S9:E2 — Tell Me Why: ‘Our technology focus is to enable the goals of the airline’ — Ganesh Jayaram

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Recorded12 Mar 2026

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Show notes

In the latest episode of Tell Me Why, American’s Chief Digital and Information Officer Ganesh Jayaram joins Chief Communications Officer Ron DeFeo to talk about the priorities for American’s IT team, how technology is helping to improve the team member and customer experience and how American is leveraging AI to build a more efficient airline.

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