There's something uniquely satisfying about conversing with individuals who are not just shaping the future of the accommodation industry but are also living testimonies of what determination, strategy, and innovation can achieve. This week, I had the pleasure of interviewing Chris de Closey, a remarkable 'up and comer' in our field, whose journey and insights have left me genuinely inspired. As someone who cherishes the opportunity to personally connect with our guests, I found Chris's story to be a beacon for anyone in the throes of scaling their business. And with Chris slated to speak at the upcoming Strive Conference, we're in for a treat, getting a preview of the wisdom he'll share on a larger stage. Chris de Closey's narrative is not just about growth; it's a masterclass in navigating the accommodation industry's complexities with grace and acumen. From managing over 350 properties to consulting for 60 clients across Australia, Chris has built an enviable empire that many of us aspire to. This episode is a goldmine for those eager to learn about real-world application, strategic growth, and the nuances of making a mark in the competitive accommodation sector. Chris's approach to problem-solving, data-driven decision making, and his relentless pursuit of excellence are lessons in how to not just survive but thrive in our industry. SHOW LINKS http://striveconference.com https://switchhotelsolutions.com.au/ #ScalingExcellence #AccommodationInnovation #StriveForGreatness 📋 Chapters! 00:00 - Introduction and Background 01:03 - Expanding the Business 02:23 - Commonalities in the Accommodation Industry 04:01 - Chris's Journey to Starting Switch 06:03 - Switch Hotel Solutions and Its Fundamentals 12:38 - The Data-Driven Approach of Switch 13:45 - Struggles Faced by Accommodation Businesses 19:34 - Specialising in Different Accommodation Categories 20:50 - Starting and Growing a Business in the Accommodation Industry 25:34 - Providing Value and Building Relationships 29:52 - Upcoming Masterclass at Strive Conference 33:19 - Conclusion and Contact Information

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“What did the council decide on item 42?” — answered with the speaker and the moment.