Retail Disrupted

Gen Z's Digital Changing Room – Rachel Levy, Head of Retail & Lifestyle, Snapchat

16 Apr 2026

Contributed by Lukas

Snapchat is no longer just a messaging app — it's Gen Z's discovery engine, digital changing room, and social shopping hub, and it's transforming ho...

ROI Reimagined: The 11 Metrics Every Retail Leader Needs Now

02 Apr 2026

Contributed by Lukas

Traditional ROI is broken. If you're still measuring success with quarterly numbers and like-for-like sales, you're flying blind into the next decade ...

Holland & Barrett CFO: Why Boring AI Beats the Hype

25 Mar 2026

Contributed by Lukas

This CFO doesn't care about ROI. Instead, Vineta Bajaj (Holland & Barrett CFO) believes we should be asking: How will the customer's life change? Will...

Why PayMore's Physical-First Strategy Is Winning the Recommerce Race

17 Mar 2026

Contributed by Lukas

While major chains struggle with closures and declining foot traffic, one category is quietly thriving: recommerce. And at the center of it is a surpr...

How AI Is Changing Shopping: Shopify MD on Agentic Commerce & Retail's Future

12 Mar 2026

Contributed by Lukas

Millions of people are already shopping with AI. It's rewiring how customers discover, browse, and buy products - and we're really just getting starte...

How Fortnum Mason Is Redefining Luxury for the Next-Generation Shopper

09 Mar 2026

Contributed by Lukas

What does "luxury" mean when your brand is over 300 years old, your customers span Gen Z to Royal Households, and your products have to delight both o...

Inside Pets at Home's AI Transformation: What Agentic Shopping Changes for Retail

05 Mar 2026

Contributed by Lukas

What happens when a major retailer hands the reins to AI? In this episode, Natalie Berg is joined by Simon Ellis, Head of AI Transformation and Enterp...

Future-Proofing Footwear Retail: Mastering Inventory & Digital Strategy | Charles Clinkard MD

03 Mar 2026

Contributed by Lukas

On this episode, Natalie Berg welcomes Tim Payne, Managing Director of Charles Clinkard, a leading UK independent footwear retailer with over a centur...

The Psychology of Delivery: UPS Insights from The Delivery Conference

26 Feb 2026

Contributed by Lukas

Delivery isn't a back-end operation anymore – it's a frontline customer experience. In this episode of Retail Disrupted, we unpack the psychology of...

Futureproofing Retail Strategy: The Oxford Playbook (Prof. Jonathan Reynolds)

20 Feb 2026

Contributed by Lukas

The center of retail gravity has shifted. On this episode of Retail Disrupted, Natalie Berg sits down with Jonathan Reynolds, Associate Professor in R...

Agentic Commerce: Why NCR Voyix Says "Months To Minutes" Is The New Standard

19 Feb 2026

Contributed by Lukas

Retail is entering the age of Agentic Commerce – where AI agents don't just recommend products, they autonomously sense, decide, and act to achieve ...

The SURI Story: From D2C Startup to Target Shelves in 3 Years

12 Feb 2026

Contributed by Lukas

How does a challenger brand disrupt a legacy category dominated by giants? SURI co-founders Gyve Safavi and Mark Rushmore have a few ideas. They join ...

Experience per Square Foot: Rethinking the Role of the Store

08 Feb 2026

Contributed by Lukas

Retail is evolving fast — but physical stores still matter more than ever. In this episode of Retail Disrupted, Natalie Berg is joined by Melissa Go...

How The "Happiness" Strategy Added €3 Billion to Unilever

04 Feb 2026

Contributed by Lukas

Can "soft" skills really deliver hard numbers? In this episode of Retail Disrupted, Natalie Berg sits down with Matt Close, a 30-year Unilever veteran...

AI in Retail: Hyper-Personalization, Agentic Commerce & What Comes Next

28 Jan 2026

Contributed by Lukas

AI is no longer hype in retail - it's becoming table stakes. In this episode of Retail Disrupted, we're joined by senior retail and data leaders shapi...

How Estée Lauder is Using AI to Reimagine Luxury Beauty

21 Jan 2026

Contributed by Lukas

How does an iconic luxury beauty group stay relevant in an AI-powered world? Recorded live on stage at London Tech Week's AI in Retail Event in London...

