Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Episodes
417: How to Grow Your Service Business to $30 Million per Year in Revenue w Mike Agugliaro
09 Oct 2019
Contributed by Lukas
Tersh sits down with one of his mentors and business coaches, Mike Agugliaro, and talks about what it took for him to go from 0 to $32 million in reve...
416. How to Provide Healthcare Benefits as a Start Up Service Business
02 Oct 2019
Contributed by Lukas
Tersh talks with Tom Linsday and Steve Rigby about providing an alternative to the traditional healthcare options so that you can stay competitive in ...
415: How To Instantly Gain 700 Testimonials For Your Product w Marisa Murgatroyd
25 Sep 2019
Contributed by Lukas
Tersh and Marisa talk about how she gameified a process that earned her 700 testimonials, and how you can do the same thing for your business! Le...
414: Daniel Adkins interviews Tersh about business growth
18 Sep 2019
Contributed by Lukas
Daniel Adkins and Tersh talk about their paths from where they started out through where they are today! Daniel is extremely strong in the financial i...
414: Daniel Adkins interviews Tersh about business growth
18 Sep 2019
Contributed by Lukas
Daniel Adkins and Tersh talk about their paths from where they started out through where they are today! Daniel is extremely strong in the financial i...
413: My EZ Install Update Episode w Chris Rush
04 Sep 2019
Contributed by Lukas
Tersh talks with Chris Rush about some recent changes surrounding consumers who are purchasing equipment online and are looking for contractors to ins...
412: 5 Reasons You Fail W a Virtual Assistant w Barbara Turley
28 Aug 2019
Contributed by Lukas
Tersh and Barbara Turley talk about why people fail when it comes to hiring and keeping a virtual assistant. Below is a list of the five most common r...
411: How to Make The INK 5000 List 6 Times
21 Aug 2019
Contributed by Lukas
Tersh talks to Todd Palmer about how to start and restart a business the right way! They dive down into how to make the INK 5000's list not just on...
410: Bonus Episode! Light The Night Savannah 2019
20 Aug 2019
Contributed by Lukas
Tersh does his best to guilt you into donating $10 (at least...) to his page for the Leukemia Lymphoma Society's Light the Night Savannah 2019 event. ...
409: 3 Must-Haves for A Perfect Landing Page
14 Aug 2019
Contributed by Lukas
Tersh talks with Rich Fong about creating the perfect landing page by using these 3 "must-haves!" A clear call to action- phone number must be everyw...
408: Coaching, Website Building, CRM's & Vendor Relations All In One Episode!
05 Aug 2019
Contributed by Lukas
Tersh learns about some of the things offered by Phyxter Pro when it comes to starting your new service business. Do you need a website? Build one her...
407: Business Update on IceBound as of 7/22/19
22 Jul 2019
Contributed by Lukas
Listen in as Tersh explains how IceBound has been doing over the past several months and some of the things that have and have not worked for his pers...
406: Secrets to Building Your SEO through Google My Business with Bradley Benner
16 Jul 2019
Contributed by Lukas
Tersh talks with Bradley Benner from Semantic Mastery Reach out to Bradley at www.semanticmastery.com/sbm/ -Ensure all of your info tab is complete ...
405: The 5 Money Personalities- how you can discover your own style
08 Jul 2019
Contributed by Lukas
Did you know that 75% of divorced couples cite money as the cause of their marital issues? With 50 years of combined experience as financial advisors,...
404: 3 Reasons Businesses Fail & How You Can Avoid Them
01 Jul 2019
Contributed by Lukas
Tersh talks with Adam Lean about The CFO Project, and why he transitioned his business. They also talk about 3 reasons businesses fail, and steps you ...
403: How to Build An "Employee First" Culture w Dwayne Clark
24 Jun 2019
Contributed by Lukas
Tersh talks with Dwayne Clark of Aegis Living about how he was able to create and maintain an Employee First culture while scaling his business to $40...
