Julia Minson is a behavioral scientist and a professor at the Harvard Kennedy School. Her research dives deep into conflict, communication, and how we make decisions. She specializes in the psychology of disagreement: how we handle opinions and judgments that look different from our own. Her groundbreaking work has been published in top academic journals and featured everywhere from CNN and TIME to The Atlantic and The New York Times. Julia joins Google to talk about her book, How to Disagree Better: a guide to cutting out the drama and making real impact. She breaks down the one skill that the world's best mediators and negotiators all have in common: a genuine receptiveness to opposing views. Watch this episode at youtube.com/TalksAtGoogle.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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