Retail Goes Global: How Brands Win Locally with Cultural Intelligence

15 Jan 2026

Contributed by Lukas

International expansion isn't about copy-and-paste growth — it's about cultural intelligence.  In this episode of Retail Disrupted, Natalie Berg is...

Retail in 2026: Natalie Berg's Outlook & a Deep Dive into Global Logistics with Becky Lombardo

09 Jan 2026

Contributed by Lukas

In this episode of Retail Disrupted, Natalie Berg shares her 2026 outlook and insights from the KPMG Retail Think Tank. She is then joined by internat...

The Future of Barcodes: How GS1 QR Codes Will Transform Retail, Data & Sustainability

17 Dec 2025

Contributed by Lukas

Barcodes are the backbone of global trade. GS1 barcodes are scanned more than 10 billion times a day, helping over two million organisations worldwide...

The Climate Impact of Rice: Fergus O'Sullivan on Nice Rice's Sustainable Mission

09 Dec 2025

Contributed by Lukas

Rice is the one of the most consumed foods in the world, but few people realise it's also a major driver of climate change. In fact, beef is the only ...

How Elf on the Shelf Became a Global Holiday Phenomenon

02 Dec 2025

Contributed by Lukas

Discover how The Elf on the Shelf transformed from a beloved family tradition into a multi-platform global holiday empire. In this episode of Retail D...

Unified Commerce, POS Reinvented & 2026 Retail Tech Trends with Manhattan Associates

25 Nov 2025

Contributed by Lukas

We're getting techie on this episode of Retail Disrupted! Natalie Berg sits down with Keith Dipple of Manhattan Associates to dive into the nuts and b...

Inside Argos' Digital & AI Evolution With Marketing Director Heni Hazbay

17 Nov 2025

Contributed by Lukas

Argos has undergone one of the most visible transformations – from being a catalogue retailer to approximately 80% of sales now coming through digit...

Why Clothes Don't Fit - And How Julia Reynolds is Using AI to Fix Fashion

12 Nov 2025

Contributed by Lukas

Why do so few clothes actually fit? In this episode of Retail Disrupted, host Natalie Berg sits down with retail powerhouse Julia Reynolds to uncover ...

Has Customer Service Become Too Automated? Peter Cross on How Retailers Can Fix It

05 Nov 2025

Contributed by Lukas

Half of UK consumers say customer service feels overly automated, joyless, and exhausting. In this episode of Retail Disrupted, Peter Cross — consul...

The 2 Trillion Dollar Retail Revolution: Inside Whatnot and the Rise of Live Shopping

29 Oct 2025

Contributed by Lukas

Live shopping is transforming e-commerce. It's a $120 billion global market that's expected to hit $2 trillion by 2030. In this episode of Retail Disr...

The Future of Retail: How Ariel Haroush and Future Stores Are Redefining Physical Retail

22 Oct 2025

Contributed by Lukas

In this episode of Retail Disrupted, Natalie Berg sits down with global retail futurist Ariel Haroush, founder of Outform and the visionary behind Fut...

How TikTok Is Powering the Era of Discovery Commerce

15 Oct 2025

Contributed by Lukas

TikTok is reshaping how people discover, explore, and buy products — and retailers are taking note. In this episode of Retail Disrupted, host Natali...

AI, Agility & the Future of Retail: Key Takeaways from Manhattan Exchange

08 Oct 2025

Contributed by Lukas

Recorded at Manhattan Exchange 2025 in Antwerp, this episode dives into how AI is transforming retail — from search and discovery to customer servic...

M&S, Ebay & Reskinned on Resale, Circular Fashion & the Future of Retail

01 Oct 2025

Contributed by Lukas

Marks & Spencer has just launched its first dedicated resale service on eBay — powered by Reskinned. In this episode of Retail Disrupted, Natalie Be...

Amazon Fresh UK Stores Closing: What Went Wrong & What's Next for Grocery

26 Sep 2025

Contributed by Lukas

Amazon is shutting down its 19 Amazon Fresh stores in the UK — but is this a failure or part of the innovation journey? In this episode of Retail Di...

Not Just Background Noise: Ola Sars on How Music Drives Sales and Shapes Retail

18 Sep 2025

Contributed by Lukas

How often do you notice the background music when you're shopping? 🎶 It's not just "noise" - it can shape how long we browse, how we feel, and even...

