SaaS Interviews with CEOs, Startups, Founders
EP 592: Bugsee Raises $1.2M Launches Pricing to Help You Know Why Your Mobile App Crashes with CEO Alex Fishman
08 Mar 2017
Chapter 1: What is the main topic discussed in this episode?
This is The Top, where I interview entrepreneurs who are number one or number two in their industry in terms of revenue or customer base.
Chapter 2: What is Bugsee and how does it help mobile app developers?
You'll learn how much revenue they're making, what their marketing funnel looks like, and how many customers they have.
Chapter 3: How does Bugsee's pricing model work for app developers?
I'm now at $20,000 per top. Five and six million. He is hell-bent on global domination.
Chapter 4: What is the significance of Bugsee's customer base and usage rates?
We just broke our 100,000-unit soul mark. And I'm your host, Nathan Latka. Okay, Top Tribe, this week's winner of the $100 is Zach Ferron.
Chapter 5: How did Bugsee secure funding and what challenges did they face?
He's a 22-year-old Apple employee, and he's listening to the show and loving it.
Chapter 6: What lessons did Alex learn from his previous startup failure?
For your chance to win $100 every Monday, simply subscribe to the podcast on iTunes now, and then text the word NATHAN to 33444 to prove that you did it to enter. Nathan Latke here. This is episode 592.
Chapter 7: How does Bugsee differentiate its service for testing and live apps?
And coming up tomorrow morning, you'll learn from XOR Data, which launched in January 2014. And now, in over 12 months, they've put in $800,000 just to build the software. Now, they've raised $6 million to date, and they just announced on the show they raised an additional $2 million for $8 million total.
Chapter 8: What is the current team structure and work model at Bugsee?
They're up to 10 people now. Good morning, everybody. Nathan Latke here, and our guest today is Alex Fishman. He is the founder and CEO of a company called Bugsy.com, which we're going to learn all about. Alex, are you ready to take us to the top?
Yes. Thank you very much for having me.
Good. So tell us what Bugsy does and how do you make money?
Hi. So again, thank you very much for having me today, Nathan. My name is Alex Fishman, and I'm the founder of Bugsy. Bugsy is a bug and crash reporting tool for iOS and Android. And what stands out for Bugsy is that we are providing video network and logs leading up to the event.
So if the app crashes, you're able to see video events of everything that happened in the app leading up to the crash. all the network communication within the app and the server, including the body, as well as all the console logs, everything the app was printing, so you can see exactly what had happened and what led to the problem.
So basically, you not only know what happened, but also what exactly caused that. It's very similar to flight recorder or a black box on a plane. It sits there and quietly records everything and everything goes fine, it doesn't bother anyone, but if something would happen, you're able to recreate what exactly had led to the problem.
Alex, this is like if I'm Airbnb, I might pay Bugsy and every time a user opens Airbnb, if a crash happens, Airbnb would get a video showing what happened on that user's phone and why it crashed. That's very correct. I got it. And how do you make money?
Well, developers pay us to use the service. It's pretty straightforward. Is it?
Well, it might not be straightforward, right? So is it as you go? Is it SaaS? I mean, there's a lot of different models you could be pricing.
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