It’s a year now since Covid first started to affect countries with lockdowns. For accommodation owners, it has been a ceaseless test of resilience and adaptability to conform to ‘the new normal’. The last year has wrought with lockdowns, temporarily closures or otherwise low guest occupancy, negative revenue and making teams lean. Our guest today is Micheal Lee, owner and managing director of “The Brighton Savoy”. Michael runs a 60 room beachside hotel in Brighton, Victoria, specialising in weddings and corporate events. In this episode narrates his unique account on how he and his team operated their hotel during the pandemic, the impact the pandemic had and continues to have on his business. The best parts to listen for are the creative ways he and his team dealt with the numerous challenges during that period and his successful reopening strategies. This podcast is a must listen for those who are planning to re-open their properties, are affected by lockdowns, or are just unsure how to plan for the next 6 and 12 months.

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.