Menopause & Retail: Heather Jackson on Meeting the Needs of 1 Billion Women

09 Sep 2025

Contributed by Lukas

Menopause impacts 1 billion women worldwide — but retailers are still failing to meet their needs. In this episode of Retail Disrupted, host Natalie...

Retail Reimagined: Matalan and Toshiba Global Commerce Solutions

04 Sep 2025

Contributed by Lukas

Big changes are happening at Matalan. The 40-year-old British fashion and homeware retailer is making major investments in its stores, products, and d...

How Disruptive Thinking Shaped Holland & Barrett's First Experience Store

30 Jul 2025

Contributed by Lukas

A Pilates studio, health checks, biological age testing and free consultation hubs. These are just some of the features of Holland & Barrett's first e...

The Future of Grocery Retail

17 Jul 2025

Contributed by Lukas

We're diving deep into the world of grocery retail in this special episode, dissecting the latest trends and innovations that are reshaping the sector...

From Instacart to Highstock - an eBay for Discount Inventory

14 Jul 2025

Contributed by Lukas

Camille van Horne is the co-founder & CEO of Highstock, a B2B marketplace that connects big brands with unsold inventory to high quality, global whole...

London Tech Week: Supply Chain Resilience with Tesco, Unilever, DHL

09 Jul 2025

Contributed by Lukas

Recorded live on stage at London Tech Week, Natalie speaks to Kuru Subramaniam, Head of Product at Tesco, Francis Castro, Vice President, Global Custo...

Whistl: Why Fulfilment is the Backbone of E-commerce Success

03 Jul 2025

Contributed by Lukas

Whistl's James Hayes joins Natalie on the podcast to talk about the critical role of fulfilment in e-commerce success. They discuss: The evolution of...

From Skype to Starship: Ahti Heinla on Autonomous Delivery

01 Jul 2025

Contributed by Lukas

Ahti Heinla is the Co-Founder and CEO at Starship Technologies. Previously, he was one of the founders and developers of Skype. He joins Natalie on th...

Automating the Art of Negotiation: How Nibble Lets Online Shoppers Haggle For Lower Prices

23 Jun 2025

Contributed by Lukas

Rosie Bailey is the CEO & Co-Founder of Nibble, an AI negotiation chatbot which can agree deals in less than a minute on anything from luxury watches ...

The AI Value Playbook

18 Jun 2025

Contributed by Lukas

Lisa Weaver-Lambert is the author of The AI Value Playbook, an essential handbook empowering non-technical business leaders to formulate a perspectiv...

Amazon Prime VP Jamil Ghani: "Prime is Not A Loyalty Program"

11 Jun 2025

Contributed by Lukas

Jamil Ghani is the Worldwide Vice President of Amazon Prime, leading product, technology, marketing, decision science, operations, and finance teams t...

Nadine Merabi: 800% Growth Was the Worst Thing That Ever Happened

02 Jun 2025

Contributed by Lukas

Global fashion designer Nadine Merabi shares her inspiring journey, from teaching herself how to sew by watching YouTube to becoming a successful fash...

Pacsun CEO: "We've Sold 200,000 Pairs of Jeans on TikTok"

27 May 2025

Contributed by Lukas

Pacsun CEO Brieane Olson sits down with Natalie on the sidelines at the World Retail Congress. They discuss: Staying culturally relevant: how Pacsun ...

Not a One-Trick Pony: Nobody's Child Founder on Becoming More Than a Dress Brand

22 May 2025

Contributed by Lukas

Andrew Xeni is the Founder/Chairman of Nobody's Child and Soreto, and Founder/CEO of Fabacus. He joins Natalie for a video episode which can be watche...

World Retail Congress: What Did We Learn?

15 May 2025

Contributed by Lukas

Andrew Busby joins Natalie live from the World Retail Congress to reflect on key takeaways from the event. They discuss why AI is only as good as the ...

Delivering the Future: Amazon Leaders on AI, Robotics, Last Mile, and Same-Day Delivery

07 May 2025

Contributed by Lukas

Live from Amazon's 'Delivering the Future' event in Dortmund, Germany, Natalie speaks to three Amazon execs about today's announcements: Rocco Bräun...

Aisle to Algorithm: David's Bridal's New CEO on Retail Transformation

03 Apr 2025

Contributed by Lukas

Kelly Cook is the newly appointed CEO of David's Bridal. She joins Natalie on the podcast to discuss how David's Bridal is embarking on the biggest sh...

