Rent the Runway chief executive Jennifer Hyman shares her strategy for making the fashion rental model work as retail, restaurants and workplaces slowly begin to re-open. To subscribe to the BoF Podcast, please follow this link. The pandemic was a near-death experience for Rent the Runway, the business that introduced and popularised renting fashion on a wide scale in the United States. As consumers stopped heading to offices and events, chief executive Jennifer Hyman was left wondering: “Will my business still be relevant after Covid?” The executive had to make difficult decisions, fast, laying off and furloughing staff and cutting spending.” As a leader, that was for sure the hardest thing that I’ve ever had to do,” Hyman told BoF’s Lauren Sherman at VOICES 2020, describing it as “the second founding moment of the company.” Now, as retail, restaurants and workplaces slowly begin to re-open, the company is betting on a post-pandemic shift in consumer values that couples a desire for more sustainable consumption with a “hedonistic” environment of “worldwide euphoria,” Hyman said. Related Articles: The Return of Rental Inside the Closet of the Future The Pandemic Changed the Way People Live. How Can Fashion Adapt? To subscribe to The BoF Podcast, please follow this link. Join BoF Professional for the analysis and advice you need. Get 30 days for just $1 or explore group subscriptions for your business. Hosted on Acast. See acast.com/privacy for more information.

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