402: 3 Ways to Build A ROCKSTAR Culture w Brandon Vaughn
17 Jun 2019
Contributed by Lukas
Tersh speaks with Brandon Vaughn about how to grow your business by having a culture that will last through any rocky roads! 1. Create clear roles. ...
303: Home Comfort Book - Comfort 101 Part 3
11 Jun 2019
Contributed by Lukas
Nate Adams is the guest host of this season's episodes! He is sharing valuable information from his most recent book...The Home Comfort Book. This boo...
401: Blue is the New White w Josh Zolin
03 Jun 2019
Contributed by Lukas
Josh talks to Tersh about the reason he wrote the book, and who it is aimed to help. We often complain about not being able to find any help in our in...
239: Strength for Life Ideals of Health Excellence w Dr. Josef Arnold
30 May 2019
Contributed by Lukas
Tersh talks with Dr. Josef Arnold about healthy habits as a business owner, and steps you can take to ensure you live a long healthy life while being ...
238: Operating a Successful Business by Living Healthier w Wade Lightheart
21 May 2019
Contributed by Lukas
Tersh and Wade talk in great detail about the health of an entrepreneur, and the things that we let get in our way to prevent a healthy life! Wade tal...
302: Home Comfort Book - Comfort 101 Part 2
16 May 2019
Contributed by Lukas
Nate Adams is the guest host of this season's episodes! He is sharing valuable information from his most recent book...The Home Comfort Book. This boo...
237: 3 Ways to Create the Perfect "Work Life Balance" with Erin Wathen
16 May 2019
Contributed by Lukas
Tersh talks with Erin Wathen about how to have the perfect "Work/Life Balance". -Schedule -Prioritization -Food Listen to how Erin breaks down each ...
301: Nate Adams sharing Home Comfort 101 part 1
13 May 2019
Contributed by Lukas
Nate Adams shares with us HVAC 101. This episode is part 1, and the entire season (Season 3) will be Nate hosting rather than myself. He will be discu...
236: Entrepreneurial Suicide w Dr. Sherrie Campbell
06 May 2019
Contributed by Lukas
Tersh talks with Dr. Sherrie Campbell about the reality of suicide within the entrepreneurial arena. We talk about the things that can lead up to suic...
235: Part 2 FaceBook Marketing w Adam Sand
29 Apr 2019
Contributed by Lukas
Tersh & Adam talk, in detail, how he began to learn Facebook marketing, and how to use it today to benefit your small service business. Adam gives ide...
234 Part 1 FaceBook Marketing w Adam Sand
23 Apr 2019
Contributed by Lukas
Tersh & Adam talk, in detail, how he began to learn Facebook marketing, and how to use it today to benefit your small service business. Adam gives tip...
233 Building Irresistible Social Media Content Strategies w Adam Flaherty
16 Apr 2019
Contributed by Lukas
Adam Flaherty and Tersh talk about business and some of the things Adam learned while he was in business for himself, and they talk about how to use s...
232 - 4 Ways to Overcome Scaling Challenges w Steve Gordon
08 Apr 2019
Contributed by Lukas
Growing your service business can be frustrating some of the time, and other times, it's downright impossible...or so we think... Tersh talks with Ste...
231: Service Tech Cram Course Training Review w Justin
01 Apr 2019
Contributed by Lukas
Tersh and Justin talk about Justin's experience at the ATA school for HVAC technicians. They talk about the first two days of his class, and this is p...
230: How to hire the right salesperson painlessly with Chad Troutman
24 Mar 2019
Contributed by Lukas
Tersh talks with Chad Troutman from Sentio about hiring a sales person that will succeed within your business. They talk about how to be sure you have...
229: Businesses Working Together to Better Serve Us
15 Mar 2019
Contributed by Lukas
Jen Davis, President of Davisware, Inc & Aaron Salow, CEO of XOi Technologies talk about how they work together to make your life, as a business owner...
