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SaaS Interviews with CEOs, Startups, Founders

How Male Marketer Does $1.5m Per Month In Womens Cosmetics with Ezra Firestone of Boom! By Cindy Joseph EP 207

29 Mar 2016

Transcription

Chapter 1: How did Ezra Firestone start Boom! By Cindy Joseph?

0.031 - 24.03 Nathan Latka

This is The Top, where I interview entrepreneurs who are number one or number two in their industry in terms of revenue or customer base. You'll learn how much revenue they're making, what their marketing funnel looks like, and how many customers they have. I'm now at $20,000 per talk. Five and six million. He is hell-bent on global domination. We just broke our 100,000 unit sold mark.

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24.05 - 43.909 Nathan Latka

And I'm your host, Nathan Latka. Okay, Top Tribe, this week's winner of the 100 bucks that I give away every Monday is Kim Dust. She's in the entertainment industry and is currently working a full-time day job and doing her side hustle on the side. Kim, congrats.

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43.889 - 66.881 Nathan Latka

For you guys' chance to win $100 every Monday, simply subscribe to the podcast on iTunes now and then text the word NATHAN to 33444 to officially enter. Again, text the word NATHAN to 33444 after you've subscribed. Coming up tomorrow morning, Tom Tribe, and every morning at 6 a.m. Eastern, you'll hear from Chris Valeo.

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67.001 - 71.888 Nathan Latka

He breaks down the art of a profitable book launch with his book, Born For This.

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Chapter 2: What is the philosophy behind Boom's marketing strategy?

73.1 - 91.412 Nathan Latka

Okay, Top Tribe, good morning, good morning. Our guest today is none other than Ezra Firestone. He's a partner in Boom by Cindy Joseph and is the founder and CEO of smartmarketer.com, an information hub for entrepreneurs that I know many of you guys are already studying from.

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91.392 - 110.709 Nathan Latka

As we head, really as a civilization, into the We Are Family Manhattan, an all-volunteer, no-cost-of-administration, non-profit organization, Ezra organizes the redistribution of surplus goods and food to those in need. Again, he's heading that as well. Ezra, are you ready to take us to the top?

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110.729 - 115.633 Ezra Firestone

Yeah, man. Happy to be here. I've never been introduced as none other than Ezra Firestone. Well, there's got to be none.

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115.653 - 129.742 Nathan Latka

I mean, there's no one else's name, Ezra freaking Firestone. I mean, come on. So you are up in New York. We were just talking beforehand about how I'm very warm in Texas and you're very cold in New York. But the business is pretty hot.

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Chapter 3: How does Ezra utilize a universal sales funnel?

129.762 - 131.288 Nathan Latka

Tell us about Smart Marketer.

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131.538 - 151.1 Ezra Firestone

So I actually want to talk about boom because boom is doing about one and a half million dollars a month right now. Smart marketer does well. It's a multi seven figure business. I've got other seven figure e-commerce businesses, but boom has really taken off in the last eight months. And, you know, fundamentally what we sell at boom is actually an idea, a philosophy, a viewpoint.

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151.12 - 156.786 Ezra Firestone

I mean, yeah, we have skincare, we have cosmetics, but ultimately that's not what we're selling people. We're selling them the view.

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157.863 - 180.698 Ezra Firestone

women that they are not losing value as they age and every other product in the market is selling women that they are losing value as they age and they need to stop you know anti-age anti-wrinkle and our philosophy is pro-age and so you know that's kind of the the differentiator with our product line okay so that was a lot i can't wait to dig in so yeah let's focus on boom well first off what's the website people are going to want to reverse engineer kind of what you're doing

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180.678 - 183.902 Ezra Firestone

Sure. It's boom by CindyJoseph.com.

183.922 - 188.668 Nathan Latka

Okay. Boom by CindyJoseph.com. And folks, again, we'll put that in the show notes. Okay.

Chapter 4: What role does content play in engaging customers?

188.749 - 202.146 Nathan Latka

You can just go to my website, Nathan Latka, search for episode 207 here with Ezra. Okay. So Ezra, why don't you tell us first, nobody knows who Cindy Joseph is, unless folks obviously are in that world. Tell us who she is and how you met up.

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202.126 - 222.614 Ezra Firestone

Sure. Cindy Joseph is a makeup artist turned supermodel. She became a model when she was in her fifties because advertisers were starting to realize that the baby boomer generation had all the discretionary income and they needed to put people who looked like them in ads. And, um, I grew up on in an alternative lifestyle experiment, sort of a hippie commune, if you will.

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222.754 - 234.681 Ezra Firestone

And, you know, she would come take courses at my house. And when I was like 17, 18, we became friends. I decided to move to New York. I asked her if I could move in with her. She said yes. So when I was 18, I moved to New York and I was playing poker for a living.

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Chapter 5: How does Boom! By Cindy Joseph handle customer acquisition costs?