Real-Time Retail: Why Fashion Retailers Need to Embrace AI

01 Apr 2025

Contributed by Lukas

With extensive experience in merchandising, Beatriz Ciraudo has worked with global brands such as Lacoste, Salvatore Ferragamo, Louis Vuitton, Dior, a...

Kingfisher's Head of AI on Agentic AI, Visual Search, Chatbots, and Sustainability

25 Mar 2025

Contributed by Lukas

Mohsen Ghasempour is the Group Director of AI at Kingfisher. He joins Natalie on the podcast, live from the Retail Technology Show press briefing, to ...

Sneakers and Scaling with The Sole Supplier Founder

20 Mar 2025

Contributed by Lukas

It's Neurodiversity Celebration Week. Natalie shares her own neurodiversity journey and speaks to fellow ADHD-er and founder of The Sole Supplier, Geo...

Ebay's Global Fashion GM on Secondhand, Sustainability, and the Say-Do Gap

18 Mar 2025

Contributed by Lukas

Kirsty Keoghan is responsible for eBay's global fashion business. She joins Natalie to discuss the evolution of the fashion category on the platform, ...

Jigsaw CEO: Uncertainty And Disruption Is Our New Normal

11 Mar 2025

Contributed by Lukas

Hash Ladha, CEO of Jigsaw and former CEO of Oasis and Warehouse, joins Natalie to discuss fashion retailing, the resurgence of accessible luxury, and ...

AllSaints Founder: The World Cannot Afford Fast Fashion

05 Mar 2025

Contributed by Lukas

Stuart Trevor is the Founder of AllSaints and STUART TREVOR, his eponymous sustainable fashion brand that launched in 2023. He joins Natalie to talk a...

Every Little (Bit of Innovation) Helps: Chatbots, Digital Twins, Autonomous Stores, and Drones with Tesco

26 Feb 2025

Contributed by Lukas

Jane Mustoe, Senior Technology Director at Tesco, joins Natalie to discuss how Tesco is using tech to redefine both customer and colleague experiences...

Keep the Customer in the Room: Marketing Insights from Asda and Waitrose

18 Feb 2025

Contributed by Lukas

Martin George, former Customer Director at Waitrose, and Jessica Cole, Senior Director Own Brand, Masterbrand, Customer Strategy & Propositions, at As...

South African Retail: Lessons from a Former Massmart Exec

12 Feb 2025

Contributed by Lukas

Nazim Cassim is a retail veteran who served on the Massmart board during the Walmart acquisition. Today, he splits his time between South Africa and D...

Post-Death Consumerism

06 Feb 2025

Contributed by Lukas

What happens in the digital afterlife? Do you even need to be alive to be a consumer? Should retailers and brands be thinking about a post-death strat...

Powering the Pop-Ups

30 Jan 2025

Contributed by Lukas

Matt Hopkins, Founder of IND!E, joins Natalie to discuss the evolution of pop-up shops, the role of small and medium-sized enterprise (SME) brands in ...

Resale Revolution with Goodwill CEO Steve Preston

21 Jan 2025

Contributed by Lukas

Did you know that over 80% of the U.S. population lives within a 10-mile radius of a Goodwill store or location? Live from the NRF Big Show in NYC, Na...

Co-op's Technology Director on Grocery Retail Transformation

14 Jan 2025

Contributed by Lukas

Live from the NRF Big Show, Co-op's director of technology Ian Cox joins Natalie to discuss: NRF highlights and practical use cases for AI in food re...

Social Commerce Lessons From TikTok's Top Candy Seller

09 Jan 2025

Contributed by Lukas

How did a family-run confectionery shop in Devon become the UK's #1 seller of sweets on TikTok? George Robinson, Managing Director of SoSweet, shares ...

Personalized: Customer Strategy in the Age of AI

16 Dec 2024

Contributed by Lukas

On the final episode of 2024, Natalie is joined by authors Mark Abraham and David Edelman to discuss their new book, Personalized: Customer Strategy i...

What Retailers Can Learn From the Navy Exchange

10 Dec 2024

Contributed by Lukas

Rich Honiball is the EVP and Global Chief Merchandising & Marketing Officer for NEXCOM (Navy Exchange Service Command). He joins Natalie on the podcas...

Decarbonising Deliveries

03 Dec 2024

Contributed by Lukas

Murvah Iqbal, co-CEO and co-founder of HIVED, is on a mission to revolutionise the delivery industry. Founded in 2021, the all-electric delivery start...