228 1st QTR Business Update
11 Mar 2019
Contributed by Lukas
Tersh updates you on the business that was started last year so the listeners of the podcast could follow along to it's progress. Contact Tersh a...
227: The Future of Home Service Diagnostics w Brian Courtney
01 Mar 2019
Contributed by Lukas
Tersh & Brian talk about an amazing new technology that is revolutionizing the maintenance portion of the home & light construction HVAC industry! Lif...
226:FLIP THE INTERVIEW PROCESS ON ITS' HEAD w Alyssa Light
28 Feb 2019
Contributed by Lukas
We talk with Alyssa Light about flipping the interview process completely around to create a culture that retains employees. Click the link below to g...
225: It's Funny You Should Mention That...w David Holt
20 Feb 2019
Contributed by Lukas
Tersh talks with David Holt about his role within the HVAC industry, and 3 goals he has determined to be key in successful home service businesses. ...
224: Profit First for Contractors w/ Shawn Van Dyke
09 Feb 2019
Contributed by Lukas
Owners don't pay themselves enough. Who else would work crazy hours with little to no pay?! Shawn talks to us about the Profit First strategy as it re...
223: Breaking into the Home Performance Service Industry w Nate Adams
01 Feb 2019
Contributed by Lukas
Nate Adams talks with Tersh about what it takes to get started in the Home Performance Industry. The problems you will solve as a contractor go far be...
222: The Good, Bad & Ugly of Changing Careers
26 Jan 2019
Contributed by Lukas
Tersh is revealing behind the scenes of how he gets the right new team members before they are even interviewed. If you want to reach out to Tersh,...
221: David vs Goliath- How Solderweld is Shaking Up the HVAC Industry
19 Jan 2019
Contributed by Lukas
Tersh talks with Lance Robinson of Solderweld about how he was able to break into the HVAC industry, and what it's like competing with the really old ...
220: 2018 Review of IceBound & Growing from a Loss of Revenue to $750k in Revenue
11 Jan 2019
Contributed by Lukas
This episode is a short recap of what happened throughout the year with IceBound and the Service Business Mastery Podcast. We talk about generating $7...
219: 10 Ways Proper Leadership will Maximize Business Growth w/ Jesse Cole
05 Jan 2019
Contributed by Lukas
Tersh & Jesse -Elimination of having to make more decisions throughout the day than needed. -Pour knowledge into everyone around you. -Love your staff...
218: 5 Steps to generating $30 Million a Year in 7 Years with Tommy Mellow - Home Service Millionaire
04 Jan 2019
Contributed by Lukas
Tersh & Tommy talk about Tommy's move from $50,000 in debt all the way to $30 million in revenue over the period of 7 years. We discuss the new book T...
217: How Service Titan Can Help Improve the Client & Technician's Experience
29 Dec 2018
Contributed by Lukas
More sales and homeowner experience -- two side of the same coin? Some key examples: Online booking Options presentation Financing Online estima...
216: 3 Steps to Performing a Killer Group Interview
09 Dec 2018
Contributed by Lukas
Alyssa Light is a marketing genius who has figured out how to perform the perfect interview when hiring individuals. One today's episode, we talk abou...
215: U.S. Department of Labor Email
30 Nov 2018
Contributed by Lukas
Tersh talks about his experience being summoned by the department of labor because of a disgruntled former employee who was not allowed to rip of clie...
214: Mistakes Made When Starting A Business w Travis Smith of Sky Heating
20 Nov 2018
Contributed by Lukas
Tersh speaks with Travis Smith about the following topics in this episode: -Starting a new business by acquisition -Starting a new business the tradit...
213: How To Take A 4 Week Vacation W/ Mike Michalowicz
09 Nov 2018
Contributed by Lukas
Mike Michalowicz is full of information that can guide us all to a 4 week vacation while the business runs itself. I know you have always wanted to ta...
