In this episode, Laura speaks with the Cintas legendary leader, Bob Kohlhepp. He recently penned Building a Better Organization, which outlines his playbook for operational effectiveness. Not surprisingly, company culture is at the heart of organizational success.Bob shares so many stories and actionable insights including these;- How to accurately describe your culture and different ways to reinforce those cultural values- How culture operationalizes high performance- Motivate top performers using the power of positive discontent- How to encourage others to give frequent, direct feedback- The best career-building tip - how to show top leadership what you're truly capable ofTo schedule career-boosting communication coaching or bring a culture-building workshop to your office, visit http://mixonian.com

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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