Marketplaces are the New E-Commerce

26 Nov 2024

Contributed by Lukas

Marc Vicente, Group Digital Director at Kingfisher, joins Natalie for a comprehensive discussion around e-commerce, AI, marketplaces, retail media, an...

Why Did Amazon Fresh Fail in Germany?

21 Nov 2024

Contributed by Lukas

Boris Planer, Founder and Managing Director of Future Consulting, joins Natalie to discuss the news that Amazon is terminating its online grocery serv...

Digital Transformation Lessons with Primark and Ann Summers

18 Nov 2024

Contributed by Lukas

Paul Edney, Technology Director Channels at Primark, and Jeanette Copeland, Technology Director at Ann Summers, join Natalie to discuss lessons from t...

Amazon Haul, What Makes Vinted Special, Advent Calendar Fever

14 Nov 2024

Contributed by Lukas

Natalie discusses the launch of Amazon Haul, the retailer's new Temu-like storefront where most items are under $10 and delivery takes up to two weeks...

Perfecting the Price: Tips for a Successful Black Friday

04 Nov 2024

Contributed by Lukas

The Black Friday deals started as early as Halloween here in the UK (yes, really – see Boots, John Lewis, Currys) and mainland Europe isn't far behi...

From Cinnabon to Carvel: How GoTo Foods is Driving Global Growth

28 Oct 2024

Contributed by Lukas

Dave Mikita is the President of International and Retail Channels at GoTo Foods (formerly Focus Brands). He joins Natalie on the podcast to discuss ho...

Gen AI Chatbots, Empowering Staff and Sustainability

17 Oct 2024

Contributed by Lukas

Live from Barcelona, Green Retail World's Editor Ben Sillitoe joins Natalie on the podcast to share what they learned at Manhattan Exchange this week....

Embrace Technology With Heart and Mind

14 Oct 2024

Contributed by Lukas

Live from Barcelona, Pieter Van den Broecke, EMEA Leader, Supply Chain Commerce Strategies at Manhattan Associates joins Natalie to discuss: Europe's...

Faire Game: How Indies Can Level the Playing Field

01 Oct 2024

Contributed by Lukas

Faire is the largest global b2b marketplace for independent retailers. In this episode, Faire's UK General Manager Charlotte Broadbent joins Natalie t...

Malls, Makeup and Meme Stocks with Gary Kusin

23 Sep 2024

Contributed by Lukas

Gary Kusin, co-founder of GameStop and Laura Mercier Cosmetics, joins Natalie on the podcast to discuss:  GameStop's origins: what inspired Gary and...

Amazon Must Disrupt Itself

25 Jul 2024

Contributed by Lukas

From the rise of Temu and Shein to immersive digital commerce - and not to mention the resurgence of good old-fashioned bricks & mortar retail - Amazo...

Disrupt or Be Disrupted: Natalie Berg on the Future of Retail

22 Jul 2024

Contributed by Lukas

This week, Natalie is answering the questions rather than asking them! She speaks to Rishad Tobaccowala who is the former Global Strategy and Growth O...

Leaders Leap: Transforming Your Company at the Speed of Disruption

15 Jul 2024

Contributed by Lukas

Steve Dennis is a strategic advisor, keynote speaker, podcast host, and bestselling author of Remarkable Retail. He joins Natalie to discuss the findi...

Pop-Up Retail and Keeping Dept Stores Relevant

28 Jun 2024

Contributed by Lukas

David Blakeney, former Store Development Director at House of Fraser and Sook, joins Natalie to discuss: -    Why physical retail is on the cusp of ...

Ikea Roblox, Walmart Drones & AI Update, Pretty Little Thing Charging for Returns

13 Jun 2024

Contributed by Lukas

The interview from this episode originally aired on The Globalist from Monocle Radio. Natalie discusses the latest global retail stories with Georgina...

Perpetual Innovation with ex-Pandora and The Body Shop Boss

05 Jun 2024

Contributed by Lukas

Jeremy Schwartz was the turnaround CEO of Pandora, the world's largest jewellery company with 2,500 stores and e-commerce sites in 90 countries. Prior...

The Retail Leader's Roadmap with Brian Librach

24 May 2024

Contributed by Lukas

Brian Librach, former VP of Stores at Urban Outfitters, Pacific Sunwear and Old Navy, joins Natalie to discuss his new book: The Retail Leader's Roadm...

