Psychological tactics in waiting tables and running restaurants, with Robin Dibble

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People Who Read People: A Behavior and Psychology Podcast not yet transcribed

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Recorded01 Jun 2024

Publisherfeeds.megaphone.fm ↗

Handlerec:8294157

Show notes

A talk with Robin Dibble, an experienced Albuquerque-area service industry professional who’s worked in every aspect of the business, from waiting tables, to cooking, to managing restaurants and night clubs. Topics include: psychological strategies servers use to get more tips; how menu design can affect what people order; reading customer satisfaction as a restaurant manager; the factors in deciding to cut someone off from drinking; lighting and acoustics considerations when designing a comfortable space. This is a reshare of a 2019 talk. Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠. Learn more about your ad choices. Visit megaphone.fm/adchoices

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