Industrial service teams are facing two compounding pressures at once: decades of hands-on expertise walking out the door through retirement, and the equipment itself growing more complex to diagnose and maintain. In this episode, Scot Burdette, Global Division CIO at ABB, unpacks how remote diagnostics and AI-driven insights are reshaping who does the work of keeping industrial equipment running, in conversation with host Yolandi de Weerdt. He outlines how leaders can prioritize the most critical processes first, build the data discipline needed to support predictive maintenance, and transfer expertise before it's lost rather than after. This episode is sponsored by Aquant. Emerj works with a select group of AI vendors to reach Fortune 500 decision makers through research, media, and direct access. If you want to be considered, download our media kit at emerj.com/AD1

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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