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SaaS Interviews with CEOs, Startups, Founders

How To Bootstrap to $1m with VC Funded Competitors With Just 4 People

04 May 2021

Transcription

Chapter 1: How did Philippe bootstrap his way to $1M in revenue?

0.031 - 7.16 Phil Liu

So I'd say right now, so we crossed like the 1 million error like two months ago.

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9.363 - 29.452 Nathan Latka

You are listening to Conversations with Nathan Latka. Now, if you're hearing this, it means you're not currently on our subscriber feed. To subscribe, go to getlatka.com. When you subscribe, you won't hear ads like this one. You'll get the full interviews. Right now, you're only hearing partial interviews.

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30.253 - 41.413 Nathan Latka

And you'll get interviews three weeks earlier from founders, thinkers, and people I find interesting. Like Eric Wan, 18 months before he took Zoom public.

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41.453 - 45.58 Phil Liu

We got to grow faster. Minimum is 100% over the past several years.

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45.695 - 65.626 Nathan Latka

Or bootstrap founders like Vivek of QuestionPro. When I started the company, it was not cool to raise. Or Looker CEO Frank Behan before Google acquired his company for $2.6 billion. We want to see a real pervasive data culture, and then the rest flows behind that. If you'd like to subscribe, go to getlatka.com.

66.107 - 86.661 Nathan Latka

There, you'll find a private RSS feed that you can add to your favorite podcast listening tool, along with other subscriber-only content. Now look, I never want money to be the reason you can't listen to episodes. On the checkout page, you'll see an option to request free access. I grant 100% of those requests, no questions asked.

88.583 - 109.604 Phil Liu

Hello everyone, my guest today is Phil Liu. He's building a great tool called missabout.com with a shared inbox and chat SaaS tool. Are you ready to take us to the top? Sorry. Are you ready to take us to the top? Yes, of course. Very good. Hey, welcome to the show. Tell us a little bit. So Missive App playing in a competitive space, shared inbox and team chat. When did you launch the business?

110.886 - 139.503 Phil Liu

We actually started working on the project in 2014, but it was mostly like a tool for itself, building another previous startup we had started. And we launched it in 2015 as a free product, mostly just to test the ground. And then a year later in 2016, we launched a first paid version. And so how did you, you know, the starting years for any founder paying yourself is difficult.

139.523 - 166.08 Phil Liu

So what did you do between 2015, the first line of code or 2014 and the paid launch in 2016? How'd you pay yourself? I think that's the interesting part of our own story is that, um, I met my co-founder at the whole working space that I created in complexity, uh, in 2012. And, uh, so my co-founder were the absolutely best like developer I knew at the time designer at the time.

Chapter 2: What challenges did Philippe face before launching his business?

419.186 - 438.531 Phil Liu

So that's where in my co-working space that I also started by the side, I actually met my co-founder and decided to work on that idea with them, right? And- Phil, did you guys decide to split the company 50-50 early on?

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438.511 - 465.531 Phil Liu

uh no so it's a company was 50 uh 50 me 50 them because i i had a kind of you know bootstrap the product uh it was split 50 50 50 yeah yeah okay yeah exactly and just because again i want to get as much of your missive story as possible and it's a quick show so i don't mean to cut you off but let's let's jump into missive so you start working you pivot from this spreadsheet tool for name badges i imagine that matt you've been pivoting to miss about from that is that right

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465.511 - 487.43 Phil Liu

Yes, exactly. So conference was successful. So we launched it. Evan Bright wrote to us. They saw we were paying their API and said, oh, are you creating a tool to print badges? We said, yes. And they said, oh, my God. It's one of the things that people have a lot of problem doing when they use Evan Bright for their conference. And so they featured us. And it was really successful.

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487.79 - 508.723 Phil Liu

So I applied to Y Combinator. Paul Brown saw the revenue for the first few weeks and said, oh, come on. We want to interview you. And as you can see in the interview, we're quite bad. So it didn't take us at work on later, but the product keep on being successful, making more money. And as a small team, we had trouble like doing customer support. What were you making?

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508.903 - 538.077 Phil Liu

Would you remember first year revenue in 2016? So conference batch was a bit earlier, 2013. Okay. Okay. For missive, I want to get into the missive story here. I just want to sort of push past the pre-missive. Okay, first year of missive was like, I don't know, not a lot of money. I think like 3K for the whole year. Okay, and how did you get your first 10 customers? Do you remember?

538.816 - 561.668 Phil Liu

Early tech, so we post like to product on and kind of cold reach like people we admire that we thought like could have a use for the product. Like the Stripe people, I'd kind of write a paper about how they collaborate around email and how they were full transparent around their own internal communication. And that was kind of one of the idea, but I miss it is the ability to share the

561.648 - 586.95 Phil Liu

emailed easily with the people in your company. So we reached out to people at Twitter, over on Twitter and launched on Producton. And those were the earlier user Most of those earlier users were excited by the product but not really willing to pay for it because it was really early stage and we were missing a lot of the things now that our customer kind of are willing to pay for.

586.97 - 607.04 Phil Liu

And fast forward to today, those are your first 10, 20 customers. How many customers are you serving today? I think we're around like 2,000 businesses using this, 2,000, yeah. That's right. And help us understand how you decide to price this. Again, very competitive space. What's the average price look like? So right now, so you pay per seat.

607.06 - 626.333 Phil Liu

So if you're a company of 10, you're going to pay 10 seat. And right now it's 15 bucks per seat, US dollars for a seat. And that's full featured. So you get everything in the product for 15 bucks. We kind of have one at 10, but it's way less popular. And so 15 bucks in our space is really low compared to other offering.

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