Episode 55. Nah-Dja Tien and Vladka Vlaskova | Emotional Intelligence in Hospitality

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Recorded29 Feb 2024

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Today's topic of Schulering Hub Podcast dives deep into the heart of hospitality, exploring the intersection of emotional intelligence and leadership in this dynamic industry. Our guests, Vladka Vlaskova and Nah-Dja Tien, bring a wealth of experience and wisdom to the table, shedding light on the importance of emotional intelligence in the hospitality sector.Vladka Vlaskova, a seasoned hospitality professional turned certified life coach, emphasizes the significance of recognizing, understanding, and managing emotions both personally and professionally. She eloquently discusses how emotional intelligence is not just a soft skill but a vital life skill, essential for navigating the complexities of human interaction in hospitality.Nah-Dja Tien, a hospitality enthusiast and former GM of multiple iconic hotels, shares his journey of infusing emotions into his business model. He emphasizes the power of emotional connection in delivering exceptional guest experiences and fostering a positive work environment for his team.Together, they explore the fundamentals of emotional intelligence, offering practical insights and actionable steps for leaders to cultivate a mentally healthy workplace. From self-awareness to empathetic leadership, their dialogue underscores the transformative impact of emotional intelligence on individual well-being and organizational success.Join us on this enlightening journey as we uncover the keys to happiness in hospitality, one heartfelt conversation at a time. Let's continue to learn, grow, and uplift each other in our pursuit of excellence.Thank you, Vladka and Nah-Dja, for your invaluable insights and candid reflections. Stay tuned for more enriching conversations on the Schulering Hub podcast!Find more information about Schulering on our website.Follow us on other social networks:Linkedin Youtube Instagram Schulering: Evolving Hospitality through Learning.

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