212: 4 Ways To Have A Profitable Service Business W/ Mike Michalowicz
02 Nov 2018
Contributed by Lukas
Mike and I talk about the ways new business owners can easily know if they are profitable without having to wait unit their bookkeeper or accountant g...
211: Savannah Bananas' Combating Competition
26 Oct 2018
Contributed by Lukas
Combating Competition in Marketing w Jared Orton of Savannah Bananas Jared Orton explains how they were successful starting baseball team where oth...
20 Questions You Should Ask Your CRM Provider Part 2
08 Oct 2018
Contributed by Lukas
Can a client schedule from Yelp? Can a client schedule from our website? Can we have a text conversation with a client and tech? Does the call follow...
209: 20 Questions You Should Ask Your CRM Provider Part 1
02 Oct 2018
Contributed by Lukas
Can a client schedule from Yelp? Can a client schedule from our website? Can we have a text conversation with a client and tech? Does the call follow...
207: 10 Steps to Starting Your Service Business
11 Sep 2018
Contributed by Lukas
I speak with Becky from the UGA SBDC on the steps you need to take when you're first planning to start your service contracting business. Be sure ...
206: How to advertise free on 4 digital platforms w Stephen Christopher
30 Aug 2018
Contributed by Lukas
Stephen and I talk briefly about rebranding your business since this is something Stephen's company just experienced. We then talk about how to advert...
205: 6 Tips in Digital Marketing with Matt Holzapfel Marketing 360
22 Aug 2018
Contributed by Lukas
I am in the middle of trying to find a new company to take over my marketing, and I reached out to Marketing 360 after watching a few of their YouTube...
205: 4 Almost Free Marketing Tips For Service Businesses
13 Aug 2018
Contributed by Lukas
We oftentimes look to spend as much money as it takes to get a new client when often times it simply takes digging from within! Today's episode is abo...
204: Leveraging paid advertising to grow your home service business w/ Marc Levesque
05 Aug 2018
Contributed by Lukas
--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/sh...
203: 4 Tips To Help You Grow Your Service Business
26 Jul 2018
Contributed by Lukas
Today's episode is an update on how things are going with IceBound since Tersh & Brandon partnered up in January of this year. Tersh provides 4 tips t...
202: 6 Things you must know if you're planning to sell your service business - Plus 1 bonus tip!
17 Jul 2018
Contributed by Lukas
Today's interview is with a business broker named Patrick Lange. Patrick is based out of Florida on the pan handle, but services all of the surroundin...
How to stay in business with the rise of internet sales of HVAC systems
03 Jul 2018
Contributed by Lukas
How to stay in business with the rise of internet sales of HVAC systems. We talk with Chris Rush of MyEZInstall.com about how to stay ahead of the cro...
Calculating Each Employees Fully Loaded Labor Rate
13 Apr 2018
Contributed by Lukas
How do we know if a technician is worth the money they cost? How long do we wait before we track them? Ted Gravlin comes on the show and helps to expl...
Simplest Way To Find New Qualified Employees
06 Apr 2018
Contributed by Lukas
We have all been frustrated with the amount of people who are looking for a job in the service industry. How can we target the ones who are unhappy wi...
11 MAR 18 Weekly Follow-up
20 Mar 2018
Contributed by Lukas
● We went live with Service Titan. ○ We had a few hiccups, but they were addressed instantaneously and are smooth sailing now. ○ Any problems th...
Weekly Update March 4 2018 / Service Titan Meeting On Technician Tools
10 Mar 2018
Contributed by Lukas
Brandon and the service technicians met with Service Titan about how to operate the program on their iPads The meeting went into detail showing the te...
Weekly Business Update - Feb 28th, 2018
28 Feb 2018
Contributed by Lukas
● We have finished filling out the paperwork for BizPAL ○ The program that Patrick has is supposed to help us recruit new team mates faster! ● I...
