SaaS Interviews with CEOs, Startups, Founders
1395 Kahuna Helps Marketplaces Keep Buyers and Sellers Engaged, Way more than $3m in ARR
20 May 2019
Chapter 1: How does Kahuna focus on customer engagement?
Guys, my new book, How to Be a Capitalist Without Any Capital, just hit the Wall Street Journal bestseller list.
Chapter 2: Why does Kahuna price based on volume and usage?
It's ranking extremely high on Kindle and Audible. And I want to thank you guys for grabbing it.
Chapter 3: What motivated the CEO to join Kahuna?
If you haven't bought it yet, here's what James Y. said in an Amazon review on March 8th. He said, literally, a step-by-step blueprint for conquering the world and building your own empire.
Chapter 4: How has Kahuna scaled its operations internationally?
Five stars. It's a verified purchase.
Chapter 5: What strategies does Kahuna use to manage customer churn?
He goes on to say, if you like doing things the hard way, don't read this book.
Chapter 6: How does Kahuna achieve high net revenue retention?
for everyone else who appreciates someone showing you what to do and why it works step by step so you can rinse and repeat and accomplish the same results. Read this book now in all caps.
Chapter 7: What are the financial metrics indicating Kahuna's growth?
He then says, pro tip, stock up on highlighters while you're adding this to your Amazon cart, you'll be using them. This book should be required reading for every entrepreneur, startup or founder, business person, and human. Seriously, Nathan isn't in a kind of class that cuts through all the bull crap, he used a different word, to show you what you need to do and how to do it.
If success came with an instruction manual, this book would be it.
Chapter 8: What insights can be drawn from the Famous Five segment?
We'll be stocking up and handing these out as Christmas gifts to all my friends and colleagues. If I could give this book a six-star review, I would. From James, James, thank you. All you that listen to the podcast, thank you so much. SaaS founders are loving the book. Go grab an Audible version right now at capitalistbook.com.
If you're a parent right now trying to raise entrepreneurs, think about getting them in some kind of competitive sport. Teach them ambition. Lots of things you can tie back together. But anyway, Samir, again, had a lot of success, SAP success factors. 2012, a company called Kahuna launched. They then pursued him in 2016. He joined full-time.
The company now has 40 full-time folks based in Redwood, California, helping marketplace companies keep buyers and sellers engaged on both sides. Very tricky problem. He's solving it. They've raised $50 million to do it. Currently have about $100 million. customers that pay anywhere between three grand and 30 grand per month.
So their run rate today is somewhere between three million and 36 million. They're growing between 100 and 200 percent year over year. Net retention in terms of revenue is over 100 percent also. So healthy expansion revenue based off volume and usage metrics. This is the top entrepreneurs podcast where founders share how they started their companies and got filthy rich or crash and burn.
Each episode features revenue numbers, customer counts, and other insider information that creates business news headlines. We went from a couple of hundred thousand dollars to 2.7 million.
I had no money when I started the company.
It was $160 million, which is the size of many IPOs. We're a bit strapped. We have like 22,000 customers. With over 5 million downloads in a very short amount of time, major outlets like Inc. are calling us the fastest growing business show on iTunes. I'm your host, Nathan Latka, and here's today's episode. Hello, everyone. My guest today is Samir Patel.
He joined a company called Kahuna in August of 2016 as its CEO. Before Kahuna, Samir was GM at SAP and SuccessFactors, where he led the team responsible for making SAP a leading provider of collaboration solutions, serving over 35 million subscribers. Samir received a bachelor's and master's degrees from Babson College and Boston University. Samir, are you ready to take us to the top?
Let's do it, man.
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