic into your dog daycare...
209: The IBPSA and Their New Forum Conference
24 Jun 2025
Contributed by Lukas
Get ready to go behind the curtain of one of the pet care industry’s most influential yet often misunderstood organizations—IBPSA. In this episode...
208: Competition Won’t Kill Your Business - Complacency Will
17 Jun 2025
Contributed by Lukas
Are you so busy eyeing the competition that you’re missing what’s really stalling your pet business? In this episode of the Overdog Podcast, Fern ...
207: Where Pet Resorts Are Falling Short
10 Jun 2025
Contributed by Lukas
In this episode of the Overdog Podcast, we're diving into the often-overlooked blind spots that could be silently sabotaging your pet care busine...
206: The Algorithm of Success
03 Jun 2025
Contributed by Lukas
What if growing your pet care business wasn't about guessing your way through it, but following a step-by-step formula that’s already been prov...
205: The Questions You Should Be Asking
27 May 2025
Contributed by Lukas
Think you're asking the right questions about your business? Think again. In this episode, Fern and Overdog’s own Director of Operations, Kasey...
204: Building a Brand Not a Business
20 May 2025
Contributed by Lukas
Is your dog business just a set of services, or is it a brand that people feel something about? In this episode of the Overdog Podcast, we're tak...
203: How To Make Your Pet Business Memorable
13 May 2025
Contributed by Lukas
In this episode of the Overdog Podcast, we're diving into what it really takes to make your pet care business stand out in a crowded market. It’...
202: Breaking Down the Big Debates in Pet Care
06 May 2025
Contributed by Lukas
Today we're diving into the big debates shaking up the dog daycare and boarding world. From whether you should offer discounts, have seven-day-a-...
201: Tips For Starting a New Pet Business
29 Apr 2025
Contributed by Lukas
Thinking about starting your own dog daycare or boarding business? In this episode of the Overdog Podcast, Fern brings on two seasoned experts from Th...
200: Breaking Free of Your Limiting Beliefs
22 Apr 2025
Contributed by Lukas
To celebrate the 200th episode of the Overdog Podcast, Fern is joined by Patrick and Dana Lyons for a quick recap of the recent Overdog Business Retre...
199 : Creating A Fun Scent Space
15 Apr 2025
Contributed by Lukas
If you think enrichment is just about tossing a few toys into the play area, think again. In this episode, Fern sits down with Kim Buchanan of Fetch D...
198: The Easy Way To Get Vet Records
08 Apr 2025
Contributed by Lukas
In this episode of the Overdog Podcast, we're diving into one of the most frustrating challenges pet care businesses face—keeping up with clien...
197: How AI Can Help Your Pet Resort
01 Apr 2025
Contributed by Lukas
Feeling overwhelmed in your pet business and wondering how to keep up with all the tech talk flying around? You're not alone. In this episode, Fe...
196: Answers To Your Burning Questions
25 Mar 2025
Contributed by Lukas
In this episode of the Overdog Podcast, it’s all about answering your biggest questions. Fern not only dishes out valuable advice for dog daycare an...
195: How Bark Ave Sets Trends & Innovates
18 Mar 2025
Contributed by Lukas
The pet care industry is evolving fast, and staying ahead means being open to change. In this episode, we sit down with Michelle Sarwas from Bark Aven...
194: Dealing with the Stress of Running a Pet Business
11 Mar 2025
Contributed by Lukas
Running a pet care business is stressful—there’s no way around it. But what if you could change the way you experience stress instead of letting i...
193: Crafting Your Vivid Vision for Business & Life
04 Mar 2025
Contributed by Lukas
If you don’t have a crystal-clear vision of where you want your business and life to be in the next few years, how do you expect to get there? In th...
192: The Art of Raising Prices
25 Feb 2025
Contributed by Lukas
Raising prices—it’s one of the most dreaded tasks for pet business owners, but it’s also one of the most necessary. How do you do it without sca...
