AI agents, superpowers and human judgement: the rise of agentic enterprise | Suparna Bhattacharya

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Technology Now 23 min 2 speakers 8 chapters transcribed 13 hours ago
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What is an agentic enterprise and how does it differ from traditional AI chatbots?

Michael Bird 0:00
Hi Sam. Now I think we've discussed your personal AI agent on the show before. Can you remind me what its name is?
Sam Jarrell 0:06
Oh, you mean somewhat Sam?
Michael Bird 0:08
Sum yeah, Somewhat Sam, yes. What does Somewhat Sam actually do?
Sam Jarrell 0:12
Somewhat Sam does somewhat of my capabilities as Sam at HPE for communications. So they're really, really good at helping me create draft plans, things like that. They know my writing style. They know the company writing style. I've also input my yearly goals and the goals of our leadership team going up to our chief communications officer in there so that when I'm trying to create new plans, get new ideas and things like that. somewhat Sam can help me make sure everything stays aligned to the goal at the end.
Michael Bird 0:42
Ooh. Sam, have you ever communicated with me using Somewhat Sam without me knowing?
Sam Jarrell 0:48
Uh no. You still get the real deal for now, but I have used Sumwhat Sam to help put together notes for podcast recordings before.
Michael Bird 0:55
Do you use agents for anything else in your day to day life?
Sam Jarrell 0:57
I don't know if you would say this is an agent so much as that I'm using an L L M right now to help me plan my baby shower, which is gonna be nineties themed.
Michael Bird 1:04
Yeah, okay. Well, in this episode we're gonna be exploring what if an AI agent were to evolve from being just an assistant to being fully integrated into the running of an organization itself. Very interesting stuff. Enter the Agentic Enterprise. I'm Michael Byrd.
Sam Jarrell 1:23
I'm Sam Gerrell.
Michael Bird 1:24
And welcome to Technology Now from HPE.
Sam Jarrell 1:39
Welcome to the fifth and final part of our mini-series celebrating 60 years of innovation with HPE Labs. You don't need to have listened to the others to get the most out of this episode, but you should listen to them anyways, as they're all fascinating in their own right. We have, of course, provided links in the show notes for you to go back and listen to the other episodes once you finish this one. Now, Michael, you said we were focusing on agentic enterprise today, which is a term that's That's come up a few times in recent weeks, but we've never really gone into too much detail on it. When we're talking about Agentic Enterprise, we're really talking about having AI agents building into the very foundations of an organization, aren't we?
Michael Bird 2:16
Yeah, we sure are. And we've talked on this show before about how well AI spots connections and sort of joins the dots, so it makes sense that organisations or businesses would want to make use of this ability. This could be anything from breaking down silos and assisting human workers all the way to the fundamental way an organisation operates.
Sam Jarrell 2:36
And this wouldn't necessarily be limited to just what most people think of as business, right? This could be used everywhere, data centers and supply chains or even in healthcare too.

How do AI agents like “Somewhat Sam” assist with personal productivity and organizational goal‑alignment?

Michael Bird 2:46
Yeah, yeah, absolutely. I mean outside of those as well. And the adoption of Agentic Enterprise could really reshape our technical infrastructure. So, to find out exactly what this means and how we could get there, I spoke with Supana Batacharia, an HP fellow at the AI Research Lab at HPE Labs. And to kick us off, she explained to me what it would mean for an enterprise to become agentic.
Suparna Bhattacharya 3:15
So we're all familiar with chatbots and they're now building personal agents. But when you want to actually deploy AI in a enterprise which has scale and very significant business operations which you really want to use AI for, that's when it becomes an agentic enterprise where AI agents or agentic AI becomes kind of the fabric of that organization. I think we are just at the tip of the iceberg of what it would take. So imagine operationalizing the entire data center operations or either supply chains of organizations or pharmaceutical organization and its operations. And if we want to have AI leveraged in those environments, then you have to think of scale. It's another level of complexity. It's another level of trustworthiness.
Suparna Bhattacharya 4:03
And so that's the kind of thing that can you really have autonomous agentic operations across the enterprise? And that turns it into an agentic enterprise. And even there, I think we are pretty much baby steps.

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