Is your product actually a SaaS? In this episode, Rob Walling tackles listener questions about what really qualifies as SaaS (and where he disagrees with ChatGPT), how to serve both solopreneurs and enterprise customers with a dual funnel strategy, layering a B2B offering on top of a B2C product, pricing a mission-driven app without gatekeeping access, and the impact of healthcare costs on startup runway. Want to get your question answered? Drop it here. Episode Sponsor: Your payroll tool doesn't talk to your bank. Your bank doesn't talk to your bookkeeper. And you're the one stuck in the middle playing admin instead of building your company. Every is the back office platform built for startups. Incorporation, banking, international and domestic payroll, bookkeeping, and tax prep, one login, one platform. You get a dedicated Slack channel with actual humans, up to $3 million in FDIC insurance, corporate cards, and automated accounting. Setup takes under 30 minutes. Most founders are fully transitioned within a week. Check them out at every.io. And if you're at MicroConf in Portland, make sure to swing by and chat with the team. Topics we cover: (3:09) – What qualifies as a SaaS business? (5:15) – Why Netflix and Spotify are not SaaS (8:11) – Where Rob disagrees with ChatGPT on SaaS (12:21) – Serving solopreneurs and enterprise simultaneously (15:13) – The power of the dual funnel strategy (17:02) – Navigating the enterprise sales process (22:20) – Layering B2B features onto a B2C product (28:52) – Pricing a mission-driven job search app (35:57) – Healthcare costs and startup runway in the US Links from the show: MicroConf Masterminds – Applications close April 17th MicroConf’s Masterminds Guide Newscatcher HelpSpot TinySeed Rob Walling (@robwalling) | X If you have questions about starting or scaling a software business that you'd like for us to cover, please submit your question for an upcoming episode. We'd love to hear from you! Subscribe & Review: iTunes |Spotify Listen to Episode 828

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“What did the council decide on item 42?” — answered with the speaker and the moment.