191: Lessons From The Dragon
18 Feb 2025
Contributed by Lukas
What the hell does Bruce Lee have to do with running a pet care business??? More than you might think. In this episode, we dive into some of the legen...
190: Are You a Boss or a Leader?
11 Feb 2025
Contributed by Lukas
Are you running your business like a boss or leading it like a true leader? There’s a big difference, and it impacts everything—from your team’s...
189: Fixing the Headaches with Grooming as a Service
04 Feb 2025
Contributed by Lukas
We welcome back industry veteran Joe Zuccarello, who shares his extensive knowledge from over 40 years in the pet care industry. Joe, a leader at Para...
188: 6 Real World Business Blunders To Learn From
28 Jan 2025
Contributed by Lukas
In this episode we focus is on critical business missteps that serve as powerful lessons for pet business owners looking to stay ahead of the curve. W...
187: Creating a Better Environment With Staff Training
21 Jan 2025
Contributed by Lukas
Today we’re talking about how you can create a more structured and enjoyable environment for dogs and staff alike. With insights from the team at Pa...
186: State of the Pet Care Industry 2025
14 Jan 2025
Contributed by Lukas
As the pet care industry evolves, staying ahead requires more than just growth—it’s about adapting to change and building a strong foundation. In ...
185: Auditing Your Pet Business
07 Jan 2025
Contributed by Lukas
In this episode of the Overdog Podcast, Fern welcomes Candace D’Agnolo, founder of Pet Boss Nation, for an engaging discussion about how pet busines...
184: Dock Diving As A Service
31 Dec 2024
Contributed by Lukas
In this episode of the Overdog Podcast, Fern invites Krista Lofquist, owner of Wagging Tails in Connecticut, to discuss her unique journey and the exc...
183: How To Make Next Year Your Best Year
26 Dec 2024
Contributed by Lukas
In this episode of the Overdog Podcast, we dive into how pet businesses can make 2025 their best year yet. We’ll talk about how to evaluate the past...
182: Selling Your Pet Resort
17 Dec 2024
Contributed by Lukas
No matter what stage your business is in, it’s always a good idea to begin with the end in mind—which, in the pet industry, often means the eventu...
181: Prioritizing Your Mental Health
10 Dec 2024
Contributed by Lukas
Running a dog daycare or boarding business can be incredibly rewarding, but it also comes with unique stresses—long hours, emotional demands, and th...
180: Boosting Employee Morale
03 Dec 2024
Contributed by Lukas
Today we’re diving into the impact of employee morale on pet resorts and how creating a positive work environment can lead to a better company cultu...
179: The Smart Way To Build Out Your Facility
26 Nov 2024
Contributed by Lukas
In this episode of the Overdog Podcast, we’re joined by Jeff Adney from TWC, a leading expert in designing and building pet care facilities. We dive...
178: Optimizing Your Operations
19 Nov 2024
Contributed by Lukas
Discover how to organize your pet care facility for maximum effectiveness. Alex Varney, VP of Operations at Pinnacle Pets walks you through how to ide...
177: Adding Transportation To Your Services
12 Nov 2024
Contributed by Lukas
In this episode, we dive into the ins and outs of adding a transportation service to your pet resort or daycare. Joined by Katrin “Kay” Green from...
176: The Power of Going Luxury
05 Nov 2024
Contributed by Lukas
In this episode we dive into the world of luxury branding and explore how positioning your pet care business as a premium service can set you apart in...
175: The Dangers Of Success
29 Oct 2024
Contributed by Lukas
In this episode, we’ll explore the potential pitfalls that pet business owners face after reaching success. Achieving your business goals is an incr...
174: What’s New In Enrichment Daycare
22 Oct 2024
Contributed by Lukas
The big buzz in the dog daycare industry is enrichment. Everyone seems to be talking about it, and many businesses have been rolling out different enr...
173: Fern’s Top 5 Books For Personal and Business Growth
15 Oct 2024
Contributed by Lukas
You and your business will always be limited by the knowledge you don’t have. The good news is that there’s no shortage of places to learn and exp...
