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SaaS Interviews with CEOs, Startups, Founders

824: Brilliant Ad Tech Hedge: $8m Managed Services Firm RockerBox Adds $1k/mo SaaS Product

26 Oct 2017

Transcription

Chapter 1: What is the main topic discussed in this episode?

0.031 - 2.935 Nathan Latka

Founder of Rockerbox, we'll do 8 million bucks in revenue this year.

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Chapter 2: What is Rockerbox and how does it operate?

2.975 - 7.921 Nathan Latka

Launched Hindsight, totally different market, almost hedging that model of managed services, professional services.

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Chapter 3: How does Hindsight complement Rockerbox's services?

8.242 - 31.271 Nathan Latka

Has about 13 customers, doing MRR of about 15 grand per month. Again, helping people like Vimeo understand what their website visitors are doing before and after visiting the site so they can do marketing and increase conversions at a significantly higher rate. This is The Top, where I interview entrepreneurs who are number one or number two in their industry in terms of revenue or customer base.

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Chapter 4: What has been Rockerbox's revenue growth since its inception?

31.771 - 46.288 Nathan Latka

You'll learn how much revenue they're making, what their marketing funnel looks like, and how many customers they have. I'm now at $20,000 per top. Five and six million. He is hell-bent on global domination. We just broke our 100,000-unit soul mark.

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Chapter 5: How does Rockerbox acquire and manage customer data?

46.308 - 54.482 Nathan Latka

And I'm your host, Nathan Latka. Many of you listening right now don't have time to listen to every B2B SaaS CEO that I've interviewed.

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Chapter 6: What challenges does Rockerbox face with customer scaling?

54.782 - 66.565 Nathan Latka

If you want to get access to the database I've created with year-over-year growth rates, customer accounts, margins, and many, many other data metrics and data points, you can go to getlatka.com. Here's the thing, though.

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Chapter 7: How does Hindsight contribute to Rockerbox's overall revenue?

66.846 - 84.916 Nathan Latka

This database... I keep it to myself. It's so freaking valuable. And to preserve the quality of the data and make sure that the people that have access to it have a true advantage, I'm only letting 10 companies on each month. So we're full this month, but you can go to getlatka.com to get on the waiting list for next month. And look, there's big people on the waiting list.

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Chapter 8: What strategies does the guest use for customer acquisition?

84.976 - 94.652 Nathan Latka

I mean, the biggest VCs you've ever heard of. You've probably heard of them. They're big, private equity, billions and billions under management. So it's an impressive waiting list. Go get on now at getlatka.com.

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94.868 - 119.779 Nathan Latka

hello everybody my guest today is ron jacobson he's the co-founder and ceo of rockerbox and hindsight ron was a product manager at app nexus and a proud mcgill alum you can follow ron at twitter at rj jacobson we're gonna dive into his story today ron are you ready to take us to the top yeah thanks for having me nathan good so first off explain the relationship between rockerbox and hindsight and then explain what they do and how you make money

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120.063 - 134.927 Ron Jacobson

Of course. So I started Rockerbox just about three years ago. We're an online marketing technology company. Just around nine months ago, based off a lot of customer feedback, we actually launched a secondary offering, Hindsight, which is an off-site analytics platform. And it's complementary to our main business.

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134.948 - 144.383 Ron Jacobson

So our main business, Rockerbox, we work with a bunch of brands and agencies running advertising campaigns. And Hindsight is an analytic platform helping companies to better understand who their customers are.

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144.363 - 166.033 Nathan Latka

is it fair to say that the business models are very different rocker rocker box is very much kind of managed service and hindsight is very much sass exactly yeah and that was part of the and that was part of the reason we decided to launch hindsight too we wanted to have those complementary business models yep no it makes a lot of sense now are they on different cap tape i mean have you actually legally separated them or they're really part of the same company

166.013 - 174.314 Ron Jacobson

Part of the same company. We branch off hindsight onto its own destination URL, primarily just for marketing reasons, made it easier to message the product.

174.595 - 179.888 Nathan Latka

So, okay, give me some more of the backstory here. Rockerbox, what year did you launch it in and how many folks are on the team?

180.712 - 198.961 Ron Jacobson

Sure. So we started the company in early 2014. We're 18 folks today. High-level Rockerbox was founded under this idea that recent user behavior is extremely interesting. This idea of what has someone done online in the last 30, 60, 90 minutes. And we go to marketers and help them actually try to acquire customers by targeting users based off this recent user behavior.

199.502 - 201.084 Ron Jacobson

And that was really the genesis of Rockerbox.

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