The Real Reason Blockbuster Failed

14 May 2024

Contributed by Lukas

James Keyes, Former 7-Eleven and Blockbuster CEO and author of EDUCATION IS FREEDOM: The Future Is in Your Hands, joins Natalie on the podcast to disc...

It's a Density Game, with Deliveroo's Paul Wilkinson

30 Apr 2024

Contributed by Lukas

Paul Wilkinson, Product Director at Deliveroo and former Tesco and Amazon exec, joins Natalie to discuss: •    Quick commerce: what went wrong and...

Ken Towle on Supermarket Trends, Shrinkflation, International Retail

27 Mar 2024

Contributed by Lukas

Former Tesco director and Nisa CEO Ken Towle joins Natalie on the podcast to discuss: •    The retail and consumer outlook. •    Why shrinkfl...

Hyper-Localism, Cinemas, High Street Regeneration

14 Mar 2024

Contributed by Lukas

Have you been to Catford Mews or Peckham Levels? Then you'll know what can be achieved by transforming disused car parks and empty retail units into v...

International Women's Day with Dame Zandra Rhodes

05 Mar 2024

Contributed by Lukas

It's International Women's Day this week and who better to speak to than the iconic and wonderfully inspirational fashion designer Dame Zandra Rhodes...

Retail Veteran Nigel Oddy on Treating Shoppers as VIPs

27 Feb 2024

Contributed by Lukas

Natalie speaks to Nigel Oddy, currently CEO of the UK and Europe's leading golf retailer American Golf, and previously CEO of House of Fraser, New Loo...

The Future of Retail with Chris Browne

21 Feb 2024

Contributed by Lukas

Chris Browne, former Global Retail Director at Ted Baker, joins Natalie to discuss: Visual AI and the opportunities for fashion retail   How tech c...

TV Dragon Theo Paphitis on Successful Retailing

13 Feb 2024

Contributed by Lukas

Natalie speaks to TV dragon, retail magnate and small business champion Theo Paphitis live on stage at Springfair. They discuss: Digital transformati...

N Brown Retail CEO Sarah Welsh on Women in Retail

05 Feb 2024

Contributed by Lukas

Prefer video? You can watch Sarah and Natalie's conversation on YouTube. This episode is part of a collaboration with the Richmond Retail & E-commerce...

Helen Dickinson on the BRC's 2024 Retail Manifesto

23 Jan 2024

Contributed by Lukas

Prefer video? Watch Helen and Natalie's conversation on YouTube. Helen Dickinson OBE, CEO of the British Retail Consortium, joins the podcast to discu...

Why Currys is Nick Bubb's 2024 Pick

17 Jan 2024

Contributed by Lukas

Retail analyst and consultant Nick Bubb joins the show to discuss: Christmas trading results - winners and losers. Why electricals retailing is poise...

A Year of Stagnation

12 Jan 2024

Contributed by Lukas

Paul Martin, KPMG's Global Head of Retail, joins Natalie for a wide-ranging discussion on: Bifurcation of retail winners and losers Why consumers wil...

The Shoplifting Epidemic

14 Dec 2023

Contributed by Lukas

Chris Noice, Communications Director at the Association of Convenience Stores, joins Natalie to discuss Britain's shoplifting epidemic. They explore:...

Inflation, 'Insperiences', Industry Outlook for 2024

06 Dec 2023

Contributed by Lukas

Richard Lim, CEO of Retail Economics, joins Natalie for a wide-ranging discussion on: The health of the UK consumer and why 2024 will be a year of tw...

In Conversation with John Boumphrey, Amazon UK Country Manager

29 Nov 2023

Contributed by Lukas

Amazon UK boss John Boumphrey joins Natalie on the podcast to discuss: How is Amazon extending the life of returned goods through its Second Chance p...

'Positively Dissatisfied' M&S, Trailblazer Next, Black Friday Predictions

22 Nov 2023

Contributed by Lukas

Retail expert Maureen Hinton joins Natalie to discuss retailer resilience. Which fashion retailers are defying the economic climate and what is the se...

It's Going To Be A Bumper Black Friday

14 Nov 2023

Contributed by Lukas

Love it or loathe it, Black Friday has become a permanent fixture on the UK retail calendar. In this episode, Natalie shares her predictions and gener...