172: Employee Wellness: Enhancing Productivity and Retention
08 Oct 2024
Contributed by Lukas
In this episode, we’re diving into why employee wellness is not just a corporate buzzword but something that can make a huge difference in your dog ...
171: Running a Private Dog Park as a Service
01 Oct 2024
Contributed by Lukas
Dog parks are great in theory but often flawed in reality. Wouldn’t it be amazing if you could start your own private indoor dog park, creating a sa...
170: The Power of Specializing
24 Sep 2024
Contributed by Lukas
It may seem that offering services to cater to every dog and person is the best way to grow your business and maximize revenue. However, this approach...
169: Is Your Pet Business Legally Prepared?
17 Sep 2024
Contributed by Lukas
Building and running a pet business involves managing many different aspects to ensure success. One area that I often see neglected is the legal consi...
168: Hiring a Reservation Specialist
10 Sep 2024
Contributed by Lukas
There are a few key positions in your pet business that are critical to the amount of revenue you bring in. Not having the right people in these posit...
167: Running Summer Camps In Your Daycare
03 Sep 2024
Contributed by Lukas
How would you like it if your summer daycare numbers didn’t decrease, but actually increased? And what if that increase caused a ripple effect, lead...
166: Marketing Your Pet Business on a Budget
27 Aug 2024
Contributed by Lukas
When times get tough and money gets tight, you still need to bring in new customers and try to increase your revenue. To accomplish that and get yours...
165: Thriving In A Down Economy
20 Aug 2024
Contributed by Lukas
One thing is certain: nothing stays the same—in life or in business. When the economy takes a dip, business owners may panic and overreact, leading ...
164: How To Create Location Pages To Help Your SEO
13 Aug 2024
Contributed by Lukas
If you really want your pet business to show up in online searches, you need to focus on search engine optimization (SEO). What stops most people from...
163: 5 Things Your Marketing Needs to Do
06 Aug 2024
Contributed by Lukas
Too many pet businesses are only focusing on one or two marketing angles as they are promoting their business. This limited approach will only give yo...
162: The Art of Gift Giving To WOW Your Customers
30 Jul 2024
Contributed by Lukas
One of the ways to create a positive relationship with your clients is using gift giving in your marketing plan. Surprising your clients with somethin...
161: Creating Your Company Core Values
23 Jul 2024
Contributed by Lukas
To build a business and brand that your staff, your customers, and everyone who comes in contact with your business understands and can get excited ab...
160: Pet Business Financing Success Secrets
16 Jul 2024
Contributed by Lukas
Whether you’re just beginning your journey on building your pet business or have an existing facility that you’re looking to expand upon, you’re...
159: Going From The Underdog To The Overdog
09 Jul 2024
Contributed by Lukas
Running a pet business can be very overwhelming at times. With all the different things you need to do in your business and competition always on the ...
158: How To Run Team Meetings
02 Jul 2024
Contributed by Lukas
If you want to keep your staff on the same page and get them working as a cohesive team, you’ll need to have some meetings. The problem is that if y...
157: Engaging Your Human Clients More
26 Jun 2024
Contributed by Lukas
If you want to create a pet business that excites, not only your dog customers, but the human clients that bring them, you need to focus on constantly...
156: Changing The Way You Interview & Hire Staff
17 Jun 2024
Contributed by Lukas
Finding and keeping good staff is something that comes up again and again in this industry. The main reason that you’re not finding the fright peopl...
155: Growing To Multiple Locations & Building a Brand
11 Jun 2024
Contributed by Lukas
If you’ve ever dreamed about growing your pet business to multiple locations and creating a recognizable brand that customers love, this is the epis...
154: Get a Boost To Your Busienss By Newtorking
04 Jun 2024
Contributed by Lukas
Building and growing a pet business is not only challenging but also lonely. Your friends and family members don’t really understand what you’re g...