Scaling With Purpose: An Action Catalyst Panel (Business, Leadership, Growth, Technology)
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What strategies do the guests use to structure their businesses for growth?
This episode is sponsored by Southwestern Coaching. Southwestern Coaching has helped over 12,000 people increase their incomes by over 25% on average. As a successful salesperson, you know the importance of increasing your sales, but sometimes you might just need a little extra push and accountability to meet your goals and grow your business. Southwestern Coaching will help you increase your income through one-on-one sales and leadership coaching tailored specifically to your needs. Together we will elevate sales.
At Southwestern Insurance Group, it isn't just about the policy, it's about who's got your back. I'm David Stewart. I'm the founder and president of Southwestern Insurance Group. Southwestern Insurance Group was founded on the idea that insurance is more than just an afterthought. It's an important part of your life. It's what allows you to achieve your goals and dreams. Our process is simple, our people are fantastic, and our service is phenomenal. We put your needs front and center with personalized service and quality coverage options that can evolve as your life changes.
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How do the guests identify and eliminate friction points in their operations?
They're really energetic. They're kill-getters. They can shop their rate. And so they're really competitive, and they're able to get you the best rate. And they're super transparent. So if they can't meet what they currently have, they'll tell you.
Visit SWInsuranceGroup.com to get a quote or learn more today. From all of us here at Southwestern Insurance Group, we look forward to serving your family's home, auto, and life insurance needs.
Top leaders, meaningful conversation, actionable advice, bulldoze complacency, ignite inspiration, create impact. Produced by Southwestern Family of Companies. This is the Action Catalyst. It's one thing for a company to reach success. But once you've done that, you've got to know how to scale it. And our next two guests know a thing or two because they've done exactly that. And they're here to explain how today.
What role does data play in decision-making for business growth?
David Stewart's the founder and president of Southwestern Insurance Group, one of the fastest growing agencies in the nation. So let's please welcome to the stage David Stewart. Adam Outland, president of Southwest Consulting, as well as the founder of their student coaching division and the president of Kindness for Kids, as well as a host of the Inside Great Minds and Action Catalyst podcast. Welcome, Adam Outland. All right. So two presidents on the stage at the same time. Do you guys have a designated survivor? Are they in a bunker somewhere in case the worst happens here?
Oh, yeah, for sure. Keeping them safe.
So, David, I'd like to start with you, actually. Often when you're looking at how to structure a business for growth, sometimes it can be more about deciding what to eliminate or to offload. Okay.
So in all seriousness, I feel like that's kind of my job every single day. And over the past seven years, that's really a lot of what I'm looking for is where are the friction points and how can I make it easier for us to do business?
How do the guests balance tradition with innovation in their businesses?
And with that, the highest value business possible. And so as I look for those things, naturally, I have, you know, we have we have a team now, we have a sales team, a client care team, some leadership, and we're all looking for those pieces where the friction is starting to build up. And say, OK, how can we alleviate the bottleneck and the constraint to move faster, better serve our clients and all of those fun things? And so one area that we've done that, just to give a nice example, is with a specific client profile that we had that early on in the business actually generated a lot of revenue for us. A lot of upfront revenue helping this specific type of client. And so it was a win for everybody.
We were really excited. We're like, cool, we found this niche. We're helping all these people and all this money is coming in. So the sales team is excited. Lo and behold, after six months, a year or so, we started to notice some friction in different areas.
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Chapters
8 chapters
1
What strategies do the guests use to structure their businesses for growth?
0:01–1:09
2
How do the guests identify and eliminate friction points in their operations?
1:09–2:07
3
What role does data play in decision-making for business growth?
2:07–3:28
4
How do the guests balance tradition with innovation in their businesses?
3:28–4:49
5
What impact does technology have on improving client experiences?
4:49–6:09
6
How can curiosity be leveraged as a superpower in business?
6:09–7:16
7
What are some early wins from the changes implemented by the guests?
7:16–8:10
8
What future steps do the guests envision for their businesses?
8:10–37:09
Speakers
3 identifiedMore from The Action Catalyst
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