Activist, architect and former IDEO senior director, Fred Dust, author of "Making Conversation: Seven Essential Elements of Meaningful Communication" unveils his best communication secrets in this high-energy, inspiring interview.His approach to conversation is totally unexpected, and yet it totally works. In his words, "That's why you're here: to have a conversation." Learn from Fred things like these...- How meaningful conversations can come from a point of pain- Conversation is a creative act- Different ways of listening (better than Active Listening)- How to tell a really good, really short story- How to empower someone you need to critique- The power of naming things- What to do when you can't talk- How the space sets the script- Reset the rules for different resultsPre-order "Making Conversation" by Fred Dust now. It comes out December 1.For more conversation savvy visit www.mixonian.com

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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