[263] For the past 12 months, Verna Wall (Research Manager), Rich Cullen (Lead Product Designer) and the Phorest Research Team have been on the road visiting salons and on Zoom, starting conversations with business owners all over the world. They've been looking at the data and asking questions, all with a simple motive: to find out what the best salons are doing to be successful. Featuring Verna Wall, this episode explores what the role of a researcher entails and what research looks like at Phorest, all the while discussing specific data points and insights. Also featured in this episode: Maggie Di Falco, Maggie The Salon @maggiethesalon, USA Sarah Doyle, Templeogue Beauty Clinic @templeoguebeauty, Ireland Patrick Monaghan, Phorest Salon Software Erin Jones, Urban Evolution Salon @urbanevolutionsalon, USA Sheri Hancock, Fine Bella Salon @finebellasalon, USA Stacey Holmes, Steel Blade Men's Salon @steelbladebadassleader, USA Mary Camille King, The Ritz Inc @theritzinc, USA Bonnie Conte, Avalon Salon Spa @avalonsalonspas + Vibe Salon @vibesalonlakezurich, USA Erin Raber, Pin-Up Curls @pinupcurlssalon, USA Links: Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets Read the blog (Verna Wall & Rich Cullen on Success Stories from the Salon Floor – Salon Owners Summit 2023 Recap): https://shorturl.at/fsJM1 Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments. Leave a Rating & Review: http://bit.ly/phorestfm Read the transcript, or click here to learn more about Phorest Salon Software.

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“What did the council decide on item 42?” — answered with the speaker and the moment.