234.661 - 252.299 Ezra Firestone

and learning about online marketing. And I had the idea that, you know, I'd like to do an e-commerce business. And I said, hey, you know, we should start a product line. And it just kind of, you know, we would have all these conversations because she was a 50 year old woman. I was an 18 year old guy about ageism, what it's like to be a guy in society, what it's like to be a woman in society.

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252.319 - 254.644 Ezra Firestone

And sort of out of that came this company.

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254.624 - 266.068 Nathan Latka

I would have loved to been a fly on the wall. So I'm on the website right now. Help us understand. Let's talk about December 2015. Best selling item. Which one was it?

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266.329 - 270.237 Ezra Firestone

Sure. It's our Boomstick Trio. And what's interesting is people come for the cosmetics.

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Chapter 6: What is the average order value for Boom's products?

270.217 - 288.057 Ezra Firestone

And, you know, we don't send people directly to that website. We use a pre-sale sales funnel. So we spend about $15,000 to $20,000 a day on advertising, 90% on Facebook. But we also use Instagram, Pinterest, and Google. And we've been using the same sales funnel in pretty much all of our businesses for the better part of a decade now and essentially what that is.

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288.037 - 303.687 Ezra Firestone

it's gotten popular within our community is we drive traffic to a piece of content that engages a prospect in a conversation. So an article based pre-sale page, and then that piece of content sort of alludes to a solution, which is our offer. And then they click through and they check out our sales offer. And we have other things happening.

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303.707 - 318.132 Ezra Firestone

Like when they land on that article, we have, you know, we're putting them on a retargeting list. We have exit intent offers popping up at fundamentally, you know, that's the game. We engage people with content and then we make them offers, which, you know, is what you do in your software business, right?

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318.172 - 325.383 Ezra Firestone

You like have a case study, which is a piece of content about, you know, that's valuable to a business owner. And then they click through and they see your software.

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Chapter 7: How does Ezra measure the lifetime value of a customer?

326.324 - 332.674 Nathan Latka

So do you have a, do you have a link off the top of your head that folks can go to, to see an example of that kind of content landing page?

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332.857 - 349.639 Ezra Firestone

I could tell you the URL and you can put it in the thing. Perfect. The main landing page that we're sending people to is boom by CindyJoseph.com forward slash pages forward slash five dash makeup dash tips dash four dash older dash women. I'll send you a link. It's kind of long.

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349.819 - 361.935 Nathan Latka

Great. So people land there. You're articulating a story or a piece of content. I imagine your philosophy is really built into that article as well. People then click the link to the solution. What happens after that?

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362.675 - 371.755 Ezra Firestone

You know, in our case, they land on a straight up category page for an e-commerce store. So we don't send them to a long form sales page. We don't send them to a webinar opt-in.

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Chapter 8: What are Ezra's insights on achieving work-life balance as an entrepreneur?

372.116 - 389.546 Ezra Firestone

It's just a category page on an e-commerce store. They then look at our products. They decide which one they want to view. They go to the product detail page. From there, they move through the funnel. But I also use this in my information-based business where I'll do a pre-sell article about how I'm using Pinterest ads to make money. And that pre-sell article will lead to a webinar opt-in.

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389.807 - 402.823 Ezra Firestone

And I use this in my software as a service business where I'll do an article about how this software is working so well. And then it will lead to a long form sales page about the software itself. So the same sort of funnel works no matter what product you're selling.

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402.803 - 422.737 Nathan Latka

So I am on this, you know, five makeup tips for older women. I'm clearly the target demographic here. I see the call to action. You know, there's great content in it. It says beauty makeup artist and model Cindy Joseph says less is more as women age. And this is a hyperlink. Her new line on hyperlink is a super multitasker.

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422.757 - 436.578 Nathan Latka

And when I click her new line, like you said, it takes me to a little e-commerce page where And you're doing something interesting here. You've actually got videos right next to the product and then a pink add to cart button. I'm sure you AB tested kind of video versus non-video.

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436.599 - 455.59 Ezra Firestone

What was the lift in testing like mad people? And what we found was that, you know, different people prefer to consume content in different formats. Some people want to see a hero shot of the product. Some people want to read a little blurb and some people want to watch a video. And we used to think you have to put all of the products above the fold because no one will scroll.

456.231 - 478.165 Ezra Firestone

And we looked at our heat maps and basically nobody knew where to click on this page. I'd love to give you a copy of the heat map of before this page and after the page now. because when we put these videos in the middle and we made the page much longer, what we found was that we had a 13% lift in conversion rate, but also all of the clicks concentrated on the video.

478.185 - 491.603 Ezra Firestone

So people knew what to do on the page rather than before they didn't know where to click. So it was more about, you know, what do we want people to do? We want them to, you know, we want to get FaceTime with them. We want to build some intimacy and the best way to do that we think is through video.

491.583 - 494.187 Nathan Latka

So you're spending 25 grand per day on this funnel.

494.207 - 495.449 Ezra Firestone

Is that right? 15 to 20 grand.

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