SaaS Interviews with CEOs, Startups, Founders
EP 495: WebEx Killer +$5M In Revenue, 1.7M Users For Better Online Meetings with BusinessHangouts CEO Gary Guseinov
01 Dec 2016
Chapter 1: What is the main topic discussed in this episode?
This is The Top, where I interview entrepreneurs who are number one or number two in their industry in terms of revenue or customer base.
Chapter 2: What is Business Hangouts and how does it differentiate from competitors?
You'll learn how much revenue they're making, what their marketing funnel looks like, and how many customers they have. I'm now at $20,000 per top. Five and six million. He is hell-bent on global domination.
Chapter 3: How did Gary Guseinov raise capital for USTechSupport and what was its journey?
We just broke our 100,000-unit soul mark. And I'm your host, Nathan Latka. OK, Top Tribe, this week's winner of the 100 bucks is Jose Avila. He is a 17 year old that doesn't want to go to college and he wants to start his own business.
For your chance to win 100 bucks just like Jose every Monday morning, simply subscribe to this podcast on iTunes right now and then text the word Nathan to 33444 to prove that you did it.
Chapter 4: What challenges did Gary face when taking a company public?
Guys, if you want an easy tool to use to book your meetings back to back, to batch your calls, to make sure people actually show up when they schedule, you want to use Acuity Scheduling. It's what I use for all my podcast interviews at nathanlatka.com forward slash schedule. I'll tell you more about how I use it later on in the episode. Nathan Latka here. This is episode 495.
Chapter 5: How many users and customers does Business Hangouts currently have?
Coming up tomorrow morning, you'll learn from Camilo Acosta. He's the CEO of PayByGroup. They've raised $3.4 million and have processed over $10 million in transaction volume to help groups pay for things they want, like vacations or even things from Walmart. Top Tribe, what is up? Good morning.
Chapter 6: What is the pricing model for Business Hangouts and how does it compare to competitors?
Nathan Latke here. Our guest today is Gary Agusinov. He is an investor, operator, and advisor in various technology companies, including Business Hangouts, Incast, Placino, Discovix, and Revenue.com. During his career, he has raised over $100 million in growth capital and structured complex financial transactions.
He's also acquired over 300 million global users for various technology products and services.
Chapter 7: What strategies does Gary use to convert free users to paying customers?
Gary, are you ready to take us to the top? You got it. I was ready. Let's do this. Good.
Chapter 8: What is the current customer acquisition cost for Business Hangouts?
So tell us about the current business, which is business-hangouts.com. What does it do and how do you generate revenue?
It's actually business-hangouts.com. We lost a hyphen sometime along the way here. So yeah, no problem. Good. Business Hangouts is a web conferencing and webinar platform, very similar to Zoom, WebEx, and GoToMeeting. What makes us different is that we're specifically designed for Google Apps.
So if you're a Google user, you have Google Sites, if you're using Gmail, Google Calendar, and you're looking for a webinar, web conferencing solution that's better, faster, easier to use than WebEx or GoToMeeting, you need to come to us.
And so tell us more before we dive deeper into that. You have a history of these kinds of companies. You said you raised over $100 million in growth capital. What companies were you raising capital for?
So one of the companies was U.S. Tech Support. This is a company that I started in 2003. I raised close to $70 million, close to $100 million actually for this company.
What year was that?
This was from 2003 to 2011. Got it. Got it. What happened to that company? So the company was private from 2003 to 2007. In late 2007, September, we took the company public. It's been public on NASDAQ till 2012. And in 2012, it got bought out by a big direct marketing company here in Los Angeles. And it's since then been private.
Were you the sole founder of the business?
I was a co-founder. I had a partner who helped start a company in 2003. And why did you leave it? I left the company because I... Pursued our initiatives. I needed to take a break. I was heads down focused on this business, working crazy hours and taking a company public. And if you've ever taken a company public, it takes a lot of out of you, a lot of energy out of you and needed a break.
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