2018 Tax Code Update Benefits for Small Business Owners
23 Feb 2018
Contributed by Lukas
Interview with Craig Cody What is important about the new tax update? Lowered the top rate on C corp to 29% from 30% Section 199 s corp 20% deduction ...
Weekly Business Update - February 16th
21 Feb 2018
Contributed by Lukas
· Girl Scout Cookies are for sale! · The kids soccer tournament was canceled so we toured Savannah o The girl scouts were brutal! · Service titan c...
Weekly Business Update - Feb 9th 2018
13 Feb 2018
Contributed by Lukas
-7 Networking Events This Week -Wednesday I left @ 530am and returned home at 1030pm -Being the President of the Small Business Chamber of Savannah h...
Flat Rate Pricing - The New Flat Rate w/ Rodney Koop
07 Feb 2018
Contributed by Lukas
How to provide the best pricing & service to your clients. Rodney Koop is the father of 9 and grandfather of 10. He purchased a HVAC company in 1995 a...
Weekly Business Update - January 28th
03 Feb 2018
Contributed by Lukas
* I have met with a business profit coach from UGA. * She was impressed with the things I've already implemented * She got me all the paperwork to set...
Customer Reward Programs - Steven Bostic
29 Jan 2018
Contributed by Lukas
Steven Bostic tells all about his new mobile app that is used as a rewards based program for home service based businesses. Steven's program was origi...
Hiring Technical Employees is Hard
12 Jan 2018
Contributed by Lukas
Tersh and Brandon are going through resumes and talking about what they need in a technician and how to attract them. --- Send in a voice message: htt...
Is a Partnership a Good Idea?
26 Dec 2017
Contributed by Lukas
Brandon proposes and partnership and they work out more details about hiring and compensating employees. --- Send in a voice message: https://podcaste...
Bonus - Flat Rate vs. T&M and Tool Expenses
22 Dec 2017
Contributed by Lukas
In this Christmas bonus episode Tersh and Brandon talk through some of the decisions to be made in the new business --- Send in a voice message: https...
Time for Something New....
15 Dec 2017
Contributed by Lukas
This episode is the story of a bold change of direction for Tersh in his business and personal life. --- Send in a voice message: https://podcasters.s...
Growing Your Best Service Technician W/ Andy Holt
30 Nov 2017
Contributed by Lukas
1. How did you first get into coaching and training? 2. Tell us a little about Outdoor University. a. Where it is located b. When the classes take pla...
Grow Your Business Using Residual Income W/ Tom Jackson
09 Nov 2017
Contributed by Lukas
1. How did you first get into the podcast networking? 2. How come you always have a smile on your face and voice? 3. Who is your idol? a. Inside the H...
Service Software w/ Service Titan
01 Nov 2017
Contributed by Lukas
This episode of Service Business Mastery podcast covers several great points dealing with a Customer Service Management Software called Service Titan....
Marketing Basics w/ Ted Gravlin
25 Oct 2017
Contributed by Lukas
Welcome to the Service Business Mastery podcast, I'm your host Tersh Blissett. This podcast is part of the Blue Collar Roots Network of podcasts. Brya...
EP7 - YouTube to Business Owner w/ Stephen Rardon
18 Oct 2017
Contributed by Lukas
--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/sh...
Service Soft Skills w/ Steve Coscia
09 Oct 2017
Contributed by Lukas
Steve Coscia talks the full range of service soft skills for service businesses. Find out more at https://www.coscia.com/ --- Send in a voice message:...
Field Metrics, Software and Performance Based Pay
03 Oct 2017
Contributed by Lukas
Tersh interviews Bryan Orr on Flat Rate, Metrics, Software and performance-based tech pay --- Send in a voice message: https://podcasters.spotify.com/...
Dealing with Online Reviews
20 Sep 2017
Contributed by Lukas
Tesh and Bryan talk about online reviews for your business. The good, the bad and how to respond. --- Send in a voice message: https://podcasters.spot...