[297] Drawing from themes already being discussed at the Salon Owners Summit nearly eight years ago, this part-catch-up-part-rerun episode explores the rise of micromanagement and what we can do about it. Reconnecting with Valerie Delforge (International Business Strategy Consultant & Author) on the podcast for the first time since 2017, we spend this first part of the conversation defining micromanagement, exploring the psychological aspects of controlling behaviors and reflecting on the pandemic's impacts on salon management, all the while sprinkling in personal stories and anecdotes. Parts of this conversation were originally released in December 2016 and October 2017 as part of Season 1. Links: Learn more about The Delforge Group Purchase Valerie Delforge's Book, "I'd Rather Do It Myself: From Micromanagement to Leadership" Click here to subscribe to the PhorestFM email newsletter: https://bit.ly/3WvQiI7 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments. Leave a Rating & Review: http://bit.ly/phorestfm Read the transcript, or click here to learn more about Phorest Salon Software.

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