A brief podcast of why Jeffrey Tefertiller wrote his new book at this time. If your organization needs help adopting ITIL4, reach out to Jeffrey to schedule a no-hassle conversation. Subscribe to this podcast channel so you will not miss any new episodes. We have great content planned for 2021. We will have podcasts throughout the year. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Service Management Leadership delivers value. We have decades of experience to assist your organization in reaching its Service Management and Business Continuity goals. Jeffrey is an accomplished author with six acclaimed books in the subject area and this YouTube channel has over 1,000 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page. #servicemanagement #itsm #itil #businesscontinuity #itil4 #itservicemanagement #enterpriseservicemanagement

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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