PhorestFM: Building a Stronger Industry, Together

Jess Joy on Creating Systems and Cultures That Don’t Mistake Coping for Success

29 May 2025

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[312] Co-founder of the neurodivergence community and training platform I Am Paying Attention (@iampayingattention), Jess Joy, along with best friend and business partner Charlotte Mia, is championing change in the way we all work, one radically honest conversation at a time. This episode is no different, featuring vulnerable shares of lived experiences and an exploration of how the pace, pressure, unspoken expectations or the structure of businesses might be pushing some of the most talented and creative team members into quiet survival mode, shame and/or burnout. We get into: 🧠 Commonly used terms, concepts, their definitions and why understanding them matters 🔍 How masking, burnout, and sensory overwhelm often go unacknowledged in professional work settings ⚙️ Why many “difficult” or “high maintenance” behaviours might actually be indicative of the invisible labour of being “fine” at work ✋ Questions salon owners and managers can start asking themselves and their teams today to create neuroinclusive cultures Bold, affirming, and full of practical reflection, this conversation is your invitation to rethink inclusion not as a perk, but through the lens of universal design.. Learn more about and access I Am Paying Attention's toolkit, course, training offerings and free resources here. Purchase 'How Not to Fit In,' co-authored by Jess Joy and Charlotte Mia, here. Enjoyed the episode? Leave a rating and review on Apple Podcasts! Click here to subscribe to the PhorestFM email newsletter or here to learn more about Phorest Salon Software. This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

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13:00H | 21 DIC 2025 | Fin de Semana

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2ª PARTE | 06 ENE 2026 | EL PARTIDAZO DE COPE

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El Partidazo de COPE

3ª PARTE | 22 ENE 2026 | EL PARTIDAZO DE COPE

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El Partidazo de COPE

3ª PARTE | 04 MAR 2026 | EL PARTIDAZO DE COPE

01 Jan 1970

El Partidazo de COPE

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PhorestFM: Building a Stronger Industry, Together

Jess Joy on Creating Systems and Cultures That Don’t Mistake Coping for Success

This episode hasn't been transcribed yet

Other recent transcribed episodes

13:00H | 21 DIC 2025 | Fin de Semana

10:00H | 21 DIC 2025 | Fin de Semana

12:00H | 20 DIC 2025 | Fin de Semana

2ª PARTE | 06 ENE 2026 | EL PARTIDAZO DE COPE

3ª PARTE | 22 ENE 2026 | EL PARTIDAZO DE COPE

3ª PARTE | 04 MAR 2026 | EL PARTIDAZO DE COPE

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