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SaaS Interviews with CEOs, Startups, Founders

EP 383: Prospect.io $0 to $17k in MRR in 6 Months, 400 Customers

11 Aug 2016

Transcription

Chapter 1: What is the main topic discussed in this episode?

0.031 - 23.802 Nathan Latka

This is The Top, where I interview entrepreneurs who are number one or number two in their industry in terms of revenue or customer base. You'll learn how much revenue they're making, what their marketing funnel looks like, and how many customers they have. I'm now at $20,000 per top. Five and six million. He is hell-bent on global domination. We just broke our 100,000-unit soul mark.

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24.083 - 51.672 Nathan Latka

And I'm your host, Nathan Latka. Okay, Top Tribe, this week's winner of the $100 is Zach Faron. He's a 22-year-old Apple employee, and he's listening to the show and loving it. For your chance to win $100 every Monday, simply subscribe to the podcast on iTunes now and then text the word NATHAN to 33444 to prove that you did it to enter. This is episode 383.

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51.812 - 66.792 Nathan Latka

Coming up tomorrow morning, you'll hear from Carissa Hill, who has turned Facebook Live into webinars. She sold over $105,000 on her last Facebook Live. She'll break down how she does it, including the psychology and the tools she uses.

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67.632 - 93.015 Nathan Latka

top tribe good morning to you our guest this morning is vincenzo and i got to tell you you know this guy he's his company's prospect.io but he's been an entrepreneur for almost 10 years in the web industry mainly software as a service or sas he's currently the founder and ceo of prospect dot io so vincenzo rugiro are you ready to take us to the top

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92.995 - 125.042 Vincenzo Ruggiero

yeah all right let's do this so first things first what is prospect.io and how do you make money um so prospect.io is a software an online software sas software in fact what we do is you know sales prospecting automation uh so we help sales representatives to do prospecting online uh in a more efficient way you know Great. So, tell us how you make money. What are the plans? Yes, that's a SaaS.

125.062 - 137.104 Vincenzo Ruggiero

So, basically, we sell, you know, we have revenue, recurring revenue. So, you have to, you know, choose a plan and then pay every month and we make money like that.

137.364 - 142.273 Nathan Latka

And so, tell us, let's go back to last year, 2015, what was total revenue?

142.253 - 151.263 Vincenzo Ruggiero

Yeah. So just to be clear, we created this company six months ago. So we are only six months old. Got it. Okay.

151.283 - 153.266 Nathan Latka

So that would have been what month? What month did you launch?

Chapter 2: What is Prospect.io and how does it generate revenue?

259.71 - 278.314 Nathan Latka

Right, great, 400 paying customers. So here's one thing people are gonna be wanting to know. You in six, well, what is it, seven, you're seven months old now at this point. You launched in January 2016, it's now July 2016. You've gone from nothing to 400 paid customers paying 45 bucks a month on average for a total of 17,000 bucks in monthly recurring revenue. How did you do that?

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278.354 - 280.497 Nathan Latka

What's one thing that's driven the most customers?

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280.477 - 310.935 Vincenzo Ruggiero

So we don't do direct marketing like paying advertising or things like that. I like to say that we try to create value for our customers. So that creates a lot of word of mouth. A lot of people are referring our tool to other customers. We also have some kind of partnership with Close.io and Pipedrive because we have native integration with these two CRMs.

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311.417 - 314.584 Nathan Latka

How do they drive your users? Walk us through what that flow looks like.

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314.665 - 342.173 Vincenzo Ruggiero

Yeah, that's pretty easy. We are just listed on their website. Close.io made a blog post about us. We did a discount for people coming from Close.io. So yeah, that's mainly what we do. And of course, word of mouth, we really try to give a lot of value to our customers, to take care of them. The second hire we made was a customer success manager.

344.056 - 351.686 Vincenzo Ruggiero

Yeah, because we really want our customers to be good with us and to get a lot of value out of the tool.

352.147 - 358.375 Nathan Latka

Let's just talk about Close.io. How many customers has Close.io driven you, would you guess, out of the 400?

358.709 - 363.88 Vincenzo Ruggiero

Oh, I don't have the exact number, but something like 50, maybe. Okay.

364.2 - 367.307 Nathan Latka

And what about the other one you mentioned, which was, I forget the name of it.

Chapter 3: How did Vincenzo achieve $17,000 in monthly recurring revenue?

1070.193 - 1080.374 Vincenzo Ruggiero

I think it's two books, in fact, Getting Real and Rework from 37 Signals. Both good.

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1080.695 - 1084.843 Nathan Latka

Both very good. Number two, is there a CEO you're following or studying right now?

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1085.33 - 1094.741 Vincenzo Ruggiero

Yeah, Joel Gascon from Buffer is one of my favorite because of course he shares a lot of things.

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1096.603 - 1100.888 Nathan Latka

That's great. Number three, is there a favorite online tool you have like FreshBooks?

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1102.269 - 1105.333 Vincenzo Ruggiero

Yeah, I use FreshBooks in fact for my personal accounting.

Chapter 4: What strategies did Vincenzo use for customer acquisition?

1105.934 - 1107.135 Nathan Latka

Why do you like them real quick?

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1107.925 - 1113.974 Vincenzo Ruggiero

Because it's simple. It's just simple. Just do the job. I like this kind of tool. Just do the job.

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1114.314 - 1122.646 Nathan Latka

Which job? What do you use them for specifically? Invoicing. For like your agency, when you had agency work and all that?

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1122.666 - 1146.557 Vincenzo Ruggiero

Yeah, from that point, yeah. But I'm still using it because I still do some kind of invoicing on the side. Awesome. Yeah. But yeah, we use Slack every day because we are a remote team. We use Trello and we use appear.in, you know, for conferences and things like that. And that's funny because that's three tools we don't pay for it. That's great. That's very funny.

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1146.577 - 1155.481 Nathan Latka

That's great. Okay, next question, number four. Yes or no, are you getting eight hours of sleep every night? Not, no, with the baby, you know. No chance.

1155.782 - 1159.332 Vincenzo Ruggiero

That's a bit hard, but I try, yeah. I try to sleep well, yeah.

1159.352 - 1167.295 Nathan Latka

All right, well, last question here. You're 32. You've got two little ones. Take us back 12 years, Vincenzo. What do you wish your 20-year-old self knew?

1168.27 - 1176.17 Vincenzo Ruggiero

Um, yeah, just be humble. Uh, I was, I was a bit, uh, you know, uh, arrogant at 20.

1176.811 - 1201.033 Nathan Latka

I'm still arrogant and I'm 26. So we're good. You still have six years. There you go. Well, Top Shrive, you just learned from Vincenzo with Prospect.io who says, be humble. They launched six months ago. The first four months, they grew to about 5K in MRR. They added 12K over the past two months. They're now doing $17,000 in monthly recurring revenue.

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