Ep13.3 Adam Mogelonsky | Wellness and the future of hospitality for an aging population (Part 3)

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Recorded23 Mar 2023

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The Talking Hospitality podcast by Schulering Hub continues the talk with Adam Mogelonsky, from hotel Mogel, a strategic advisor for independent hotels specializing in technology deployments, revenue optimization, and operational improvements. Based in Toronto, Canada, Mogelonsky is most active throughout North America, although he has recently expanded his focus to the Caribbean and Europe, particularly in wellness and how hotels can benefit from the Longevity Revolution.On this Episode Adam is talking about the term "loyalty escape velocity" that describes the exponential increase in customer lifetime value as people age and live longer due to medical advancements. Brands that endear themselves to these customers can benefit from longer loyalty and reduced marketing costs. For hoteliers, this means incorporating wellness perks into their offerings that cater to guests' needs for better sleep and healthier eating, even if they're on a tight budget. Starting small and offering choices like dairy-free, gluten-free, plant-based, or raw food options can help hotels attract and retain health-conscious guests. However, measuring the success of these initiatives can be challenging. While the opportunities for wellness are plentiful, they can also be overwhelming. Therefore, it is essential to choose the right initiatives that fit the hotel's brand and its guests' preferences. By doing so, hotels can stay competitive and relevant in the growing wellness and longevity markets.Join us and listen to the part 3 of this special series of 4 episodes.If you like the episode, please consider sharing it with colleagues.You can reach Adam on LinkedIn:linkedin.com/in/adam-mogelonsky-b9326219⁠Find more information about Adam here:hotelmogel.com hotelmogel.com/blog/ Find more information about Schulering on our website.Follow us on other social networks:Linkedin Youtube Instagram Schulering: Evolving Hospitality through Learning.

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